TicketSales.com (www.ticketsales.com) has a 3.7 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
Hello Rory, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
easy, straightforward, quick
Hello, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Diana, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Blake, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Excellent ease and flow of the on line ticket selection and purchase process.
Hello Jim, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Lilianne, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello David, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
It would have been nice to see a more detailed map of the seating.
Hello, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Hello, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Hello Trent, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Julie, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Ticket prices changed as I was booking. No map of where actual seats are in the section.
Hello Nancy, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Received excellent service from contact at Trustpilot. Was expecting my ticket right away however had been informed that there may be a delay with receipt. Ended up receiving it the following day. Thank you.
Hello Stephanie, Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns. All orders are tracked by our customer service department so we can guarantee all tickets will be delivered in time for your event. You should have received an email when the order was confirmed with the estimated “in hand” date provided by the seller. Please note: Many venues do not release their tickets until closer to the event, sometimes even waiting 24 hours prior to sending out e-tickets. To lay your concerns to rest, we guarantee that we will deliver your tickets to you in time for the event. If you still have some concerns, please contact our customer support team at [email protected] with your name, order number and contact information, and we will reach back out to you. Regards, Maria Garcia, TicketSales.com Customer Care
Not very user friendly; I couldn't easily find final price
Hello, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Hello Kimberly, Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns. All orders are tracked by our customer service department so we can guarantee all tickets will be delivered in time for your event. You should have received an email when the order was confirmed with the estimated “in hand” date provided by the seller. Please note: Many venues do not release their tickets until closer to the event, sometimes even waiting 24 hours prior to sending out e-tickets. To lay your concerns to rest, we guarantee that we will deliver your tickets to you in time for the event. If you still have some concerns, please contact our customer support team at [email protected] with your name, order number and contact information, and we will reach back out to you. Regards, Maria Garcia, TicketSales.com Customer Care
I paid double for my ticket. Unknowing to me I did not by from ticket master. Somehow they sent me to ticketsales.com. without any knowledge from me. I am very afraid to buy a ticket from ticket master again Beware!
Hello Shirlie, Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns. We are a secondary ticket resale marketplace and not the primary venue or performer. As a result, all ticket prices on our site are set by the sellers, not TicketSales.com. This fact is explained clearly throughout the purchase process, from a notice on every ticket listing and checkout page stating, “We are a leading secondary marketplace. Tickets may be above or below face value. We are not affiliated with any venue.” We are here to ensure that all transactions between the parties are safe and secure, and that you have no issues from start to finish. We value our loyal fans and are committed to your satisfaction. If you still have some concerns, please contact our customer support team at [email protected] with your name, order number and contact information, and we will reach back out to you. Regards, Maria Garcia, TicketSales.com Customer Care
Fast and easy. But higher price than most other sites.
Hello Brian, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
It would be nice to see the seats in the section where I purchased. I would be nice to have a seat map.
Hello Brian, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
My tickets won’t download to my app. I only have a message that says “Almost there. Don’t refresh the page.” This has gin on for 15 minutes.
Hello Paul, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Ticket master paused my account and won’t release my tickets
Hello Astacia, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
203 reviews matching