10/10 workshop
Loved their summer workshop! Learnt a lot, was really interactive and everybody was wonderful. Definitely want to do it again next year
About West Music
Data updated- Website
- www.westmusic.com
- Category
- Education & Training
- Location
- United States · Coralville
- Status
- Unclaimed
- Last 12 months
- 30 reviews
- Replies to negative
- 0% (0/4)
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Is West Music legit?
West Music (www.westmusic.com) has a 4.4 out of 5 rating on OK.one, based on 35 user reviews collected here. It is listed under Education & Training and its reputation is good. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Fast and easy service!
Once I got my school account in my name, order was easy. All of my materials arrived at the end of the week. (I placed my order on a Monday morning.). I was pleasantly surprised at how quickly everything arrived.
Fast service and accurate order at a…
Fast service and accurate order at a good price
Delivered on time
Crazy fast delivery
Crazy fast delivery! Literally less that 24 hours from order placed to order delivery! The guitar is a huge hit with my tiny kiddos in my Music Therapy practice.
Great service, wide selection
Easy to navigate web page and extremely fast service - package arrived in excellent condition, well-packed and with great speed.
My order arrived so fast
My order arrived so fast, and the price was great! I had difficulty getting tax-exempt status set up for my school, but it is very common among music stores.
Items arrived safe and packaged well.
Website was easy to use
Website was easy to use, and the shipment came in a timely manner.
Great company!
Shipping was quick. They were very helpful and prompt in the tax exemption process for my state!
Great Website
Easy to find what I need and I love the weekly sales!
Very quick with my order
Very quick with my order. I liked that I was kept informed about the items that were not in stock and I received them as soon as they became available.
You had what I needed Fidel string
The website is easy to navigate
The website is easy to navigate. The instruments I have ordered have always been top notch.
Always a great experience
Always a great experience! First place I head the moment exhibits open!
Speedy service...Only should not have…
Speedy service...Only should not have been charged sales tax for school, and I was.
Reply from West Music2026-02-03
Please reach out to [email protected] to request a refund of the tax amount for this order. Thank you!
Mixed up Shipping and Billing addresses
When I was making the order, I noticed that the shipping and billing addresses were mixed up. (They were automatically added due to past purchases) I took the time to make it right so that my order would be shipped and billed correctly. However, they got mixed up again. I'm not sure what happened, but I DID get my order. It was a hassle to have to go to another address and to take the billing to correct address. Please check into your systems to see if the wording is mixed up on the prompts for the customer. I did my due diligence to ensure it was correct before submitting the order. I remember because it was frustrating to have to enter the information instead of it being correct automatically. Thank you for looking into this, and for fast delivery.
Personalized customer service
Great help choosing a keyboard for my songwriting. It wasn’t in stock and had to be special ordered, and they even reached out personally to make sure I was aware it might be three weeks (I was). Great experience with West!
Great quality
Very high quality rhythm sticks for my Music Together clients!
Fast shipping
Fast shipping, had the item I was looking for and great price. Thank you!