Whirley Pop Shop (www.whirleypopshop.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 87% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 11% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
P
P Triloba · 1 review · Experienced 2025-12-02 ·
★★★★★
Poor Customer Service
I placed an order on their website, and used two coupons that they had as part of their Black Friday sale. The following Tuesday I received an email asking me to call them about my order (what is this, the 20th century?). Upon doing so, I was told that the website wasn't supposed to allow more than one coupon to be used, and that I needed to pay more to get my order. I canceled it, and am quite irritated at the time I wasted attempting to shop with them. I wasn't offered the option to change my order, or even a coupon to use if I wanted to place a new one with fewer/different items (the sales are all over now). Terrible service, and I would recommend avoiding them.
B
Brian First · 1 review · Experienced 2025-10-04 ·
★★★★★
They lie about getting $10 off by…
They lie about getting $10 off by submitting your email. You submit your email address, which you have to consent to receiving marketing at, then after submitting that, you must ALSO enter your phone number before you get the discount. So they trick you into giving them your email with giving you anything in return. I was going to buy a replacement part from them, but because of this incredibly deceptive practice, I am going to buy a completely different brand and start over.
I have been using Whirley Pop for 20 plus years. I used to wear out the plastic gears and get a new one. I purchased metal geared, but within a few uses it pops up off the grank gear. I have to push it down when in the middle of popping. I am surprised this is occurring, I have tried customer service in the past and I was offered a discount for a new one, so this time I am just using it as is. Seems like an easy engineering correction to stop issue.
Reply from Whirley Pop Shop2025-08-08
We are so sorry you are having issues but I think we have a quick and easy fix for the issue of your gear popping up. Please give us a call at (888) 272-7778 on Monday and we will get you all fixed up.
One of my popcorn bags broke open so a bunch of the kernels escaped the box or were rattling around the bottom. My oil bottle also broke open and leaked, although thankfully it was covered in saran wrap!
I phoned concerning the condition of toppinga that I had ordered and was greeted by a very pleasant gentleman who very promptly helped me and ensured that I would receive replacements. I did within a few days. It was a real pleasure to speak with someone who was concerned about my problem.
R
R M · 1 review · Verified · Experienced 2025-05-19 ·
★★★★★
Latches
Everything was great except the lock and unlock latches are a bit difficult for me
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Steven W · 6 reviews · Verified · Experienced 2025-05-19 ·
★★★★★
Perfect kits for perfect popcorn
I have a Whirly Pop popper and I bought the kits. All in one, very easy and convenient. They never get stale and the corn comes out perfect. Maybe one or two old maids. I love this stuff.
Everything was awesome, the website was super simple. the information for my Whirly pop was wonderful! and the packaging for what I ordered was really nice.
B
Bob · 9 reviews · Verified · Experienced 2025-04-17 ·
★★★★★
Best popper ever
I just used this for the first time and I was very impressed. It is the best popper I have ever had. Practically ever kernel was popped. I think there was only one unpopped kernal. It was great!
