Don't buy from this company
Don't buy from this company, they don't send the orders.
About Xhorse
Data updated- Website
- www.xhorsetool.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 0% (0/20)
Do you own Xhorse? Claim this profile for free and start replying to reviews.
About this business
If you are looking for the place to talk about the original Xhorse VVDI locksmith tools ie.VVDI pro, vvdi 2, VVDI MB BGA tool, Condor cutting machine, then you are right here, this page aims to share what I know about Xhorse VVDI news, update, steps, i...
Written by the business, not verified by us.Is Xhorse legit?
Xhorse (www.xhorsetool.com) has a 3.3 out of 5 rating on OK.one, based on 47 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 38% give 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
great customer service
Perfect shop!
Perfect shop! Wery nice comunication! I like it perfectly! All product very high quality! Perfect company! Love it!!!
The best seller
The best seller , very fast and honest and communication very good Recommend 100%
The worst customer service
The worst customer service, soo dodgy. Once you pay and buy from them, your money is gone! Terrible customer service full , stay away
its best seller advise
fast shipping
fast shipping good remotes and key tool plus
Keytool plus
Key tool plus is amazing . Really easy to handle . Service of xhorsetool.com is also perfect . I will only order from there. Thank you Sugar!
Very helpfull
very very good servise
very very good servise And very fast seevices
really kind
really kind very very good servise
Good service and fast shipping
transaction carried out perfectly
transaction carried out perfectly. I heartily recommend !!!
Sugar is the best emloyer ever!Always…
Sugar is the best emloyer ever!Always attent and 100% trusted!!We work together more then 7 years and shi is the best seller who i know!
Thanks
Thanks. Fast delivery. Works perfectly!
Not perfect, but really good service.
After seeing the bad review I was concerned. But when they supply the product I wanted at less than other suppliers I decided to order from Xhorse. I put the order om Monday and it quickly let me know that it was marked as payment received. I heard nothing at all on Tuesday so used their messaging service on Wednesday morning. The response was within a minute stating that the item was in UK stock and had already been dispatched. They then provided me the Royal Mail tracking number, and the device was delivered on Wednesday Morning. It works great. Yes the first start-up involves about 50 different updates, but actually reassuring that they are improving the system. Yes the online update/ tracking needs work, but a fast response to questions on the chat service makes up for it. Thank you.
My story is identical to others
Item finally showed up in DHL shipping. Although item not shipped out in 48hr due to COVID. Don't worry when it shows in DHL tracking as Shipping information received but not shipped. It will eventually update. Once item showed up in tracking it came quick from China to Canada. They also were vary fair with customs value. Thanks Sugar!.
DO NOT BUY FROM THESE COMPANY
All the bad reviews you have read are true, Once they get your money they couldn't care less, before ordering - Yes, everything in stock - no problems, 5-6 days to you, answer questions etc After ordering (and payment) - nothing, take days for a response, never answer the question you ask, send tracking details for other people as if its yours, etc, etc I am still waiting for my goods to even leave and it has been 18 days, have had to involve paypal to get answers...Sugar is the name the person who you deal with...DO NOT BUY FROM THIS COMPANY
DO NOT ORDER FROM THIS WEBSITE
DO NOT ORDER FROM THIS WEBSITE. THEY ARE SCAMMERS. I got the scanner and it would not work. They took 24 hours to respond and the messages were always something else nothing that anwsered my questions. I could not resolve the issue called my bank and did a charge back. You would think they would take this scanner back already but still they are avoiding my messages or questions how to return it to them. Stay away.
The worst company which I deal with
The worst company which I deal with. They dont have items in stock, holding money for month, doesn't respond to email. Maybe their tools are good, but the way of customer service, and service doesn't show that at all. I don't wanna think how people need to struggle with guarantee etc. Keep as far as you can from them. I paid for my item 12.01.2020 to day we have 28.02.2020, no item no money no single answer for my questions .... thanks paid through paypal so my money are safe.
xhorseshop.eu
XhorseVVDI
Xhorseshop
AKIRA
VVDIshop.com
UOBD2
Alibaba.com