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Shopping & Fashion

Wiggle.cn

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241 reviews

4.1241 reviews
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About Wiggle.cn

Data updated
Website
www.wiggle.cn
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Replies to negative
88% (37/42)
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About this business

有任何疑问欢迎随时利用以下表单咨询http://www.wiggle.cn/ContactUsForm. ,客服代表会尽快回复您。周一到周五: 早8点——下午4点半(英国时间)您也可以关注Wiggle的官方微博 Wiggle China

Written by the business, not verified by us.

Is Wiggle.cn legit?

Wiggle.cn (www.wiggle.cn) has a 4.1 out of 5 rating on OK.one, based on 241 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-10-25.

What people say

good and trustworthy

I might be a bit unpleasant that I encounter a missing product in my first order in wiggle. But it is good that the problem is solved very well, though I might need to wait for some more time, I am glad that I can finally receive the missing product.

The size of the clothes is hard to choose

I bought 7 clothes includes underwears,shirts and clothes in twice. finially, I have nothing to wear due to Size M is too too small for me and Size L is too too big for me. I try to contact the cusomer services in order to exchange a suitable size. The CS is very nice, but still no able to help me due to the logistic cost is too high to exchange. That means 365 return doesn't work in China. In addition, Euro size is totally different with Chinese Size. even you can try the size in store in China, it's hard to make the choise for buying on this web. I'm sorry to say that.

Reply from Wiggle.cn2014-02-14

非常抱歉您不是非常开心。然而经过查询我们的网站尺寸,我们特别清晰的用CM作为尺寸指南,所以无论是欧版还是中版应该不受影响的。我们的客户服务指南上清晰的写出如果尺寸不合适我们无法承担运费,看到您购买了很多不同尺码的衣服,这也就说明您在购买时就决定要退其中的一些产品。而这笔费用我们是无法承担的。非常抱歉。

ABOUT MY ORDER BEFORE

I ordered on 09/01/2014. My order number:6211837209. But i don't get all product. You lost HOPE 5mm Hose Per metre black one pcs with me. I have sent mail to you. But i don't get any reply.

Reply from Wiggle.cn2014-02-07

Hi Yimin, We are very sorry to hear that you did not receive all of the items you ordered. We have sent you an email, and would like to chase this up for you. Please can you check your inbox for further information. Thank you!

Very very terrible!!!

I have not received my goods About Order 6211711824 till now!!!!!

Reply from Wiggle.cn2014-01-23

Hi Jian and thanks for bringing this matter to our attention. Please accept our apologies that you have not received your order. We would like to follow up this issue so will be in contact shortly.

Good but slow in delivery.

The quality of items is good but the package of each is not so well. Seems been opened when I first saw them. Regarding to the delivery, it's too slow even I am not spend any extra money for the fast delivery, but 15+ days is not acceptable in fact. Items that out of stock need long time to get on my hand. It's more than 20 days. And I even forgot that I ever purchased those items.

I think this is Wiggle`s shame!

Wiggle didn`t wrote my cell phone number on the package, this made my receiving be late for TWO weeks. Shame.

Reply from Wiggle.cn2014-01-13

Dear Mr. Guo, Please accept our sincere apologies for the delay. However, we are unable to include your contact numbers on the parcel due to security and privacy considerations. According to Royal Mail's privacy policy, phone numbers is considered as private information, and therefore we are not allowed to print it on the label. We are very sorry for any inconvenience this may have caused. If you have any questions, please contact us and we will do our best to assist you. Thank you!

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