UnlockRiver.com (www.unlockriver.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 63% of negative reviews; 101 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
M
Mihalis · 10 reviews · Experienced 2026-01-19 ·
★★★★★
Save your money. It doesn't work, and they take your money, claim it's unlocked, and then ignore you when it isn't unlocked.
Initially, it required numerous email attempts merely to receive an acknowledgment of my inquiry regarding the issue with receiving my item. The first two emails were returned undelivered, indicating that my address had been blocked. When I eventually managed to make contact through their website, their response offered no explanation. I repeatedly communicated my uncertainty about the duration of the unlocking process, as they failed to provide any updates. I also attempted twice to submit a support ticket via their automated system, but both attempts were unsuccessful; the AI chat system reported that it could not locate my order. Although my email was associated with an order, the chatbot was unable to open it at that time. These occurrences raised significant concerns, which were justified. Subsequently, I received a message notifying me of delays, accompanied by an apology and a promise that the unlock would be completed by the following Monday.
As anticipated, the following Monday arrived, and I received an email stating, "Your phone has been unlocked automatically and remotely. Simply follow the instructions within this email.” The instructions detailed how to verify the unlock by inserting a SIM card from another carrier, which I understood clearly. However, despite following these instructions precisely, the phone remained locked to the original carrier. I provided a screenshot clearly showing the phone’s locked status and inquired, "What should I do now?" Yet, my messages were disregarded repeatedly. I sent four emails in total without receiving any response.
In summary, their service is completely unreliable. I advise against spending your money with them. They fail to respond and the entire process appears to be a scam. My phone remains locked, and it is likely that yours will too. One final note: I have retained screenshots of the initial delay notification as well as the subsequent email asserting the phone was unlocked, despite the contrary reality.
After waiting 10 days i received unlock code. But it did not work, and I spent my half date for proving it by sending videos/screenshots to them for taking refund. Then technical department sent message that they actually could not unlock it. If they failed to unlock, why did they send FAKE unlock code?! Entering wrong codes can brick the device.
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David Rosales · 1 review · Experienced 2025-12-13 ·
★★★★★
Its very helpful and its easy to use…
Its very helpful and its easy to use the information that it provides is very useful and complete
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David gee · 14 reviews · Experienced 2025-12-12 ·
★★★★★
Fast and Easy
Im Selling a Galaxy S23 on Ebay and wanted to prove the phone is not blacklisted, etc. Go the report within a couple minutes of payment. If I sell any other electronics ill use this service again. Thank You
Well it was easy to navigate to the services I needed. I didn't like the answer I got back especially since I couldn't be helped with my issue..
But that was my fault buying the phone from a 3rd party.. I wouldn't recommend buying any phone from any place except the phone store.. these days blacklisted phones are being sold to dummies like me but I have unlockriver.com to thank without them I would have never known
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Ashraful Alam Zakir · 1 review · Experienced 2025-12-10 ·
★★★★★
I thought I would get my device's…
I thought I would get my device's carrier information but they didn't provide it, totally money wasted
I used this IMEI blocklist checker to verify the status of my phone, and the service worked perfectly. The process was fast, straightforward, and gave me clear results within seconds. I really liked how easy it was to enter the IMEI number and get a detailed report without any confusion.
The information provided was accurate and helped me confirm that my device was clean and not reported lost or stolen. Overall, this was a smooth and dependable service, and I would definitely recommend it to anyone who needs to check a phone’s IMEI status before buying or selling.
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Rafael Jarquin · 1 review · Experienced 2025-12-04 ·
★★★★★
Very quick and very good price
Very quick and very good price , showed me everything i needed to know. THANK YOU
This has been a pleasant online experience. I wasnt bombarded with multiple advertisements and the process was quick to the point. I had my results within 5 minutes. Thank you UNLOCKRIVER!