TilesDirect™ (www.tilesdirect.net) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
Good quality tiles for a great price! It didn’t take long for delivery; however, there were several tiles chipped. I did notify them via email within the two day period for replacements and also included pictures. They not only replaced the chipped tiles, but included several more. Their response was prompt and hassle free.
Customer service is outstanding. I dealt with Whitney twice due to two separate tile issues caused by our contractor. Each time she quickly responded and looked into our options, providing detailed information. She also then followed through promptly to resolve the situation. I would highly recommend them and would not hesitate to use them again.
I contacted T.D. by phone with my questions, which were answered quickly and accurately. Got my final price including freight and delivery window. I placed my order online and received my tile in good condition within the quoted time frame. Delivery driver was courteous and helpful. Overall experience was excellent and saved a considerable amount of bucks by ordering direct. Local dealer quoted $4.00 more per each tile in addition to me having to pay the freight.
Thank you for your review! We're very happy you enjoyed your experience with Tiles Direct.
63 reviews matching