Wisecars 的马克非常棒。 他及时沟通并及时帮助我取消订单并退款,让我完全满意。 他甚至在半夜才给我回复。
我的问题是 Wisecars 本身。 当我预订时,我在整个过程中都假设报价是加元,因为没有明确说明。 只有当确认付款时才显示货币为美元。 这是非常令人惊讶和沮丧的。 Wisecars 网站对于支付货币应该更加明确。 我访问的所有其他网站都显示货币(CDN 或欧元)。
Reply from Wisecars2026-04-23Hello,
Thank you for taking the time to share your feedback.
We’re really glad to hear that Mark was able to assist you so effectively and provide a timely resolution. We’ll be sure to pass along your kind words to him.
We also appreciate you highlighting the issue with the currency display. Clear and transparent pricing is extremely important, and your feedback helps us identify where we can improve. We’ve shared your comments with our team so we can review how currency information is presented and make it more explicit throughout the booking flow.
Thank you again!
Kind regards,
Rachel from Wisecars.