Always helpful!!!
Reply from VizyPay2024-08-05
Thank you so much for your 5-star review! We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
About VizyPay
Data updated- Website
- www.vizypay.com
- Category
- Business Services
- Location
- United States · Waukee
- Status
- Unclaimed
- Last 12 months
- 7 reviews
- Replies to negative
- 33% (1/3)
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Is VizyPay legit?
VizyPay (www.vizypay.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great customer service
Great customer service Fixed my issued
Reply from VizyPay2024-08-06
Thank you for sharing your positive experience with our team! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! The VizyPay Team
This was my first time calling
This was my first time calling. The customer service rep answered my questions and helped me set up my account. She was very friendly and courteous.
Reply from VizyPay2024-08-02
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Please don't hesitate to reach out if you need further assistance or have any questions. We're happy to help! The VizyPay Team
Piper knew immediately what I should…
Piper knew immediately what I should due to fix my problem. Very pleasant and helpful.
Reply from VizyPay2024-08-05
Thank you so much for your kind words about our team! We're so glad to hear that you found our service friendly and helpful. We strive to create a positive experience for all our customers, and we're thrilled that we could do that for you! The VizyPay Team
Step by step instructions made easy …
Pipper instructed me on how to take care of the problem. She was very helpful and answered my questions.
Reply from VizyPay2024-08-02
Thank you so much for this kind review. We're so glad that your experience with Piper was so positive, and we look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
So appreciated the great customer…
So appreciated the great customer service! No wait time and customer service was quick to answer my question.
Reply from VizyPay2024-08-02
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
He was very friendly and helpful.
Reply from VizyPay2024-08-02
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
Pleasant and very helpful!!
I spoke with our local rep, who reached out to Shauna Gilchrist. She called with the information I needed and answered all my questions. Shauna was very pleasant to work with and so helpful. This is the second time I have needed to call on her. A+
Reply from VizyPay2024-08-02
Thank you so much for your 5-star review! Shauna consistently leads with a solutions-driven mentality, and your experience reflects her drive to provide exceptional support for our clients. We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Andres and the entire company is great to deal with
Andres and the guys at Vizy are great to deal with.
Reply from VizyPay2024-07-31
Thank you for sharing your positive experience with our team! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! The VizyPay Team
Credit card end of the day reports
Very good people to work with helped me out alot
Reply from VizyPay2024-08-02
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
Quick and Responsive
I only waited for my call to be answered about a minute. My question was answered immediately. Piper was very friendly and courteous.
Reply from VizyPay2024-08-02
Thank you so much for your 5-star review! We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Piper was awesome to work with and got…
Piper was awesome to work with and got things done!
Reply from VizyPay2024-07-30
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
Edgar is the BEST!
Edgar did great and I liked that he remembered talking to me when we first set up that terminal. Easy to understand and we worked the problem out pretty easily- so much that when it didn't work the net day, I was able to fix the problem of connection on my own.
Reply from VizyPay2024-07-31
Thank you so much for your 5-star review! Edgar consistently leads with a solutions-driven mentality, and your experience reflects his drive to provide exceptional support for our clients. We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Shawna is the BOMB DIGGITY! :)
My full intentions were to cancel my services when I called today, but Shawna helped me with everything that I needed and I chose not to cancel because of her. Thank you Shawna for your help today!!!!!
Reply from VizyPay2024-07-30
Thank you so much for this kind review! Shauna consistently goes above and beyond for our clients, and we are grateful to have her as part of the VizyPay team. We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Great Customer Service!
Everyone that I talked to was so very helpful in answering my questions and knew exactly what they were doing. Shauna and Shelby are the best!
Reply from VizyPay2024-07-29
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Please don't hesitate to reach out if you need further assistance or have any questions. We're happy to help! The VizyPay Team
Best customer service I’ve experienced, EVER!
Best customer service I’ve experienced, probably ever! Shelbie and a few others assisted on getting my business up and going. Making sure my clover was functioning how I needed it to, my billing was adjusted to fit my needs and overall experience with Vizypay has been thorough, thoughtful and reasonably priced! I will be telling my friends and other local businesses how happy I am as well! Thank you Vizypay!
Reply from VizyPay2024-07-29
Thank you so much for your kind words about our team! We're so glad to hear that you found our service friendly and helpful. We strive to create a positive experience for all our customers, and we're thrilled that we could do that for you! The VizyPay Team
Very well spoken and detailed
Very well spoken and detailed. Patient and very informative. Good customer service.
Reply from VizyPay2024-07-29
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
The rep was very helpful
Reply from VizyPay2024-07-26
Thank you so much for sharing your positive experience with our team! Have a wonderful day! The VizyPay Team
Megan was very personable
Megan was very personable, helpful, and got the job done!
Reply from VizyPay2024-07-26
We're thrilled to hear that you had a great experience with our team. Please don't hesitate to reach out if you need further assistance or have any questions. We're happy to help! The VizyPay Team
Clover POS went offline
i was having issues with our Clover POS system not receiving internet due to change in provider; Piper, who is a tech associate with VIZYPAY called me and stayed on the phone with me to try and figure it out; i thought the POS just wasnt accepting the new wifi, unfortunately, we couldnt get it figued out and she suggested to notify the provider, because she thought it might have been a issue from the old provider interfering with the new provider from switching, the new provider sent a tech out and got it up & running, i called VIZYPAY back the next day and spoke with Piper, to let her know everything was good to go, because she asked me to, i thanked her for her time and honest concern!!
Reply from VizyPay2024-07-26
Thank you so much for your 5-star review! Our team works hard to ensure that every business receives top-notch support, and it means a lot to us to hear that our efforts are appreciated. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help! The VizyPay Team