Trademax.se (www.trademax.se) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 34% give 1 star; The business has replied to 62% of negative reviews; 45 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
W
Waris Khan · 1 review · Verified ·
★★★★★
This is my first time I am ordering…
This is my first time I am ordering bed.
I work Monday to Friday and I come home 17:00.
You had written there is evening time. But you had not give on the website that evening time costs extra money.
I must not go to job on wednesday and it will costs me a lot.
Reply from Trademax.se2021-09-13
Hi Waris,
Thank you for the review.
I'm sorry that you are not happy.
On the website it stands that the delivery is daytime.
After you complete the order there will come options if you would like to add evening delivery.
Have a great day.
Hanna Trademax
A
Ayon Chakraborty · 3 reviews · Verified ·
★★★★★
nice shopping experience
The staffs were very helpful at the store in Västerås. Would definitely go back again.
D
Debora Weber-Wulff · 1 review · Verified ·
★★★★★
Delivered as promised
Delivered as promised, putting the couch together was difficult as the instructions were not well done. We couldn't fit the things holding the two parts of the couch together in at all - no instructions for how this is supposed to work. The table was very easy to put together, although we needed two people to fit the crossbar in properly.
Hej Amirhosein,
Tack för ditt fina omdöme.
Men vad härligt att vi är din favorit.
Det glädjer oss verkligen.
Vi hoppas allt går som planerat och att du blir minst lika nöjd med dina nya varor.
Ha en fin dag.
Hanna Trademax
M
Mohamed Ali Osman · 1 review · Verified ·
★★★★★
Bra service
Bra service! 👍
Reply from Trademax.se2021-08-12
Hej Mohamed,
Tack för ditt omdöme.
Vad roligt att ni uppskattar vår kundservice. Detta gör oss glada.
Hoppas ni ska bli nöjd med ert köp.
Önskar dig en fin dag.
Mattias, Trademax
G
Girish Agarwal · 2 reviews · Verified ·
★★★★★
No update or coorespondance of status…
No update or coorespondance of status after taking the order.
Even the response to this comment was a standard copy-paste text from what was told during order.
The phone never answers, emails are responded with the same copy-paste text and the dates promised while ordering are not referred or mentioned at all in any correspondences..
Reply from Trademax.se2021-08-11
Dear Girish,
Thank you for your review.
You will receive information as soon as the products are sent from the storage and two days before the delivery you will also receive a text message with more information about estimated delivery time.
If you have any further questions please do not hesitate to call 042-17 21 60.
Have a nice day.
Best regards Karin
Trademax
M
Mariola Bergström · 3 reviews · Verified ·
★★★★★
Super bra service.
L
Lizz · 4 reviews · Verified ·
★★★★★
The tv bank is the good but the screws…
The tv bank is the good but the screws were not enough and the legs where plastic .
Reply from Trademax.se2021-08-10
Dear Lizz,
Thank you for your review.
I am sorry to hear that your new product is not what you hoped for. If you wish to get in contact with us regarding this please do not hesitate to call 042-17 21 60 for further assistance.
Wish you a nice day.
Best regards Karin
Trademax
M
Maria Olsson · 6 reviews · Verified ·
★★★★★
Bra vara
Bra vara. Bra service.
N
Nikhil · 2 reviews · Verified ·
★★★★★
Thank you for an immediate and…
Thank you for an immediate and satisfactory response.
N
Nomolo Ubagabe · 4 reviews ·
★★★★★
Low or missing quality
Low or missing quality. Produced in China with cheapest possible parts, i.e. 99% plastic.
Overpriced for what you get.
Reply from Trademax.se2021-08-06
Hi,
Thank you for the review.
I'm so sorry that you are not happy with the quality.
Please contact our customer service and we will help you.
It is also possible to make an reclamation on the website.
Have a great day.
Hanna Trademax
M
Marcin Druzdz · 3 reviews · Verified ·
★★★★★
wardrobe
I bought a wardrobe and I am very dissatisfied with the door very crooked between the door at the bottom and there is a gap of 4 cm in the middle of the door contact area is very bad workmanship
Reply from Trademax.se2021-07-30
Hi Marcin,
Thank you for the review.
I'm so sorry that you have problem with your order.
Please contact our customer service or do a reclamation on the web site so we can help you.
Have a great day.
Hanna Trademax
S
Sonnety Puteho · 1 review · Verified ·
★★★★★
For all packages which I ordered from…
For all packages which I ordered from you are so nice. I am glad ,and very interesting , your service is very excellent .
Reply from Trademax.se2021-07-21
Hi Sonnety,
thanks for your review.
Glad to hear this! 😊
Wish you a good day
Emelie
Trademax
Z
Z. · 16 reviews · Verified ·
★★★★★
Long waiting delivery
Reply from Trademax.se2021-07-21
Hi V.Z,
thanks for your review.
Sad to hear this! 😔
If you have any questions about the delivery, you are warmly welcome to contact our customer service by phone: 042-172160.
Wish you a good day
Emelie
Trademax
L
Lam Veliu · 1 review · Verified ·
★★★★★
Excellent 👍👍
Reply from Trademax.se2021-07-21
Hej Lam,
tack för ditt omdöme.
Härligt att höra! 😊
Önskar dig en fin dag
Emelie
Trademax
M
Marja Seitamo · 2 reviews · Verified ·
★★★★★
Super bra service.
Reply from Trademax.se2021-07-21
Hej Marja,
tack för ditt omdöme.
Glädjer oss att läsa detta! 🥰
Önskar dig en fin dag
Emelie
Trademax
L
Leo Hawkins · 2 reviews ·
★★★★★
The delivery was late by two weeks and…
The delivery was late by two weeks and arrived just as I had left the country. when I returned the item was faulty and needed to be returned. they wouldn't accept and just told me to sell second hand. its such bad service and really unfair
T
Tanveer Ahmad Raja Akhtar · 1 review · Verified ·
★★★★★
Good
Customer service was very good
Reply from Trademax.se2021-07-20
Hello Tanveer Ahmad,
Thanks for your review.
Nice to hear!
Wish you a nice day😊
Regards Amanda
Trademax
A
Andy Norke · 7 reviews · Verified ·
★★★★★
Bra service!
Reply from Trademax.se2021-06-24
Hej Andy,
Tack för ditt omdöme.
Vad härligt att höra att du är nöjd😊
Önskar dig en fin dag
Hälsningar Amanda
Trademax
P
Priscilia · 4 reviews · Verified ·
★★★★★
I have bought furniture from trademax…
I have bought furniture from trademax before so I trust their furniture.
Reply from Trademax.se2021-06-22
Hi Priscilia,
Thanks for your review.
Glad you chose to order your products from us again. Hope you are satisfied with your products!
Wish you a nice day
Regards Amanda
Trademax
