VizyPay (www.vizypay.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-10.
Very helpful, empathetic, quick resolution!
Thank you for sharing your positive experience with our team! We appreciate you leaving us a review and providing feedback on the quality of support you received from our support department. Have a great day, and thank you for your partnership! The VizyPay Team
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
Was able to confirm the call from Merchant Services was a scam.
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
Best Company Ever so diligent, follows up always has gone above and beyond to help us understand or correct the things we dont .
Thank you for sharing your positive experience with our team! We appreciate your business and value your feedback, as it helps our team deliver the quality of support our partners deserve. Please let us know if there is anything else we can do for you! The VizyPay Team
I experience short wait time, willingness to help solve my problems and become compliant.
Thank you so much for your kind words about our team! We're so glad to hear that you found Piper's service friendly and helpful. We strive to create a positive experience for all our customers, and we're thrilled that we could do that for you! The VizyPay Team
Megan was very patient and personable while guiding me through the issues I had, and she was prompt in calling me back when promised. She then proceeded to take care of the Rekey request and return the funds to my account.
Thank you so much for your kind words and positive review! We really appreciate you taking the time to share your experience with us. Megan consistently goes above and beyond for our clients, and we are grateful to have her as part of the VizyPay team. We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Rob handled our problem,(chargeback) and then returned it again. Very confusing. Rob gets a 5star review. The other guy Lloyd took 2 weeks to figure it out and could not. Rude and was on his cell phone while talking to us. Thank you Rob
Thank you so much for your kind words and positive review! We really appreciate you taking the time to share your experience with us. Robb consistently goes above and beyond for our clients, and we are grateful to have him as part of the VizyPay team! We're looking forward to watching your business continue to grow and share in that success. The VizyPay Team
Whenever we had a situation that needed explained, we were given their utmost attention until that situation was solved. When we suggested something that would be helpful for our reconciliation, we were given that option. Thank you for your assistance!
Thank you so much for sharing your positive experience with our team! We appreciate you leaving us a review, as it helps our team improve and serve small business owners better each day. Have a fantastic day, and thank you for your partnership! The VizyPay Team
Piper is amazing. Suffice it to say that we have struggled with service issues from the beginning. But, not with her; she resolved everything. She is our rock star.
Thank you so much for your 5-star review! Piper consistently leads with a solutions-driven mentality, and your experience reflects her drive to provide exceptional support for our clients. We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Shelby was very helpful in getting my issued resolved.
Thank you so much for your kind words about Shelbie! We're so glad to hear that you found her service friendly and helpful. We strive to create a positive experience for all our customers, and we're thrilled that we could do that for you! The VizyPay Team
Robb was very helpful; the customer service was great, and he was able to help me with my problem
Thank you so much for this kind review. We're so glad that your experience with VizyPay has been so positive, and we look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Thank you for your 5-star review! We're thrilled to hear that Piper was able to assist you. We strive to provide the best service possible and are always here to help with any questions or issues you may have. The VizyPay Team
Martien was very helpfull through the whole set up processes.
Thank you so much for your 5-star review! We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
The host responded all of my questions and concerns accurately .
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
Technical support was excellent. Staff was very patient and helped reset the processing machine to fully and quickly functioning again.
Thank you so much for your kind words about our support team! We're thrilled to hear that you found our service helpful and friendly. We're always here to help you whenever you need us, and we appreciate this 5-star review! The VizyPay Team
While I'm not pleased with the company policy, Piper was very thorough in explaining it.
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
Very helpful and efficient will getting the company statement issued. I was offered help with the compliance survey.
Thank you so much for your kind words about our support team! We're thrilled to hear that you found our service helpful and friendly. We're always here to help you whenever you need us, and we appreciate this 5-star review! The VizyPay Team
Knowledgeable technical support and quick response.
Thank you so much for your 5-star review! We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
The rep on the phone was very patient with me and found a solution that I couldn't achieve by the email support. He helped me through the whole process.
Thank you so much for this 5-star review! We're happy to hear the customer experience with VizyPay has been positive and supportive of your business. We look forward to continuing to work with you and appreciate your partnership! The VizyPay Team
Rob and the entire team were very knowledgeable, helpful and efficient. The process of signing up was simple and straight forward.
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Please don't hesitate to reach out if you need further assistance or have any questions. We're happy to help! The VizyPay Team
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