Can’t update Netflix to latest version
Can’t update Netflix to latest version. Texted to the number available and via Facebook and Instagram, no response. Feel extremely cheated for getting a product that remains outdated as the years go by!
About Toastyliving
Data updated- Website
- www.toastyliving.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Replies to negative
- 69% (9/13)
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About this business
Smart 65" 4K TV. super affordable! 60% cheaper than other brands. Limited time only! Get your Toasty 65" 4K TV now. Only S$889! English interface. Singapore brand!
Is Toastyliving legit?
Toastyliving (www.toastyliving.com) has a 4.0 out of 5 rating on OK.one, based on 55 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 24% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews. Last updated 2026-10-24.
What people say
After Sales Cust Service was bad
After Sales Cust Service was bad. Bought TV for only a year, just a few days after warranty ends; TV starts flickering. Informed them, they collected the TV. Need to ask them for updates rather than they keep us updated. Got to know panel spoilt, can't do anything. They said they can send the TV back. For what?? What am I supposed to do with a spoilt TV? I can't even sell it. Might as well do me a favour and dispose it. Regretted buying it. Viewers, don't bother getting the TV, it won't last long. Disappointing.
Great!
I went down to check out Toasty Electronic Deck before deciding to buy. Seller was very patient in explaining the mechanism and potential expansion of the table length. Price is sweet as compared to major brands, hope everyone can support this new budding brand :)
My first ever big TV purchase and i…
My first ever big TV purchase and i love it! I can now watch my favorite shows on a big ass screen! Although the smart tv apps and interface are limited but 75inch for only $1399, im definitely not complaining! worth the purchase!
PLEASE PLEASE PLEASE DO NOT buy things…
PLEASE PLEASE PLEASE DO NOT buy things from this seller. Just get either Prism or Xiao Mi tv. at least they WORK. The after-sale support is very bad. There is little to no after-sales support. I tried to contact them to fix the issue but they insist that I have difficulty using the remote and was asked to come down to the showroom so that they can 'teach' me how to use it. I already showed them by video taking and send it to them. The customer service REALLY REALLY bad. The Netflix app also has issues. I asked the guy to come down because it can be due to the tv, the app, or the remote but they did not respond. Please DO NOT EVER EVER buy it. I don't even know what to do with the tv I bought. U get what u paid for. I have all the conversations in my chat list for the evidence. & PLEASE BEWARE that the other positive reviews can be the ghost reviews.
Reply from Toastyliving2021-06-29
Hi Ryan, Thank you for your review. With regards to your point on after-sale service, we note that you have connected with us past 10pm, the replies will be slower past office hours as our customer service officers are not manning the chats past office hour. They will revert to you asap the following day. For the navigation issue, based on our experience and the video provided, it was pointed out that the wrong buttons were pressed. To that end, we have sent you a video of how to navigate well, please reach out to us if you have not received the video. In terms of Netflix interface, the app is externally managed, i.e. by Netflix. We note that the app was working fine and rather the perceived issues were due to your difficulty in navigating. We hope that it has been resolved through the video we have sent to you. We regret that you have faced such issues with the Toasty. Please let us know if you require further help. Thank you
I have been using this tv for months…
I have been using this tv for months and it has been great! Their sales support has been upfront and honest with me of the benefits and downsides of purchasing this tv hence the price. Im clear with what I'm purchasing and he also recommended external solutions to complete my whole tv experience! I'm glad I made this purchase:)
Highly recommended for quality 4k tv
Was recommended by my friend to get this sg brand tv and I'm really satisfied with my purchase after half a year of using it. The quality of the tv is as great as any big brands smart TV out there. Although the tv is short in some other smart features offered by other brands, it's high quality screen really amaze me!
Poor quality tv, poor after sales
Purchased the tv in February 2020. Arrived in mid February 2020 without remote. Vendor came few days later to deliver a faulty remote in which replacement to be done at their showroom. Tv went out in early February 2021, texted them to request diagnostic and repair. Took 2 weeks for the technician to come down & bring back the tv to their repair location. Mid March came the reply. Vendor unable to repair the tv and promptly went silent when asked to rectify the issue. Tv wasn't sent back to buyer and is still with the vendor. Thus, seems like paying $700++ just to rent a tv from the vendor. Poor after sales, warranty won't be acknowledge & poor tv quality. Like other 1 star reviews have mentioned, Tv definitely won't last. Purchase at own risk.
