Cell Phone Insurance Process
The process to obtain insurance on my cell phone was simple and straight forward. A great experience so far.
Thank you for the review and great feedback for our ease of purchasing cellphone coverage online Cynthia.
Protection for device accidents & mishaps!Electronic Device InsuranceWith Phone Insurance, Laptop Insurance, Chromebook Insurance, or iPad Insurance, you can avoid paying heavy out-of-pocket costs for repairs & replacements due to device accidents, theft & more.K-12 School Device ProtectionWith Chromebook Insurance and iPad Insurance, classroom EduTech devices provided by K-12 schools can be safeguarded from juice spills in the cafeteria, shattered screens on the school bus, and more!Worth Ave. Group understands the need to keep school-issued devices in the hands of students. K-12 school districts and parents can partner with a trusted provider of economical K-12 device insurance.Student Classroom & Take-Home Device InsuranceQuotes for K-12 School AdminsQuotes for Parents / GuardiansIndividual ProductsiPhone InsuranceCell Phone InsuranceChromebook InsuranceLaptop InsuranceiPad InsuranceTablet InsuranceCamera InsuranceiPod Insurancee-Reader InsuranceApple Watch InsuranceSmartwatch InsuranceThe Worth Ave. Group AdvantageAccidental Damage CoveredDrops, Cracked Screens, Spills & Liquid SubmersionTheft & Standard Perils ProtectionVandalism, Fire, Flood, Natural Disasters, and Power Surge by LightningUnlimited ClaimsReliable device insurance protection for every covered incidentCustomizable Device Insurance PoliciesComprehensive coverage that allows you to choose your coverage amount & low deductibleCompliant and Secured Insurance ProductsProducts are properly filed with every U.S. state, and policies are guaranteed by an A.M. Best “A” rated underwriter50+ Years Experienced InsurerWorth Ave. Group has been insuring personal property since 1971. Why Buy Device Insurance?Device Insurance Comparison ChartsFile a ClaimCustomer ServiceVisit Worthavegroup.com
Written by the business, not verified by us.Worth Ave Group (www.worthavegroup.com) has a 4.6 out of 5 rating on OK.one, based on 162 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the affordable pricing, noting that insurance policies are much cheaper than major carriers while offering completely reliable protection for their valuable electronics. People frequently highlight the remarkably straightforward online sign-up process and the exceptionally friendly, professional assistance provided by the customer support staff. However, some reviewers were not happy with the claims department, specifically mentioning frustrating claim denials and unexpected processing delays for device repairs. A few other people also felt that the burdensome paperwork requirements and communication channels during complex incidents could be significantly improved.
Auto-generated from all reviews of this business. For reference only.The process to obtain insurance on my cell phone was simple and straight forward. A great experience so far.
Thank you for the review and great feedback for our ease of purchasing cellphone coverage online Cynthia.
Loved the easy experience and quickness I got my devices covered!
Thank you for the positive feedback, and review, related to our ease of purchasing online coverage Robert.
I have been a happy clients with Worth Ave Group. They are a great insurance company
Thank you for the positive review and continued patronage.
Thank you Ed!
Quick account setup and very reasonable insurance rate.
Michael, thank you for highlighting our ease of online purchasing and affordable coverage.
I filed a claim and it was denied for filing a claim for damage when I never found a claim for damage but rather follow my claim as a theft which includes the coverage even if it's within 30 days of starting your policy so I have sent an email and have not received the response I've tried to call have not received a response and I have been without a phone for so long that I had to go purchase another phone in the interim because I cannot be without a phone
Vajeeh, the 30-day wait is for accidental damage, not theft coverage. We have forwarded your claim for additional review and follow-up by a claim supervisor. We will review call and email communications as well, but we do see claim communication back to you the same day you filed your claim. You should receive follow-up regarding your claim today.
Easy to obtain insurance. Actual usage yet is tbd though
Thank you for the positive review related to our ease of online coverage purchasing.
Great plan for the price
Thank you Dominic, for highlighting our affordable coverage.
Thank you for the positive review related to our online services George.
Thank you for the positive review.
It was very easy to purchase and the price was great!
Thank you for highlighting our ease of online purchasing and affordable pricing Wanda.
This company is misleading and fake can’t even replace my device because it has not been 30 days m. Should say so upfront and clearing not put things in fine print to mislead people.
As previously advised Ernest, this is noted online, in the policy Terms & Conditions, and in the required disclosure you must acknowledge prior to purchase, that new individual polices have a 30-day wait for accidental damage coverage. If additional clarification is needed, please contact our Claim Department.
Thank you Alejandro.
I insured one phone, yet was charged for 3 different policies and I have no idea why.
Gabriel, we are sorry to hear this. We have opened a priority ticket to review this. If duplicate policies/charges incurred, we will get that refunded right away. If you can direct email our customer service department at [email protected] with any additional information related to any error messages you received while purchasing and/or how many times you inputted your credit card information, they may our team with this review.
Easy set up, no hassle at all.
Thank you Jonathan.
Thank you for the positive review related to our customer service Renee.
Wow, what a difference than emailing and trying to log into other sites. I even called to ask about no manufacturer's warranty and learned something new. Thank you for being a better service to consumers.
Thank you for the review and great feedback for our online options and live customer service Vincent.
Thank you, Sim, for the positive review of our ease of online purchasing.
The ease enrolling and registration was great . Would recommend your service
Thank you for the review and recommendation William.
Thank you for the positive review highlighting our Customer Service John.
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