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Business Services

Taradel

100 reviews

4.5100 reviews
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About Taradel

Data updated
Website
www.taradel.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
56 reviews
Replies to negative
100% (10/10)
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Is Taradel legit?

Taradel (www.taradel.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Wouldn't accept credit card payments.

Reply from Taradel2025-05-13

Thank you for sharing your feedback. We would like to clarify that Taradel does accept all major credit cards, as well as ACH payments. We strive to make our platform as easy and accessible as possible for all customers, including payment processing. If you ever experience any issues while attempting to complete a payment, our friendly Customer Success team is here to help. Please don't hesitate to reach out to us directly at [email protected] or by calling (800) 481-1656. We're always happy to assist and ensure everything goes smoothly for you. Warm regards, The Taradel Team

Rachael is the best

Rachael is the best. I am not sure I would use this service without her help. I am very computer literate and have not yet been able to complete a mailing without her assistance.

Reply from Taradel2025-05-14

Thank you so much for your kind words! 😊 We’re incredibly grateful you trusted us with your business, and it means the world to know Rachael made all the difference. She’s a rockstar 💫 — and we're lucky to have her on your side!

GREAT SITE VERY EASY TO USE

GREAT SITE VERY EASY TO USE, WISH I COULD RESIZE TEXT AND PHOTOS AND CROP PHOTOS ON DESIGN TOOL

Reply from Taradel2025-05-06

Thank you so much for your feedback Katie! 😊 We're grateful you trusted us with your business, and your input means the world to us — especially suggestions like these that help us improve. We're sharing your thoughts with our team to make the design tool even better! 💡🛠️

Taradel is efficient and easy to use

Taradel is efficient and easy to use. Our first campaign with them went off without a hitch and I am very grateful!

Reply from Taradel2025-04-28

Thank you so much for your amazing feedback Jenna! 🌟 We're beyond grateful you trusted us with your business, and it means the world to hear your first campaign went off without a hitch. 🚀 Here’s to even more wins together!

Easy to use

Easy to use. That's all i have to say about that

Reply from Taradel2025-04-17

Thanks for the awesome review, Todd! 🙌 We're so grateful you trusted us with your business — and hearing that you found everything “easy to use” makes our day. Your feedback means the world to us! 😊📬

The whole process was pretty easy

The whole process was pretty easy! Can't wait to see the results!

Reply from Taradel2025-04-11

Thank you so much! 😊 We’re incredibly grateful you trusted us with your business — and thrilled to hear the process was easy for you. Can’t wait to see the results roll in! 🚀📬

Fraud Dont waste your MONEY!

This company lied. I spent 3189.00 dollars for 4889 mailers, 11k digital emails, and 50k google advertising. Not one single phone call. I called the company back and a Rebecca, told me to look at my dash board. and proceeded to tell me 20k impressions we on google already, 1600 people clicked the QR code from the digital advertisement, and several mailers went out. Then the dashboard said 400 minutes of conversation from the callers. ALL WAS A LIE! Number 1,Director of marketing called me after I complained and wanted receipts from the post office that they were made and mailed, proof from google that the ad was posted. Hold time her A$$ was lying too. She proceeded to send me a crop ledger they created saying that was a receipt from post office. Post office said they had no said ad for my company or from them. secondly google said the same thing. When I asked for Google ad receipt she retracted their claim of having 20k google impressions saying that google rejected the ad. Now, it doesn't take a rocket scientist to see "They couldn't falsify a google receipt therefore her excuse was it never ran, oh 1 day and google pulled it. I checked with google and that as well was a lie. Then I ask her to explain the false dashboard numbers. she said " that was a totally for all and that Rebecca miss read and the 400 minutes of calls was when she called me from the QR code". I was like YOU STILL LYING! because I read the line that said google impression and minutes. Number 2. the minutes was there on the dashboard prior to me talking to her, and that was another lie, the google clearly was on the line. therefore they are misleading people with fake reviews after time some one like me expose them. If you look pass all the fake 5 star reviews you would see several people experienced the same thing I did. DONT PAY THEM A DIME YOU WONT GET A CALL OR A CLIENT, THIS IS A SCAM, NOTHING WILL BE PRINTED, MAILED OUT OR DIGITALLY DONE. ONLY THE 3 RANDOM FAKE CALLS ASKING ABOUT EVERY SERVICE AND NOT BOOKING NONE After I complained THEY WILL GET SOME ONE TO CALL. CHARGE BACK IN FULL EFFECT!

