waterpik.fr (www.waterpik.fr) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Great product, but shipping restrictions in Europe?
I am absolutely satisfied with the product and the availability of the spare parts for my Waterpik.
But why is it still that some companies only ship to one country in Europe. In my case France, and I had to use a friends address. We are Europe! One big united country. Please consider that!
B
Barbara · 11 reviews · Verified · Experienced 2026-07-10 ·
Does the job very well. Breaks down after a few months and just stops working but great till then.
J
John Smith · 13 reviews · Verified · Experienced 2026-07-07 ·
★★★★★
Replacement after failure
My waterpik failed and was replaced by simply filling in the form and producing my receipt
L
Lewis · 1 review · Verified · Experienced 2026-07-06 ·
★★★★★
Sent me a defective item and terrible…
Sent me a defective item and terrible customer service as I tried to resolve it
D
David · 7 reviews · Verified · Experienced 2026-07-14 ·
★★★★★
Double edge sword
Double edge sword to this. My Waterpik flosser failed to operate after 10 months. Waterpik have a two year warranty. I didn't need to send the model back, just supply some details and a proof of purchase, Within two days my new Waterpik arrived. The water flosser does a great job, use it daily and my teeth and gums feel so clean. Brushing and mouthwash finish the job.
Great service, excellent communications. Thank you for your prompt and helpful service.
S
SUSAN · 8 reviews · Verified · Experienced 2026-06-30 ·
★★★★★
Hopeless product
Hopeless product! Purchased originally from Amazon, faulty, they did replace but that also was faulty! so ordered direct from Waterpik thinking maybe Amazon had a faulty batch, not the case as that one didn’t work either!