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TOPUPlive

ClaimedCollecting reviews

444 reviews

3.0444 reviews
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About TOPUPlive

Data updated
Website
www.topuplive.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
280 reviews
Replies to negative
100% (211/212)
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(+852)69351882[email protected]www.topuplive.com

About this business

TOPUPlive (www.topuplive.com) is an independent online store focused on virtual game top-ups and digital recharge products. Our goal is simple: help players get what they need in-game with a smoother checkout, clearer instructions, and faster delivery—without the frustration of complicated steps. We understand that every top-up matters: you might be renewing a monthly pass, grabbing a bundle before it expires, or topping up at the right moment for an event. That’s why we put extra care into order processing, status transparency, and support follow-ups. If something doesn’t go as expected, we’ll verify the order and prioritize re-processing or re-delivery. If delivery can’t be completed after verification, we’ll offer a workable solution, including a refund where applicable. TOPUPlive is built for gamers worldwide—fast, straightforward, and service-first. What we stand for ⚡ Speed: optimized flow for quicker delivery Clarity: clear steps for account/server/region info Support: real follow-up when you need help Why choose TOPUPlive 🛡️ Secure checkout and risk monitoring Not-received protection (re-delivery / refund after verification) Responsive service (typically within 24 hours)

Written by the business, not verified by us.

Is TOPUPlive legit?

TOPUPlive (www.topuplive.com) has a 3.0 out of 5 rating on OK.one, based on 444 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 43% give 1 star; The business has replied to 100% of negative reviews; 280 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

CookiesLxnaMalaysia · 1 review · Experienced 2025-12-17 ·

Misleading pricing

Misleading pricing. The actual price was only known after the payment was successful. I will not purchase here again.

Reply from TOPUPlive2025-12-17

Dear Customer, Thank you for bringing this issue to our attention. We sincerely apologize for the frustrating experience you had with our pricing display and for the inconvenience this caused. 🙏 We understand your frustration regarding the “misleading pricing” and the final price being revealed only after successful payment. Transparency is a top priority for TOPUPlive Game Store, and we take this feedback very seriously. We want to ensure that all prices are clear and accurate before the point of payment. To allow us to immediately investigate your specific transaction, identify the root cause of this pricing discrepancy, and offer you a satisfactory resolution, could you please provide us with your Order ID? Could you please share your Order ID or transaction number with us? You can reply to this message directly with the number. We promise to look into this right away and get back to you with an explanation and solution. We value your business and hope to regain your trust. Sincerely, The TOPUPlive Game Store Customer Service Team

SA SAJAN AhmedSaudi Arabia · 1 review · Experienced 2025-12-05 ·

I will give them 5 stars because their…

I will give them 5 stars because their technical team works very well and I had an incident where I made a mistake while topping up and their technical team helped me very quickly and refunded the money due to the mistake. Thank you very much for giving us such a nice system.topuplive

Brainald OlbrichNigeria · 1 review · Experienced 2025-12-04 ·

Nigerian currency

I didn't find the Nigerian currency which is naira

Reply from TOPUPlive2025-12-05

Hello, thank you for your feedback. We apologize, but our platform does not support the Nigerian Naira (NGN) at this time. We have passed your request on to our team for consideration in future planning. Thank you for your understanding.