Taradel (www.taradel.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-12.
Fair customer service, good map, and options for resending. The only reason I didn't rate it 5 stars is because the map does not allow you to deselect apartment housing so we are going to have to swallow those bones as that is not our target audience.
Reply from Taradel2025-07-29
Thanks so much for the thoughtful review! 😊 We’re truly grateful you trusted us with your business, and your feedback means the world to us. Just a quick note — with Every Door Direct Mail, the USPS delivers to every mailbox on a route, so it’s not possible to filter out apartments. If targeting specific addresses is a priority, personalized direct mail might be a better fit! 🏠📬
Thank you, Kurtis! 😊 We’re incredibly grateful you trusted us with your business, and hearing that you found the platform easy to use means the world to us. Your feedback helps us keep making marketing simple and powerful for a business like yours! 🚀
Had issues with the payment process but everything else was good
Reply from Taradel2025-07-08
Thank you for the honest review, Lorne! 😊 While we're sorry to hear you had trouble with the payment process, we're glad we were able to get things resolved. We're truly grateful you trusted us with your business—your feedback means the world to us and helps us get better every day! 💙
Service is TOP NOTCH. I have been able to talk or chat with Very good professionals, all who spoke perfect English, were friendly, helpful and amazing!
Reply from Taradel2025-07-01
Thank you so much, Diane! 🌟 We’re incredibly grateful you trusted us with your business, and your kind words about our team mean the world to us. Here’s to many more amazing campaigns together! 🚀
Ordering online but being charged a cc processing fee for an online-only company. This makes no sense since I cannot physically hand you cash or a check. If an invoicing option is available, please advise.
Reply from Taradel2025-06-23
Thank you for your feedback. We understand your concern regarding the credit card processing fee, and we appreciate the opportunity to clarify.
In addition to credit card payments, we also accept debit card transactions and ACH (bank transfer) payments, both of which do not incur a surcharge fee. We'd be happy to walk you through these options at your convenience.
The surcharge on credit card payments is a direct fee from the payment processor. We do not mark up these fees or add them to our pricing. This helps keep our pricing fair and consistent for all customers, regardless of payment method.
Please feel free to contact us at your earliest convenience. We're here to make the process as easy and cost-effective as possible for you.
Great communication and guidance throughout the process. Very comfortable leaving such an important task to our company up to them!
Reply from Taradel2025-07-01
Thank you, Brandon! 😊 We're so thankful you trusted us with your business—it means everything to us. Knowing you felt comfortable and supported makes our day! 🙌
Thank you, Steven! 😊 We're so grateful you trusted us with your business. Your feedback means the world to us and reminds us why we do what we do every day. Let’s keep growing together! 🚀
The website is fairly easy to navigate and they are available to answer questions. The on-line editor for the mailers is great, if a little limited in features. I cant complain about tyhat either because it was easy to use and ended up making what looks like a great mailer.
Reply from Taradel2025-06-11
Thank you so much for your thoughtful review! 😊 We’re grateful you trusted us with your business and thrilled to hear the online editor helped you create a great-looking mailer. Your feedback means the world to us — and helps us keep improving! 🚀📬
Sunny is excellent! She went above and beyond this week helping us to get 3 orders sorted out. She was able to hop on a phone call at short notice, was very friendly and responsive, and was able to show us how the B2B list building feature worked. Definitely recommend Sunny, Jessica, and the Taradel team!
Reply from Taradel2025-06-11
Thank you so much Grace! 😊 We’re incredibly grateful you trusted us with your business, and thrilled to hear Sunny (and the team!) went above and beyond to support you. Your feedback lights us up — and reminds us why we love what we do! 🌟📞👏
Thank you so much! 😊 We're truly grateful you trusted us with your business — and hearing feedback like this means the world to us. Here's to big wins ahead! 🚀✨
Awesome experience!! Will definitely be doing it again!
Reply from Taradel2025-06-05
Thank you so much, Koryn! 🌟 We're beyond grateful you trusted us with your business — and hearing you had an awesome experience makes our day! Can’t wait to team up with you again soon! 🚀📬
customer service seems great for getting started. looking forward to the full experience.
Reply from Taradel2025-06-05
Thank you! 😊 We're so grateful you chose to start your journey with us — it means the world to have your trust. Here's to an amazing full experience ahead… we’ve got your back every step of the way! 🚀
Thank you so much, Mary! 😊 We're truly grateful you trusted us with your business, and hearing that you had a great experience with our customer service means everything to us. We’re cheering you on every step of the way! 🎉📬
Super easy, great customer service, very attentive 10/10
Reply from Taradel2025-06-05
Thank you so much, Valerie! 😊 We're incredibly grateful you trusted us with your business, and your 10/10 review means the world to our team. Here's to keeping things super easy and delivering more wins together! 💪📬✨
The quick follow up and knowledge and expertise in the EDDM process was fantastic, after the confusion dealing with the post office and limited instructions available.
Reply from Taradel2025-06-05
Thank you so much, Nate! 😊 We’re incredibly grateful you trusted us with your business, especially after a bumpy experience with the post office. Your feedback means the world to us — and we’re thrilled our team could turn things around and make the EDDM process crystal clear! 🚀
Thank you so much, Kristin! 😊 We’re incredibly grateful you’ve trusted us with your business again — it means the world to us. So glad Sunny could help! Here’s to your continued success and many more wins ahead! 💙🚀
It was easy to find my target and know how much it was going to cost with adding the selected mailing zone. The ordering process was simple and easy. The only thing I suggest improving is phone usability. I originally tried on my phone I got so annoyed I almost didn't use your site. What saved you where your competitors websites being even harder to use. I am glad I gave you a second chance.
Reply from Taradel2025-05-29
Thank you so much, Emily, for giving us that second chance — and for your honest feedback! 😊 We’re thrilled the targeting and ordering process worked well for you, and we totally hear you on the mobile usability. It’s already on our roadmap for improvement. 💪 Here’s to smoother experiences ahead and your continued success! 📬📱
Thank you, Paige! 😊 We’re so grateful you trusted us with your business—and hearing that the experience didn’t feel like a sales pitch means everything to us. Your feedback inspires us to keep making marketing feel simple, supportive, and stress-free! 🚀
Thank you so much John! 🙌 We’re incredibly grateful you trusted us with your business, and hearing that you got great results means everything to us. Let’s keep that momentum going! 🚀📈
The combination of design and shipping of postcards is the best I have tried yet
Reply from Taradel2025-05-14
Thank you so much for your kind words Matt! 😊 We're incredibly grateful you trusted us with your business, and it means the world to hear our all-in-one design and shipping process stood out. Here's to even more postcard wins ahead! 📬✨
