Trademax.se (www.trademax.se) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 34% give 1 star; The business has replied to 62% of negative reviews; 45 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
M
Mrs Ivanka Peric · 7 reviews · Verified ·
★★★★★
Great service by ladies in the shop, but deliveries are becoming night mare…
Great service by ladies in the shop. However, delivery is becoming night mare. I was clearly requested no delivery before 1st of April, as the order is for new apartement, but deliveries have started earlier. Also, big disappointment in Bring’s customer service, as company who should deliver it. Few times I have contacted also Trademax customer service, still not solved issue…
Reply from Trademax.se2022-04-08
Hello Ivanka,
Thank you for your review.
So sorry to hear that you are experiencing issues with your deliveries.
I can see in your order that it is being shipped from several different manufacturers and if there is anything I can help you with you are most welcome to give us a call at 042-17 21 60
Wish you a nice weekend
regards Matilda
A
Alasan Lewis · 2 reviews · Verified ·
★★★★★
Because that on respite time to tell…
Because that on respite time to tell you this time I change it
Reply from Trademax.se2022-02-22
Hi Alasan,
thank you for your review.
I'm not really sure how to interpret your note.
If there is anything I can help you with you're most welcome to give us a call at 042-17 21 60
Wish you a nice day,
Regards Matilda at Trademax
A
Asiakas · 2 reviews ·
★★★★★
Erittäin huono asiakaspalvelu-…
Erittäin huono asiakaspalvelu- s-postista vastataan 2-3 p. välein. Trademaxin tiedon kulku kuljettajan kanssa myös 2-3 p. myöhässä.
Ostettiin 2 sänkyä- erittäin heikko laatu, sängyissä ei ole oikea puuta, vaan liimatut halvat levyt, Virossa halvalla valmistettu
Ei koskaan ennä!!!
Ikea parempi
Edit: what a surprise that you answering to negative review immediately, but not to the request by emails. If u think that 2-3 days to wait the answer is ok in 2022 so it is not! Ather thing- u are selling trashes, poor quality stuff. In my case - Oswald beds. I recently bought 2 pieces of trash which goes off in few years. There is no normal wood in the beds, just poor quality glued wooden trashes.
Be aware of this shop!
Reply from Trademax.se2022-02-09
Hi!
Thank you for the review.
I apologize that you are dissatisfied with your purchase with us. You have not referred to your order number so I cannot see it. Please contact our customer support if there is anything we can help you with.
Depending on whether it is the Finnish or Swedish website you've shopped on, you will find the contact information on the website.
Best regards, Micaela on Trademax (Sweden)
M
Manish · 2 reviews · Verified ·
★★★★★
Received damaged product or was damaged…
Received damaged product or was damaged in transport. Raised complaint immediately but no response yet from customer service.
Reply from Trademax.se2022-02-08
Hi Manish,
Thank you for reaching to us!
I can see in your order that we have registered your claim and that you have been contacted from us. Please answer the email that has been sent to you so that we can solve your errand.
Have a nice day!
Butrint
Trademax
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Natha Prisca Anieke · 4 reviews · Verified ·
★★★★★
Everything was OK nd fast delivery the…
Everything was OK nd fast delivery the negative part is that It got to me damaged .
Reply from Trademax.se2022-02-08
Hi Natha,
Thank you for the review.
That is very nice to hear.
Im very sorry that the delivery was damage when arriving to you. Please make an claim on out website or call us so we can help you.
Have a great day.
Hanna Trademax
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Melak Jassim · 1 review · Verified ·
★★★★★
Bra service
Bra service.
A
Almoqdad badran · 3 reviews · Verified ·
★★★★★
Thanks fo help
D
Debapriyo Sudeshna Kundu Koley · 1 review ·
★★★★★
Disappointed with Delivery
Trademax misleads its customers about home delivery. First of all, it claims free home delivery with a caveat that handling charges need to be paid. The handling charges are much higher than home delivery charges from other companies. On top of that, the order mail says that you will get home delivery. Then you don't get home delivery, instead its delivery to the nearest service point. If you call up customer care, we are just told that for smaller packages it is delivered to nearest service point. What is a small package - its upto DHL/delivery agent to decide. Trademax displays misleading information about their delivery options and I feel cheated. This has happened twice with me and I don't feel like purchading from Trademax anymore.
Reply from Trademax.se2022-01-13
Hi!
Thank you for your review.
I can understand the disappointment if you expected the delivery to be to your homeaddress. In your case the order is a carpet that only weights 3kg and therefor has the delivery been made to a service point. I am sorry that the information was not clear regarding the delivery of smaller packages. I hope you are happy with your purchase, despite the way it was delivered.
Best regards Micaela, Trademax.
O
Omar Jobe · 18 reviews ·
★★★★★
Trademax.se has high quality products…
Trademax.se has high quality products and excellent customer service. I have already recommended many of my co-workers.
G
Gisma Fayez Saadalla · 3 reviews · Verified ·
★★★★★
❤️❤️❤️✋🏽
❤️❤️❤️ i love it
P
P.S · 1 review · Verified ·
★★★★★
Nice but Hard to install.
Reply from Trademax.se2021-12-14
Hi Pranisa,
Glad to hear that you are happy with your new product. If you in the future experience issues with the assembly or have any questions, please do not hesitate to contact us on 042 17 21 60.
Have a great day!
Butrint
Trademax
A
Armen Davtyan · 1 review · Verified ·
★★★★★
Very bad advertising and selling people…
Very bad advertising and selling people the wrong product
Reply from Trademax.se2021-12-09
Hi, Armen,
Thanks for your review.
It was very sad that you did not feel happy and that we did not live up to your and our expectations. Of course, we are grateful and appreciate for all kinds of feedback and views as it helps us further in our development.
We have looked at your order and we can see that you have chosen to cancel your purchase and return your item.
If there is something we can help you with or if you have any questions or concerns, you are welcome to contact our customer service via chat or telephone number 042-17 21 60.
Wish you a nice day
Regards Donna
Trademax
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Gertiana Kotaj · 1 review · Verified ·
★★★★★
The best service
A
Alexander Kendle · 1 review · Verified ·
★★★★★
Bra service!
H
Huma Abaid Ur Rehman · 1 review · Verified ·
★★★★★
Good service.
A
Andreea Albu · 2 reviews · Verified ·
★★★★★
Bed delivery
A little late delivery than expected but the personal moved quick to unload. Good product quality.
G
Gagik lsmaily · 35 reviews · Verified ·
★★★★★
Very big choice of goods
Very big choice of goods, good service
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Dd · 1 review · Verified ·
★★★★★
The staff attended to me in a very…
The staff attended to me in a very friendly manner and explained every details to me. Great team!!!!!
k
kund · 7 reviews · Verified ·
★★★★★
Best sites to buy products
R
Rory Charles Mcgrath · 1 review · Verified ·
★★★★★
I didn't receive my bed
I didn't receive my bed, i got one have of the frame and the mattress.. no lats, no headboard, not screws or bolts. i am now sleeping on an airbed with my partner and child. the delivery also came in 2 different parts from 2 different vendors. If i am honest, i am disgusted at the service right now. a bed is the most important piece of furniture, i cant understand how this could be messed up
Reply from Trademax.se2021-11-16
Hi,
Thank you for your feedback.
This case if very unfortunate and we sincearly apologize for that.
If there is anything else unsolved in your case, please do not hesitate to contact us.
Best regards,
Venera, Trademax
