有任何疑问欢迎随时利用以下表单咨询http://www.wiggle.cn/ContactUsForm. ,客服代表会尽快回复您。周一到周五: 早8点——下午4点半(英国时间)您也可以关注Wiggle的官方微博 Wiggle China
Written by the business, not verified by us.
Is Wiggle.cn legit?
Wiggle.cn (www.wiggle.cn) has a 4.1 out of 5 rating on OK.one, based on 241 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-10-25.
1. Lack of Chinese item information;
2. unavailable of tracking on free delivering pack;
3. size chart not clear / correct.
Reply from Wiggle.cn2015-03-20
We are very sorry to hear of the issues surrounding your order, and sincerely apologise for the inconvenience caused.
We would like to follow this up with you and will be in touch via email shortly.
We thank you for bringing this to our attention.
Have not received my package yet. 1 month. Bad experience.
After 1 month, I have not received my package yet. I don't even know where it is.
I'm frustrated and hesitate to have further purchase in this website.
Reply from Wiggle.cn2015-01-09
Thanks for your review.
We are sorry to keep you waiting for your order to arrive. regarding your order delivery time query one of our customer service staff has replied on 08 January 2015. If you need further assistance or you have any questions please do not hesitate to contact our customer service, they will do what they can to assist you. To contact our customer service you can either reply emails we sent you or submit a new query by using our online query form, http://www.wiggle.cn/ContactUsForm
Thank you again for your time contacting us.
one month passed, I have not received the goods, it's cheat website
it promise 12 work days to deliver the goods to me, but one month passed, no any package from wiggle, no any feedback from wiggle even I inquire several times for package information. I think this should be a cheat website
Reply from Wiggle.cn2015-01-09
Thanks for getting in touch.
12 working days is our estimated delivery time. If your order was required to go through custom procedures by your local custom delay will occur and actual delivery time will be longer than our estimate time.
We can see your delivery time query has been replied on 30/12/14, if you have not seen the email can you check if it is in the junk? One of our customer staff will contact you again and if you have any question please let them know. thanks again for your time.
My order cannot sent to me within 10 working day, and ask to me has been waiting to 25 working day after again follow up.
E-mail is not reply to me of inquiry in long time.
Reply from Wiggle.cn2015-01-09
Thanks for your review.
We are sorry about the wait. We mean to provide best quality product and service to our customers, however we hope you will understand international shipping from UK normally needs 8-12 working days. If your order was required to wait for custom procedures by your local custom delay will occur and actual delivery time will be longer than our estimate time. We apologize for the inconvenience this may cause.
We can see your query has been replied by a customer service staff within 48 hours and is waiting for your response. If you have any questions or need our assistance with your order, can I kindly advise you to contact our customer service staff and let them know. I am sure they will be more than happy to assist you. Thanks again for getting in touch with us.
I like your products, like your web page, but your delivery is too bad, the goods very difficult to, this experience is too bad
Reply from Wiggle.cn2015-01-09
Thanks for your review. I am sorry that you were not completely satisfied with your purchase with us. Due to the high demand during Chrisma-New year period delivery had taken longer time than usual. This situation has changed now and our courier will make efforts in delivering your orders at the earliest chance. We apologize for the inconvenience and we look forward to assisting you again in the future. Please do not hesitate to contact one of our Customer Service staff for questions and assistance.
I'm a wiggle fan in China. I ordered swimming and running equipents and was satisfied with the majority of them. Sometime I ran into problems such as delayed delivery, or some items missing ( Most likely the fault of courier company or the customs), wiggle's customer service team always offered a helping hand. In short, wiggle rarely lets me down.
The watch is a gift for friend and the delivery took a little bit longer than my expect. I contacted with the sales and she was very patient with all my inquiries. Fortunately, it arrived on time.