Highly professinal.
Highly professinal. Too long time (four days)?
VisaHQ (www.visahq.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 74% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 73% of negative reviews. Last updated 2026-08-12.
Highly professinal. Too long time (four days)?
Fast, so fast. It was a good experience Expensive. I Tought it would be no more than USD 40 each. Comprehensive. It was easy to move trough the documents
The phone connection wasn't clear which made it difficult to process.
Dear David, Thank you for your feedback. We apologize that the phone connection was not clear and made the conversation difficult. We thought you would be pleased to know that we are currently upgrading our communication systems to improve call quality and provide a smoother experience for our clients. Thank you for your patience while we implement these improvements. We truly appreciate you taking the time to share your experience. Kind regards, VisaHQ Team
Easy and straightforward way of getting a visa sorted without any stress
They asked for the double price than other agents for a visa to UAE AND a deposit of 1000$ which maybe refunded and could be used for administrational purposes. The 1000$ were not mentioned until I paid the initial amount of 187€. It's a hidden cost scam and they did not respond to my complaints. I will take legal action to reclaim my first payment for a visa. It's a dangerous scam site.
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how this situation may have felt unclear. For transparency, in cases where an applicant’s nationality is on a restricted list and the job designation is classified as high-risk, immigration sponsor authority requires a security deposit. This requirement is imposed by the relevant government authority and applies to all sponsors and agents in such cases; it is not an optional or discretionary fee set by our company. Regarding your application, once this requirement was identified, the order was fully refunded on January 29, including the initial payment. We apologize if there was any delay or miscommunication during this process and are currently reviewing the case internally to ensure clearer communication going forward. We take all concerns seriously and remain committed to transparency and compliance with official immigration regulations. Thank you for your patience.
The process was seamless and short. The associates were friendly and professional.
Very professional and step by step guide line .definitely recommend this service again and spread this service with my family and friends.thank you for your service and support
VisaHQ provided easy forms to fill out for my China Visa and then used that information to fill out exactly what the Chinese Embassy wanted. They assigned one person to my case and she was very responsive when I had questions. I just got my passport back, complete with China visa. The whole process took 2 1/2 weeks. Thank you!
Very fast process I highly recommend it to anyone.
I applied Jan.6th. I got Visa on Jan.19th. It takes too long to get. You made some error in the middle of process. It's not very good service .
Planning my 1st International trip in decades and needed a Travel Visa for China. The service provided was quick. Thank you for your fast and efficient service.
First of all, I did not realize that I could have applied for the visa directly and less expensively. Once I realized you were a private service, I expected better service. I did not get a timely response from the message window on your website, and no one answered you direct dial number, only a recorded message. You had a glitch in your software the prohibited us from completing one of the sections that asked if we had dependents. This led to several attempts to contact you. The next problem was that the photo of the passport we uploaded was not in a format that your system could accept. Therefore I kept getting an incomplete notice without knowing why. None of your staff could explain the problem. Lastly, one of the few times I did get a live person, her voice was drowned out by the sound of chickens in the background. All in all, a sub par service.
The team at VisaHQ were helpful and made the process of applying for a Chinese business visa easy and straightforward. There was a glitch with my visa because the authorities wanted extra information and documentation from me, but the team at VisaHQ handled it smoothly. I rather suspect that if I'd tried to do it myself, things would have taken a lot longer and it would have meant multiple visits to the embassy/Consulate. So the fee to VisaHQ was worth it. I've used them before and very happy to use them again
Just did Visas for for my husband and I for our upcoming trip to Sri Lanka, India and Nepal. It was very user friendly, simple and quick application, and easy to download the required documents. Received all 6 visas in two to four days. Very efficient! I only wish it did not cost that much.
Very happy with the service provided by all the staff very professional and helpful. My bahrain visa was all done without any hassle Staff keeps i n contect all the way till visa issue. Very courteous. All the best 👍
VisaHQ came highly recommended from a discriminating friend so I was expecting excellent service. She advised me to go for the premium package where someone would pick up/drop off my passport from door to door. Instead, I received a very disappointing and frustrating experience with incorrect information, questions and follow up from my side and I had to actually take my passport, go in person for the process. I'm not sure what the admin fee was for? Completion of the form? which was pulled from the system incorrectly also! I went to their site, which indicated UAE address and I kept asking to be put in contact with a locally based individual instead the person on WA had a USA number, the one emailing me initially (Ross Domingo) had UK number and the individual handling my case (Erika Piotrovica) also had UK number. When I shared my experience with my friend, she was shocked as she said her experience was 100% with the UAE team. Go figure
I felt guided all the way, directions were very clear, and I received my approved Visa within only a week! Great service!
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