Reply from Taradel2025-04-11

Hi there, we’re sorry to hear about your experience. Our team has worked directly with you to address your concerns and provided the necessary postage documentation and proof of services rendered. We take customer feedback seriously and are committed to transparency in every part of our process. If there’s anything more we can do, we’re here to help.

Quick and easy process for EDDM

Reply from Taradel2025-04-09

Absolutely love hearing this, Brian! 😊 We're so grateful you trusted us with your business, and your feedback means the world to us. Here's to making marketing quick, easy, and effective every time! 🚀

Bad software and controls

This company sent 52 separate duplicate mailers to my home. It was a service offering for a car brand that I haven't owned for 17 years. What an embarrassment for the business owner and a waste of expensive paper and postage.

Reply from Taradel2025-04-01

We sincerely apologize for the experience you had with our service. As we shared in our calls and email communications, there was an unusual technical issue which caused duplicate mailers to be sent in error, and we deeply apologize for the inconvenience this caused you and your team. At Taradel, we take quality and accuracy very seriously. Since this incident, we have implemented enhanced quality control measures to prevent anything like this from happening again. We appreciate your feedback as it helps us improve and ensure a better experience for all customers.

Easy to use

Easy to use, great customer service!

Reply from Taradel2025-03-28

Thank you so much! 😊 We’re incredibly grateful that you trusted us with your business—and hearing that you had a great experience with our platform and support team truly means the world to us. Here’s to your continued success! 🚀

Rachel Shaw was a great help.

Reply from Taradel2025-03-24

Thank you so much for the kind words! 😊 We're beyond grateful that you trusted us with your business, and it means the world to hear Rachel made such a great impression. Your feedback keeps us inspired to keep raising the bar! 🚀

We always love working with Taradel

We always love working with Taradel. They make the process of direct mail so easy for our real estate business. We appreciate the timeliness and the pricing the most!

Reply from Taradel2025-03-18

Thank you so much for your kind words! 😊 We're incredibly grateful that you trusted us with your real estate marketing, and it’s always a pleasure working with you. Your feedback means the world to us, and we’re thrilled to hear that our process, pricing, and timeliness have made a difference for your business. Looking forward to many more successful campaigns together! 🚀🏡

Rachel Shaw called and walked me…

Rachel Shaw called and walked me through the ordering process. She was extremely helpful.

Reply from Taradel2025-03-07

Thank you so much for your kind words! 😊 We're truly grateful you trusted us with your business, and it means the world to hear that Rachel was able to guide you through the process. If you ever need anything, we're here to help—cheers to your success! 🚀

Easy to use online proofing and…

Easy to use online proofing and customer service was great.

Reply from Taradel2025-02-26

Thank you for trusting us with your business! 😊 We're so glad you found our online proofing easy to use and had a great experience with our customer service. Your feedback means the world to us! 💙✨

First time doing mail box advertising

First time doing mail box advertising. They helped me a lot and the website was very user friendly.

Reply from Taradel2025-02-25

Thank you for trusting us with your first mailbox advertising campaign—your support means everything to us! We're thrilled our user-friendly website and dedicated team could make a difference, and your feedback truly inspires us! 🙌💙

Great company to work with that takes…

Great company to work with that takes all the guess work out of sending out direct mailers. They work with you every step of the way.

Reply from Taradel2025-02-20

Thank you so much for your kind words! 😊 We’re grateful you trusted us with your direct mail campaign and thrilled to hear that our team made the process seamless for you. Your feedback means the world to us, and we can’t wait to support your next campaign! 🚀✨

Excellent for EDDM

Justin has been GREAT and we have been using their service for over two years now. Highly recommend

Reply from Taradel2025-02-13

Thank you so much for your continued trust in us over the past two years! 😊 We're thrilled to hear that Justin has provided great support and that you've had such a positive experience. Your recommendation means the world to us, and we look forward to many more successful campaigns together! 🚀✨