I ordered a softcover edition of a book…
I ordered a softcover edition of a book and received a hardcover which I don't want. And I can't figure out how to return books.
About ThriftBooks
Data updated- Website
- www.thriftbooks.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 275 reviews
- Replies to negative
- 11% (1/9)
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About this business
ThriftBooks Global LLC is the world’s largest independent online seller of used and new books, having sold more than 300 million used and new books since its inception. Founded in 2003, ThriftBooks.com strives to provide a best-in-class e-commerce shopping experience, as evidenced by its 2025 Best Online Shops recognition, its 2025 Best Customer Service award seven years in a row, and its 5-star "Excellent" Trustpilot score with more than 2.1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices shopping from over 19 million used and new books, the largest selection of any independent online bookseller. ThriftBooks provides a personalized recommendation engine for all customers with an account, where they can discover books recommended just for them. Customers earn free book rewards through the company’s much-loved loyalty program, ReadingRewards, where they earn points for purchases and redeem those points for free book awards. Customers can also earn free books through the company's Tell-a-Friend program, called ShareBookLove. ThriftBooks also offers a program for educators, called ThriftBooks 4 Teachers. Educators, librarians, and homeschoolers can join the program for free after verifying their status online. ThriftBooks 4 Teachers provides an everyday benefit of "Every 5th book free" plus an elevated status in the ReadingRewards program. For full circular economy impact, ThriftBooks provides a buyback program, called ThriftBooks BuyBack, where customers can sell back selected books for cash or store credit.
Written by the business, not verified by us.Is ThriftBooks legit?
ThriftBooks (www.thriftbooks.com) has a 4.8 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 11% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-10.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of books available at very affordable prices, often finding unique titles. Many people are consistently impressed with the quality and condition of the books received, often describing them as like new or exceeding expectations, and highlight the efficient and quick delivery service. However, some people mentioned receiving incorrect or missing items in their orders. A few other people also felt that the condition of some books was not accurately described, noting issues such as water damage, bent corners, or frayed bindings. Additionally, some reviewers experienced longer delivery times than anticipated.
Auto-generated from all reviews of this business. For reference only.What people say
As expected! Great job!
It arrived as promised! Love the wide selection and great value! I'll be back for more!
The quality was good
The quality was good, but one book was older than I thought. It wasn’t the latest edition which is important for a medical test book.
Once again you outshined my…
Once again you outshined my expectations! Fast delivery! One copy looks brand new and can easily be given as a lovely gift. Thanks again!
excellent service
I ordered 14 paperbacks and received all of them in the last couple days.
The books are well priced
The books are well priced, always come quickly, and are in the exact condition described.
Reliable.
Service excellent.
Always reliable!
I know I can almost always get the…
I know I can almost always get the books I’m looking for. ThriftBooks is my “go-to”. Plus I get free books by earning points.
Another great experience!
My book was in great shape and arrived quickly. Always find good value on a wide variety of books. I appreciate the email updates as to shipping and arrivals. Keep up the great work!
I was very pleased with delivery of the…
I was very pleased with delivery of the books I chose. Also the books were in very good condition. Thank you Thrift Books for making book hunting enjoyable. Also, the reviews people have given, after reading helps.
Quick delivery- quality products and…
Quick delivery- quality products and VERY reasonable prices ❤️❤️❤️
Thanks for delivering some great books…
Thanks for delivering some great books at great prices!
Got my books in a few days
Got my books in a few days! Always quick service! Prices were reasonable. One book was water damaged throughout, but I guess it will be okay to read.
Can’t go wrong with Thrift Books
Can’t go wrong with Thrift Books. I get most of my books through them. Their prices are fantastic and your order arrives promptly!
It's always a pleasure doing business…
It's always a pleasure doing business with Thrift Books. The service is excellent, smooth order and quick delivery. Great prices.
Easy to order and zoom
Easy to order and zoom, books were here. And no postage for some reason. I loved that
Quick shipping
Quick shipping. Great selection, great price!
Delighted all 8 books came from 3…
Delighted all 8 books came from 3 different places all on the same day.
Awesome prices!! Honest about condition!!
Awesome integrity and unbelievable discounts!! Fast fast shipping for years now
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