TicketSales.com (www.ticketsales.com) has a 3.7 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
What people say
j
jarrylj · 2 reviews · Experienced 2026-07-02 ·
★★★★★
Good experience
It was very straightforward and concise. I wish more ticket purchase processes mwere this simplified.
Reply from TicketSales.com2026-07-02
Hello Jarry,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
I
Ian Bubis · 1 review · Experienced 2026-02-07 ·
★★★★★
prompt and simple!
Reply from TicketSales.com2026-07-02
Hello Ian,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
It was easy to determine the location of the seats and to complete the purchase!
Reply from TicketSales.com2026-07-02
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Hello Corina,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
F
F L. · 1 review · Experienced 2026-07-01 ·
★★★★★
Good
Good, excellent experience
Reply from TicketSales.com2026-07-01
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Hello Sharon,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
D
Della Meyer · 1 review · Experienced 2026-06-30 ·
★★★★★
your doing fine
Reply from TicketSales.com2026-07-01
Hello Della,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
T
Tricia Ruby · 1 review · Experienced 2026-06-29 ·
★★★★★
Bought tickets after a search for…
Bought tickets after a search for Chicago came up, but it defaulted to New York and I bought them. I called within 5 minutes and they said "Sorry, no refunds no matter what." Most places have a policy where you have a window of time due to error. It was literally immediate and yet they denied the request. The guy had such a common rebuttal, I could tell this happens quite often and that's how they thrive. Bull*hit company.
Reply from TicketSales.com2026-07-01
Hello Tricia,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
BEWARE! Rip off outfit. Prices for Canadian events are in US dollars, instead of Canadian dollars, but that is not made clear on website. Even my purchase confirmation did not state that cost was in US dollars. Apparently it is a US company dealing only in US dollars, but that is not stated either. As soon as I found out, I contacted them to cancel order but they refused to cancel it. Borders on fraud.
Reply from TicketSales.com2026-07-02
Hello Michael,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
J
James L Toone · 3 reviews · Experienced 2026-06-30 ·
★★★★★
EVERYTHING WAS UNDERSTANDABLE &…
EVERYTHING WAS UNDERSTANDABLE & CONVENIENT AS WE PURCHASED THE TICKETS. THANK YOU.
Reply from TicketSales.com2026-07-01
Hello James,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Hello Randy,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
They pose as if they are legitimately selling from the venue you are purchasing from. The price is way over priced. They send you tickets in someone else’s name. When I contacted them. They wouldn’t help. Very deceptive.
Reply from TicketSales.com2026-06-29
Hello Lenae,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Ordered tickets 5 hours ago and I still haven’t received confirmation
Reply from TicketSales.com2026-06-29
Hello Eric,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
B
Brayden A Giese · 3 reviews · Experienced 2026-06-28 ·
★★★★★
Great service
Easy to follow, multiple options.
Reply from TicketSales.com2026-06-29
Hello Brayden,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
P
Professor at Baruch College · 6 reviews · Experienced 2026-06-29 ·
★★★★★
where do you want to sit
easy to ascertain the view of the field relative to the tix available
Reply from TicketSales.com2026-06-30
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Hello Gerardo,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
S
Susan Retersdorf · 1 review · Experienced 2026-06-28 ·
★★★★★
Easy
Easy, easy, easy.
Reply from TicketSales.com2026-06-29
Hello Susan,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
L
Linda · 3 reviews · Experienced 2026-05-27 ·
★★★★★
Quick and easy
Reply from TicketSales.com2026-06-28
Hello Linda,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know where to look.
Reply from TicketSales.com2026-06-28
Hello Brian,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care