Great service
Great service and any small issues are sorted by Nicola quickly.
Thomson Dairies (www.thomsondairies.com) has a 4.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Great service and any small issues are sorted by Nicola quickly.
Very quick and helpful replies, very polite aswell, would recommend all day long very reliable and competitive pricing.
Thomson's Dairies provide the best service & dairy products in Scotland. Nicola always deals with any queries right away, as do the rest of the staff. But I still love my Thomson coos the most 👊🏽✊🏿✌🏾🐮🐄😘😍😎🏴🏴🏴
Nicolas was able to resolve my problem quickly and efficiently.
Great service, the girls in the office are always happy to help and milk is delicious too. Highly recommend this company
I have have used this company for many years and their has always been first class
Nicola always very helpful when contacted
Very quick response from Nicola when we need to reschedule milk deliveries. It is much appreciated. Thank you. From Catriona Taylor
I have been using Thomson Dairies for several years. I find their products good quality. The website is easy to use for ordering additional items or letting them know when I am on holiday.
Nicola Done everything I asked of her in a very quick manner as I wasn’t able to add on the item I wanted.
Avoid, Avoid, Avoid and do not sign up to a direct debit, as once you have you will certainly regret it! Luckily for me, I cancelled within the first few days as was my right but whoever it was that I phoned at their depot they were both rude and abrupt and when I asked for a name none was given! If I could have given less than one star I would have.....you have been warned!
Not only do Thomson diaries like to milk their cows dry but also their customers too!! In summary you get asked by a wee lad if you want to support a local farming business. You sign up with a direct debit and they deliver for a few weeks and then stop!! You contact them and they say there has been a mix up in the delivery run! Still no milk appears! You contact to cancel and get told the accounts person does not work on the day you phone but will phone back, they never do! You phone on your phone and no one answers! Use an unrecognized number and they do and surprisingly the accounts person is not in. One can only assume they are on long term sick due to anxiety and stress as looking at reviews from everyone else this appears the part of the business that is in most demand and they clearly want you just to pay for thin air!!
Nicola always arranges the delivery as requested.
My query was answered efficiently and quickly from Nicola.😁
I've been using Thomson Dairies for a while now and would highly recommend them. Reliable deliveries of fresh milk and if I need to change anything Nicola is always helpful and efficient in dealing with my enquiries.
Thank you for your service. You act on our requests very quickly and communicate with diligence. Nicola's communications now and in the past have been exceptional.
63 reviews matching