Taradel (www.taradel.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-12.
Courteous, attentive and very helpful! Thanks Heather.
Reply from Taradel2025-10-07
Thank you so much! 😊 We’re incredibly grateful you trusted us with your business—and thrilled to hear Heather delivered the kind of service we always strive for. Your feedback means the world to us! 💙👏
First time I used it, I don't have much knowledge but the girl was very kind and guided me step by step and I loved the service
Reply from Taradel2025-10-07
Thank you, Maria! 💙 We're so grateful you trusted us with your first campaign, and it makes our day to hear that our team guided you every step of the way. You've got this—and we’re here whenever you need us! 🌟
I love how easy it is to send a direct mail to our customers
Reply from Taradel2025-10-07
Thank you, Debra! 😊 We're so grateful you trusted us with your direct mail—and thrilled to hear the process was easy for you. Your feedback means the world to us and keeps us cheering you on! 💌🎯
As a Marketer for multiple franchisees Taradel has been a trusted life saver when it comes to getting these out at the best times.
Reply from Taradel2025-10-07
Thank you, August! We're incredibly grateful you trust us to help get your campaigns out right when they matter most—it means everything to us. Your feedback keeps us inspired to keep delivering for amazing marketers like you!
Your people are incredibly knowledgeable, responsive and professional. Thank you!
Reply from Taradel2025-10-07
Thank you so much, Mark! We’re truly grateful you trusted us with your business, and your kind words about our team mean the world to us. We're always here to back you up—let’s keep the momentum going! 🚀
Thank you, Carrie! 😊 We’re so glad you got to connect with a real person—because real support from real people is what we’re all about. Your trust (and your feedback) means the world to us!
Hard to use. Uploading my own images, no matter the resolution made them appear blurry on the design.
There was no proof at the end so I had no idea how much the postage square would cover. Inability to change templates was inconvenient.
Reply from Taradel2025-10-07
Thank you for your feedback, Danna — and for trusting us with your business. 💙 We're sorry the design experience felt frustrating, and your input helps us get better. If you decide to give it another try, we’d be happy to have one of our designers reach out directly to walk you through the process and make things easier!
Thank you, Richard! We’re so glad to hear the website was easy to navigate, and we’re truly grateful you trusted us with your business. Your feedback means everything to us!
Thank you so much! We’re incredibly grateful you trusted us with your business, and your feedback means the world to us. Here’s to many more successful campaigns together!
Over $1000 spend on trial campaign. Campaign included QR code and web page to track any traffic increase. 1565 mailers sent out to an optimal market region for trial. There was literally zero increase in page traffic. Zero. I honestly think something went wrong. I will not be using this service again in the future. This was wasted time, money and resources.
Reply from Taradel2025-09-11
We're incredibly sorry to hear that your campaign didn’t deliver the results you hoped for, and we’re grateful you trusted us with your business. While Taradel works hard to provide the best tools, targeting, and support, response rates in marketing can vary due to many factors outside of our control — including timing, offer strength, and market conditions. That said, your experience matters deeply to us, and we appreciate your feedback.
The design turned out great and the customer service went above and beyond to help.
Reply from Taradel2025-09-05
Thank you, Steven! We’re so grateful you trusted us with your business — and thrilled to hear the design hit the mark and our team went above and beyond for you. Your feedback means everything to us!
Heather sales person must need to explain us that we need to setup face book page before lounge the marketing.
We opened our business without marketing
Reply from Taradel2025-09-05
Hello!
Thank you for your feedback, and our apologies for any confusion about setting up a Facebook page before marketing. It doesn't appear as though you've placed an order with us yet.
If you’re still exploring options, we’d love to help set things up for success. Feel free to reach out!
Thank you, Sierra! 😊 We're so grateful you trusted us with your business — and thrilled to hear everything was easy to use and complete. Your feedback means the world to us and keeps us striving for even better! 🚀
The maps and all the demographic information are super helpful. Good customer experience.
Two improvements I would LOVE to see are:
1. Being able to enter multiple addresses at once to the map.
2. Being able to see the design we've selected/uploaded at check out. Knowing I've uploaded the right file before I hit send and then being able to see that design in the recent orders portal would be really helpful!
Reply from Taradel2025-09-05
Thank you, Madeline! 😊 We're so grateful you trusted us with your business. Your feedback means the world to us — and we're cheering you on every step of the way! 🥳
PS: Love those suggestions — we’re always working on ways to make the experience even smoother.
Thank you, Chris! We're so glad to hear the process was easy and straightforward—that's exactly what we aim for. We’re grateful you trusted us with your business, and your feedback means the world to us!
Thank you, Anthony! 😊 We’re so grateful you trusted us with your business, and we’re thrilled to hear our team made the process quick and easy. Your feedback means everything to us! 🚀
Web site was easy to use and not the pushy salesman that I found on other sites. I feel like the pricing was great as well.
Reply from Taradel2025-08-11
Thank you, Keith! We’re so grateful you trusted us with your business and love hearing that you found our site easy to use. Your feedback means the world to us, and we’re excited to help you keep winning with great pricing and stress-free marketing! 🚀
The ordering process honestly became irritating. We tried multiple times to edit and re-upload our artwork with the same issues being brought up. It seems that an issue such as converting a jpeg file or a png to a pdf could be handle on your end and that wasn't an option. We canceled the order.
Reply from Taradel2025-08-11
Thank you for sharing your honest feedback with us 🙏 — and for trusting us with your business, even if things didn’t go as planned this time. We’re truly sorry the ordering process caused frustration, and we do have team members available to work with you directly (we’re always happy to hop on the phone 📞) to make artwork uploads and conversions smoother. Your input means a lot to us, and we’d love the chance to earn back your confidence 💙.
Bought $2500 worth of postcard advertising to hit over 3,100 homes. My residence as well as several people I know are inside of the radius I targeted. I never received the ad nor did anyone I know. I also didn't receive a single call or email from the ad. I would have been better off throwing $2500 in to the wind. If you check Yelp, which I should have done first, there's others who've gone through the same situation.
Reply from Taradel2025-08-11
Hi Larry, thank you for trusting us with your business 🙏 — we have connected with you directly to review your campaign in detail. After a full investigation, USPS tracking confirmed your postcards were accepted and delivered, though we understand it’s frustrating when results don’t match your expectations. While we can’t control USPS delivery timing, we’re always happy to share proven strategies — like optimized timing, multichannel follow-ups, or creative adjustments — to help improve future campaign performance 💙.
great value, great research tools/maps. friendly customer service
Reply from Taradel2025-07-29
Thanks so much for the ⭐⭐⭐⭐⭐ review, Nicholas! 😊 We're truly grateful you trusted us with your business — it means the world to our team. Thrilled to hear you enjoyed the process, tools, and our friendly support! 🗺️📈🙌