Excellent customer service and amazing…
Excellent customer service and amazing functional water floss
waterpik.fr (www.waterpik.fr) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Excellent customer service and amazing functional water floss
I got great customer service from Waterpik. After I had a problem they gave me a full replacement. Would recommend.
Fabulous item which helps a lot with the cleaning of the teeth. I really like extra tips as they assist with the cleaning of the tips.
My old waterpik broke, I use it daily so I ordered a new one direct from the manufacturer. Excellent service, a really great price and it arrived promptly.
Very decent piece of kit. You think you’ve flossed properly in the past until you use the Waterpik
It’s pretty good and the delivery was quick
We wanted water flossers so decided on Waterpik. Great products, easy to order from their website and products easy to use and obviously good quality.
good product & very good customer service when i had an issue.
We didn't expect a replacement for our broken item! The entire team was supportive, professional, and highly efficient.
Very good supporting
Product didn't work very well. Trying to arrange a return wasn't the easiest.
Stops frequently despite resetting so returning.
The order went through extremely quickly and was delivered quickly and well packed. I have and a number of the Waterpik. products and will repeatedly buy them as they are super. thank you
All good. Deliver prompt. Machine works great
Ordered a special nozzle for my waterpik. It arrived shortly after ; many thanks.
Wonderful product and much needed. Thank you.
The telephone representative to whom I spoke was extremely helpful in assisting me in choosing the correct replacement handle for my Waterpik machine which I then purchased on-line. The handle was well-packaged and swiftly delivered.
Second purchase of the classic tabletop version of the waterpik - happy with dispatch etc. The reason I have taken off a star is because the new version is incredibly light, on the verge of flimsy. I am concerned that it will crack or stop working easily - my original one from 14 years ago was incredibly robust and reassuringly heavy. It only just died. Time will tell how this endures.
I have had a hand held waterpik for a long time and the clean feeling of that device was great! However the handheld units are bulky. Cumbersome in a way. The fixed base unit that plugs in the wall is far better. Using mostly the main pik flossing head and the pocket head, my gum health is finally coming back to normal after a while. I got covid (if that’s really a thing!) and afterwards gums became and remained inflamed. With the new device I can be super accurate, precise and achieve a better result. Not having to hold the battery, pump, reservoir etc and just a wand with a tube is far more efficient and accurate. It’s making a difference in just days. The convenience of the on off button on the wand is great. I’m now investigating the massage function that my old device did not have. The unit was on special offer so I thought time for an upgrade. The only problem is the fact I have no socket in my bathroom. So from a development point of view, a standalone base unit with wand with an INTERNAL BATTERY in said base unit would take a great product to an epic product. Thanks Waterpik!
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