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Shopping & Fashion

Vector Motion

ClaimedCollecting reviews

36 reviews

4.136 reviews
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About Vector Motion

Data updated
Website
www.vectorofficial.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
21 reviews
Replies to negative
43% (3/7)
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About this business

Welcome to VECTOR MOTIONFor every adventurous soul, we create apparel that's both stylish and functional, encouraging all to engage in sports and redefine what it means to be active, no matter your skill level or background. When you choose VECTOR MOTION, you're not just gearing up for an adventure; you're embracing your own unique fashion attitude. Visit our Website Shop Our Best Seller

Written by the business, not verified by us.

Is Vector Motion legit?

Vector Motion (www.vectorofficial.com) has a 4.1 out of 5 rating on OK.one, based on 36 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 43% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

better than expected for an amazon brand.

Took a gamble on this random Amazon brand since I needed new gear but didn’t want to blow my budget. Honestly, I was expecting to return it, but the quality is surprisingly legit once you get it in hand. Material feels heavy-duty and the stitching isn't messy at all. Stayed plenty warm on the slopes last weekend. Even the zippers feel smooth, not like the cheap plastic ones you usually find. Definitely staying in my rotation.

BEWARE! Lousy support and reviews may be fake!

Looking at the Trustpilot score and reviews - there are only 56 reviews to date and majority are reviews by accounts who have posted only 1 review so far. Hmmm are those incentivised reviews? From insta ads and website, Vector designs look stylish and practical. I had a sneaky feeling that it's a Chinese brand masking itself as some kind of US/Europe brand. And true enough, when the package arrived I saw that it came direct from China in a thin plastic envelope. Poor packing - the entire plastic envelope was taped up tightly like bundle. In the process of opening it I almost cut into the fabric with the scissors because it was taped up so tight (to save on shipping I suppose as the package size/volume influences the shipping cost). Having ordered from a myriad of China suppliers, I know that this could be a dicey situation as they're often products that don't last and don't have good after sales service. When I opened the package, the items were individually packed in a translucent branded plastic bag, which is ok. The material of the clothing felt good, solid enough. However the ski jacket I ordered (size S) was way too big for me. They did state on their website that their designs are deliberately baggy, but it's still too big and I will need to downsize at least to XS. I received my package on 28th January and emailed the support team that same evening - got an auto-reply that the office is closed and re-opens on 30 Jan. 31st January I emailed again to follow up, knowing that the return window is 15 days, but still no reply. Today is 3rd February and I went onto the Vector website chat to write to them about returning the oversized ski jacket and the non-response of their support team. Vector sent a standard reply to email the support team - back to square one! There are no instructions where to return the product (I am not situated in USA) and 7 days of the return window has passed, through no fault of mine. No email response from their support team, yet I am sent automated emails to review the product that I bought. So here I am posting this review and will post the same review that they're so eager for their product on their website too.

Never received my order. Customer support M.I.A.

So I never received my order after weeks of waiting. I reached out to support numerous times and still received no answer. All I got was an email stating a UPS label was created a few days after ordering, but UPS never showed anything received from Vector and it has remained in the same tracking status for weeks. I will be disputing this charge with my credit card company at this point since Vector has been MIA about my order and refund requests. Overall, very disappointed in this brand and their poor customer service. BEWARE of ordering from Vector. You have been warned.