VizyPay (www.vizypay.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-10.
Very patient while helping me get my terminal up and working
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
The representative was awesome and understanding and very patient.
Thank you so much for sharing your positive experience with our team! We appreciate you leaving us a review, as it helps our team improve and serve small business owners better each day. Have a fantastic day, and thank you for your partnership! The VizyPay Team
Was fast to respond. And very helpful
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
The representative was extremely helpful !!!!
Thank you for sharing your positive experience with our team! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! The VizyPay Team
Very helpful concerning person I talked to. Helped me though it all until my machine was able to use it. Didn't leave me hanging or took her time of telling me step by step of what to do. VERY pleased thank you for having her to help me out :) :)
Thank you so much for this 5-star review! We're happy to hear the customer experience with VizyPay has been positive and supportive of your business. We look forward to continuing to work with you and appreciate your partnership! The VizyPay Team
This was my first ever time calling for tech support. My rep completely dismissed me and didn't call me back. There was a lot of confusion and the issue eventually was "resolved" but I was not impressed at all in how it was handled. I was having such a positive experience before this issue. I won't be recommending as much as I was before. It's disheartening, when you are signing up there's all these promises and assurances of how things will be handled. The reality never seems to measure up.
Thank you for your feedback. We're disappointed you didn't have the best experience with us. Our operations team works to ensure the success of our customers' businesses and we hope that moving forward we're able to handle things for you and your business in a better way. Thank you again! The VizyPay Team
good capable people that are able to help.
Thank you so much for this kind review. We're so glad that your experience with VizyPay has been so positive, and we look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Thank you for your 5-star review! We appreciate your business and value your feedback. The VizyPay Team
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
Piper did a great job walking me through the problem! She was very knowledgeable and very patient!
Thank you so much for your kind words about our support team! We're thrilled to hear that you found our service helpful and friendly. We're always here to help you whenever you need us, and we appreciate this 5-star review! The VizyPay Team
Technician was very knowledgeable, friendly and resolved the issue quickly.
Thank you so much for your 5-star review! We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Quickly got ahold of me after hours and simple instructions!
Thank you for sharing your positive experience with our team! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! The VizyPay Team
Piper is amazing and a sweet person...she was very helpful through the process...she answered all my questions...Nathan helped me with the next steps with Vizypay...We need more people like Piper and Nathan in this business world...Thank you
Thank you so much for your 5-star review! Piper consistently leads with a solutions-driven mentality, and your experience reflects her drive to provide exceptional support for our clients. We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Always helpful
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
I don't have to call them often, but when I do they are helpful, solve my problems and get me back in business.
Thank you so much for this kind review. We're so glad that your experience with VizyPay has been so positive, and we look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Piper saves the day once again! I have been using VizyPay for the past several years and whenever I get myself into trouble, Piper is there to bail me out! She consistently has a great attitude and goes above and beyond what I expect from VizyPay Customer Service. I hope VizyPay knows how great Piper is; I would be frustrated and lost without her consistent help!!!
Thank you so much for your kind words and positive review! We really appreciate you taking the time to share your experience with us. Piper consistently goes above and beyond for our clients, and we are grateful to have her as part of the VizyPay team. We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
She knew how to help me when I didn't even know. I appreciated her saving me some money!
Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you! The VizyPay Team
Problem solved quickly- I like the new rekey format
Thank you so much for this kind review. We're so glad that your experience with VizyPay has been so positive, and we look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
Thank you so much for your 5-star review! We look forward to continuing to work with your business and appreciate your partnership! The VizyPay Team
My service today was friendly, quick response time, quick resolution.
Thank you so much for sharing your positive experience with our team! We appreciate you taking the time to leave us a review and are grateful to have earned a 5-star rating from your business. Have a wonderful day, and thank you for your partnership! The VizyPay Team
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