Take Charge America (www.takechargeamerica.org) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
I feel TCA helped me get the best and lowest payment option. If I called customer support they were very helpful and kind. I would trust them again if I needed help paying my bills.
Thank you, Kim! We're so glad we could help you find a payment option that worked for you. We truly appreciate your recommendation.
Shout out to my rep, Kelly, who made this experience easy and painless. I am a budget idiot, so this is my second go round with TCA within 20 years or so. I can attest TCA is an excellent company to help with a debt situation and get you back on track. But back to Kelly, she put me at ease immediately—so calm and so kind while patiently answering a million questions— and my favorite thing—admitted when she did not have an answer and offered to contact a manager for some help. There was never a moment of pressure and complete transparency. The decision was totally mine to make. Call TCA. Stop putting it off. I am the queen of procrastination and it only makes financial issues much worse. Thanks, Kelly, I slept really well last night.
Thank you, Stacia! We'll be sure to share your kind words with Kelly. We're thrilled she made the process comfortable and informative for you. Thank you for choosing Take Charge America!
My account was transferred to you. You did not appoint an account rep for me to speak with. All you did was collect the money and post it.
Thank you for your feedback, Karen. We're sorry your experience didn't fully meet your expectations. We'd appreciate the opportunity to learn more! Please contact our Support Team at [email protected]
It was a perfect experience with TCA. I’m forever grateful. I lost my husband last December. I wish he was here to see it. We looked forward to this day. TCA was kind enough to lower my payment when he passed away so that I could still afford to pay while I worked things out Customer service was always polite and patient.
Thank you, Pamela, for your kind words. We're deeply sorry for your loss and are grateful we could provide support during such a difficult time. We wish you all the best.
You all always kept me informed of my account. If you all needed anything you would email me. If i had a question you answered with a quick response.
Thank you, Debbie! We're happy to hear our team kept you informed throughout the process. We appreciate your trust and your kind review!
They make changes to payments easy on their site and can take directions by email. They call you and patiently help you make sense of the numbermathing (lol) so you can finalize amounts or give the okay. They bought out a another debt helping co and while I miss the old guy who helped me through every step directly, I am loving the modernized, no fluff system of TCA. THANKYOU
This has saved us. Literally from financial collapse.
They were a HUGE help for my debt! I have a Master’s and couldn’t find a job. It caught up with me. TCA was able to help me go from $32K+ to $0 in about 5 years! With TCA, I also had the flexibility to make extra payments, unlike before them.
Good consistent communication. Stress free process throughout.
Specialists were always kind and informative
Easy access. Excellent support from customer service. Simple.
Anytime I had a problem customer service always took care of it immediately they really really treated me nice and took care of the problems promptly
While using TCA I was able to pay off all my debts and get my credit score all the way up to 780!
Great Communication and customer service.
I'm so greatful for the job at hand with all my credit cards. Thank you so much you made it a very easy way so I had no stress about any of it. I wasn't sure when it changed if I would still get help, but you helped me get through that as well. So again Thank you
Take Charge Americana set up a plan that fit my budget. I was able to pay my debt off and avoid mounting interest charges.
Very helpful in reducing my credit card problems.
I would like to thank take charge for helping me to get my credit in order. They was great. They was wonderful. They didn’t hassle me. They just did what they had to do. They helped me to pay my creditors off and pay my bill off and my credit score went up. Thanks again. Take charge.
Take Charge America is a great resource for anyone who wants to pay off their credit cards. Their Customer Service is excellent !! Every time I submitted a question through the portal, I received an answer within an hour. So friendly, helpful and understanding.
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