The shuttle bus only goes at certain times and not when you arrive. We had to wait ten mins for bus.
I feel the car will be safe at the location. We were offered free coffee at the four points and a nice facility to wait for the bus. The only con is the bus leaves on its own schedule and not when we arrived and were ready for the ride. We had to wait ten mins for the bus to drive us to the airport.
Hello, Thank you for taking the time to share your feedback! We're glad to hear that you felt your car was safe at the location. We apologize for the wait you experienced before the shuttle departed. As noted on our website, the shuttle operates on a scheduled service, running every hour from 5:00 AM to midnight, rather than on demand. We understand that waiting can be inconvenient, and we're sorry for the delay. We truly appreciate your feedback and will share your comments with the parking provider as we continually work to improve the customer experience. Thank you for choosing Way, and we hope to serve you again in the future! Team Way