TicketSales.com (www.ticketsales.com) has a 3.7 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
Fast site. Helpful
Hello, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Neldon, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Not a great experience tickets came in very late and first time using site and was getting very concerned if they were going to arrive. Then very confusing emails one showing tickets, then another saying I need to accept them still but no direction of where to make account or log in, as no link in email which would be helpful to take you directly to site to make account, instead spent a great deal of time trying to find web page to make an account since tickets showed up after 11:00 lost a lot of sleep trying to figure this out. I will not be using this service again very vague instructions!
Hello Jodi, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Easy to use. Trustworthy.
Hello Sheba, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
It was easy to find and purchase my tickets.
Hello Heidi, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Would give zero stars if I could. Rip off markup resale website that won't give refunds. Zero compromising. Customer service is useless; no managers available to talk to. Never buy from these guys. Go straight to the vendor instead.
Hello John, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Good stuff I got my ticket in record time. Thank you very much for your services
Hello, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Easy to place order secure. .
Hello Tanya, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Stephen, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
quick until i realized it had to be 10 characters
Hello, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Hello, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Ron, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Ticketsales.com is a BAD COMPANY! If I could give no stars I would. Stay away from them even if you are browsing prices for tickets! We were checking prices and got charged almost $1000 for tickets we did not purchase and they will not give us our money back. They only suggest we resell but got nothing for that nor do we want that. We didn't purchase these in the first place. After much arguing, about policy and website charging for things we didn't want, not being able to speak to someone who could authorize a refund on this situation, I got hung up on. Absolute shit! Overpriced by $100's, claim you purchased something you didn't, and get no refund......ya stay away!!
Hello, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
Im very upset with this 3rd party site and will not purchase from them again for anything. I recieved a parking pass for a parking garage near a show in Chicago. The pass said to arrive early, 7pm. So we left our hotel before 630 pm. The show started at 8pm. Well we ended up driving in circles until 7:55pm , lost and unable to find parking. It was insane, driving is already scary downtown and I had so many cars honking at us because I was lost. Finally right before 8 we found a different parking garage near the show that was open. I pulled in and paid again 63.00 for this garage. We barely made it to the show which was nerve wrecking for me and my daughter. I reached out to the parking garage company, and after a few days they said they couldn't help me and that I needed to reach out to the 3rd party company. It was so confusing. Im very upset because the 3rd party site, Ticketsales.com, refused to help me because they said they sent the pass on time. Well yea i got the pass on time but the directions were terrible and we even left almost 2 hours before the show started. We arent from Chicago and downtown is hectic. We love the city but unfortunately the directions from the pass were terrible and we were lost. All I did was ask for that refund because we had to pay 63.00 to park elsewhere. Why should I pay for parking somewhere when we couldnt find the place and didn't park there. This site refuses to help me! Just horrible service!
Hello Angela, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
I was able to order tickets quickly and with ease. Plus, I got pretty great seats for a reasonable price!
Hello, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Too hard to see the seats on the row. Finding section was ok but could not see where they were on the row.
Hello Donnie, Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve. We would love to assist you further. Please feel free to contact our customer support team at [email protected] with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues. We value your business and look forward to helping you. Regards, Maria Garcia TicketSales.com Customer Care
it was an excellent show
Hello, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Hello Eldon, We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Maria Garcia, TicketSales.com Customer Care
Charged 50% more than the amount on my receipt to my credit card!
Hello Tamara, Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns. We are a secondary ticket resale marketplace and not the primary venue or performer. As a result, all ticket prices on our site are set by the sellers, not TicketSales.com. This fact is explained clearly throughout the purchase process, from a notice on every ticket listing and checkout page stating, “We are a leading secondary marketplace. Tickets may be above or below face value. We are not affiliated with any venue.” We are here to ensure that all transactions between the parties are safe and secure, and that you have no issues from start to finish. We value our loyal fans and are committed to your satisfaction. If you still have some concerns, please contact our customer support team at [email protected] with your name, order number and contact information, and we will reach back out to you. Regards, Maria Garcia, TicketSales.com Customer Care
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