Reply from Toastyliving2021-06-03
Hi Fir, In the event that a TV spoil, we aim to collect and fix the TV within a week. Can you please reach out to us with your information. We definitely have to return the TV in working condition if it is still with us.
I've bought few toasty products now
I've bought few toasty products now. All their products are pretty good. I'm still blown away about how they are able to provide a 65"tv at less than the price of a smartphone. Was one of the first few buyers of Toasty. Took a leap of faith and was pretty happy with my purchase. First product I got was the65". Still gg strong after 3 years
Not recommended.
Toasty TV 75" review
The delivery uncle is friendly and helpful. But Im having negative experience with Netflix : Unable to update to latest version. Current version is pixelated and laggy. Disney+ : Visual is ok BUT! no sound. Youtube : Not of the latest version and videos are pixelated. Amazon Prime : Pixelated. Not sure if Android version can be updated or not. After sale support also not that responsive.
Reply from Toastyliving2021-05-08
Hi Ariff, Thanks for your review. Our customer service will reach out to you. 1. Netflix and Youtube can be updated to the latest version. 2. Disney+ and Amazon Prime are not apps that are pre-installed onto our TVs, as such we will not be able to advise on this We have reviewed on the customer service and noted that our response time on your query was within an hour which is in line with our internal guidance. Nevertheless, we will continue to strive to provide better support.
Pleasant service, amazing screen quality!
Bought this TV for my new flat and the whole experience was really pleasant! The delivery service was amazing as the uncle was really careful and helpful with assembling the tv. Not only that, for the price point we are paying, the screen quality really amaze us! We truly enjoyed our new tv, thank you toasty!
I love it!!
Always wanted a big ass tv for my room and thanks to toasty, now I get to Netflix my favourite shows and dramas at the comfort of my bed in front of a big ass screen. The affordability of their tv has truly made my wish come true!
Been using their 75" TV for a year and…
Been using their 75" TV for a year and contacted for their service to repair but received slow response to none. Unless you buying then will be prompt. Local technician don't have parts for this product. So if spoiled will be useless. Product from China and need to have Bluetooth mouse to scroll on Netflix and internet. Audio connection to TV is troublesome as no input for AUX only Coaxial so need to do research and buy converter at sim lim square. Switching to Prism which is Better with many after sales support. Toasty not recommended.
Reply from Toastyliving2021-05-05
Hi Dino Mikael, Please reach out to our customer service. We have checked our database and our service logs and we have not registered any customer or requests from your user profile. Perhaps you can connect with us again so we can resolve your issue. We do provide after-sale repairs for our Toasty TVs and we strive to reply all queries within a day. Please let us know how we can do better. Thanks
I bought this Toasty 65inch flat screen…
I bought this Toasty 65inch flat screen only few months ago, and it couldn't power on. It is extremely frustrating and I’m very upset about this happening. Seller ans,(we have checked that the TV power board malfunctioned. We are short on that part and we are requesting our factory to send a replacement over. So the repairs on your TV has been DELAYED)
Superb service
Superb service! Ordered my Tv and had it wall mounted. Was able to choose my timeslot and their customer service during delivery was excellent
Sick deal
Sick deal! Use it with playstation. Regret not getting it earlier
Bought the 65" after seeing it in my…
Bought the 65" after seeing it in my friends place. Its wayy better than the other Singapore brand
Best TV ever
Best TV I ever used no doubt. Moving from a normal HD TV. This TV seems like a godsent. Just realised what I was missing out by not upgrading my previous TV in such a long time.
Had the Toasty TV for awhile now
Had the Toasty TV for awhile now. Overall it's a solid TV. After reading the reviews, I was quite afraid it couldn't connect with my current soundbar. But great thing the TVs has hdmi arc. Connecting it was so simple. Now my living room feels like a mini theatre
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