Walter Drake (www.wdrake.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 74% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 63% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
W
William Morgan · 2 reviews · Verified · Experienced 2024-05-08 ·
★★★★★
Never received
Reply from Walter Drake2024-05-29
Hello,
We're sorry to hear that you never received your order. We've tracked the order and show that it was marked as returned to sender due to USPS marking the order as No Such Address. Please contact us directly at your earliest convenience so that we can help you take care of this issue. We apologize for the inconvenience that this has caused.
If you have any further questions or concerns, please let us know.
Thank You,
Sarah 11542
Walter Drake Customer Service
email: [email protected]
phone: 800-858-4979
Item was received in good condition and time. It has performed as promised.
m
mary ann weems · 9 reviews · Verified · Experienced 2024-05-14 ·
★★★★★
Still haven't received my complete order!! I am mad!
Still haven't received my complete order!
Reply from Walter Drake2024-05-28
Thank you for your review. We see your order shipped in two shipments. First one was delivered on Wednesday, May 22 at 3:38 P.M. at Front Door and the second one on Monday, May 27 at 2:56 P.M. at IN/AT MAILBOX.
We apologize for this inconvenience. Please contact us if you have any other questions or concerns.
Most of The on line catalog is fairly easy to use with a couple of oops along the way.
The part about being a member with a MONTHLY charge Needs More clarity otherwise people who need to watch their cost get in trouble.
Love the prices and the turn around time.
ink was broken. cat holders didnt hold up. not happy at all this time. was very disapointed.
Reply from Walter Drake2024-05-28
Thanks for your feedback and ordering with us. I'm sorry that not all items were great. Anytime there is an issue with an item you receive we would be happy to help. Simply call or email us with details and we can work on a solution together.
I have not heard from you since I placed my order.?
Reply from Walter Drake2024-05-28
Thank you for your review. I see the order was delivered on Friday, May 17 at 11:55 A.M. with UPS. Please contact our customer service if you have not received this.
Pacing an Order with Walter Drake was an 'okay' experience. The only inconvenience I had was getting the Shipping Address correct. Because of trying to validate the Physical Address with the Shipping Address it caused much confusion. This required a call to Customer Service for correction. Please realize that because of 'porch pirating', some customers may NOT want their packages delivered to their 'Physical/Home Addresses' and prefer a PO Box delivery instead.
I have been ordering Walter Drake return address labels for at least 50 years! They are great!
R
Robert La Cob美国 · 4 reviews · Verified · Experienced 2024-05-09 ·
★★★★★
Works Wonders!
Product performed as advertised, cost reasonable, shipping fast! These paper wasp hives were so good that I purchased another set for my boat cover, a large metal car structure. So, no wasps, as my house is free of them too.
Thank you for your review. Our standard shipping is 6-9 business days for non pers items and 9-11 for pers items. We do have upgraded options for your. Please contact us if you have any other questions or concerns.
M
Mary · 11 reviews · Verified · Experienced 2024-05-14 ·
★★★★★
Credit department
I know I hv money on my preferred credit. I order something and the credit department denied thru communication in a letter. I always have to call them and that irritates me
Reply from Walter Drake2024-05-28
Thank you for your review. We apologize for this inconvenience. We will pass along this feedback. For any other questions or concerns in regards to your preferred credit please contact the credit department directly.
