Treetime (www.treetime.com) has a 4.5 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
I cant answer this as I don't know how my experience is or will be, the Christmas Tree is on backorder and not ready to ship yet.
Reply from Treetime2026-06-22
When you bought this it was on pre-order. We are waiting for these to come back in stock and as soon as it does it will ship to you. This is why you haven't rec'd the order yet. Please accept my apologies as the invitation for a review is automatically sent a few weeks after purchase and doesn't account for pre-orders in the off-season.
Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the price for the 1 foot taller tree that they did have in stock because nothing else worked with my space at home.Overall, a great experience with the company. And the tree is beautiful!
When you bought this it was on pre-order. We are waiting for about 200+ of these to come back in stock and as soon as it does it will ship to you. This is why you haven't rec'd the order yet. Please accept my apologies if this wasn't made clear and let me know if you'd like to keep the order active.
The tree I purchased was full with greenerie & well lit. Fits perfectly on my end table. I leave the tree up year round & change decorations for the season. Everyone loves it. The previous tree I had was a little large & very few branches. This tree is great!
Reply from Treetime2026-06-05
Thank you for taking the time to write us a review and for being our customer!
Able to purchase a Christmas tree out of season at fair price . As president of a New York State Society ( Chilren of the American Revolution( we are partnering with Dons of the American Revolution to decorate a Christmas Tree in Patriotic theme for America 250 .. The youngsters are working on creating handmade decorations for the 4ft. Tree that we purchased from your company . This will be offered up for auction at a Christmas Festival in late Autumn to benefit a local museum and historical site in our community (Canandaigua Granger Homestead )
This could prove to be a very generous donation and great service project from our young CAR members including the patriotic values of historical preservation and service that CAR embodies .
By offering a quality project for a value price and adding the charm of designing handmade ornaments it increases the potential value of our donation .
Thank you . We will consider using your company in the future .
Natalie DeTraglia , senior leader Ensign Robert Wilson , Nee York Society Children of the American Revolution
D
Donna from Texas · 4 reviews · Verified · Experienced 2026-01-28 ·
Quick delivery. Tree looks good and the storage case looks pretty heavy duty. Hopefully all works well when we setup for first time this coming holiday.
M
Mary H Daisey · 2 reviews · Verified · Experienced 2026-01-17 ·
★★★★★
Easy to set up
The tree was exactly as they advertised. It was easy to set up, I liked having a remote control & choosing what color I wanted to enjoy that day.
J
John N · 1 review · Verified · Experienced 2026-01-29 ·
★★★★★
spare Bulbs— little help from Company.
I have a 20 year old artificial tree and the lights are starting to burn out. The spare bulbs in the store are of a different size.
Google led me to you. I asked for assistance helping locate the correct bulbs, providing all the specifications on the tree. I expected as a Christmas Tree store you would have some information about older trees. The response I got was, paraphrasing, we don’t have that info and I should use the pictures as a guide. So that is what I did. I held up my burned out bulb to the computer screen and tried to find a match. The seems like an opportunity for the company. Become the experts on current and past trees!! It is your business.
Reply from Treetime2026-02-20
We only provide spare bulbs for the trees we sell and manufacture, unfortunately. This is likely why you couldn't find what you're looking for. My guess is your tree was from Tree Classics, which was a store that went out of business back in 2010. I hope you have luck with your tree and repairs.
This tree, the Victorian Fir, is perfect if you like to load up with decorations. The tree is very full but with enough space in between branches for ornaments. The shape was perfect, I did not want a cone shaped one and these branches were nicely staggered, like a real tree. I’m very happy with my purchase.
The ornament is beautiful and I can use this not just for Christmas but because the tree on the ornament is decorated with hearts I can put it for Valentines day too with the rest of my Valentines decorations.
Went above & beyond to find a sold out product in their warehouse. Super nice people excellent communication in a timely manner to ensure a happy customer!
