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Money & Insurance

Xoom, A PayPal Service

282 reviews

4.7282 reviews
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About Xoom, A PayPal Service

Data updated
Website
www.xoom.com
Category
Money & Insurance
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
282 reviews
Replies to negative
14% (2/14)
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Is Xoom, A PayPal Service legit?

Xoom, A PayPal Service (www.xoom.com) has a 4.7 out of 5 rating on OK.one, based on 282 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 14% of negative reviews. Last updated 2026-08-10.

What people say

j
juana chavez · 1 review · Verified · Experienced 2026-08-06 ·

I like your service for fast

Reply from Xoom, A PayPal Service2026-08-06

Thanks for the feedback and for choosing Xoom—we’re proud to be part of how you send money. Delivering a service you can count on is what motivates us every day.

I
IRINA · 7 reviews · Verified · Experienced 2026-08-06 ·

Awesome app

L
Linda Fraser · 4 reviews · Verified · Experienced 2026-08-06 ·

I sent payment this morning and the…

I sent payment this morning and the website says that James should receive the money this evening. That is good as it normally takes a long time to send money to South Africa. Thank you very much. The sooner he gets the money the better it is.

S
S. Steven Smith · 4 reviews · Verified · Experienced 2026-08-06 ·

Xoom is a great way to send funds to…

Xoom is a great way to send funds to our family abroad.

M
May Calubaquib · 3 reviews · Verified · Experienced 2026-08-05 ·

Money was delivered immediately

D
D a catley · 1 review · Verified · Experienced 2026-08-06 ·

Very helpfull

C
Carlos B. · 2 reviews · Verified · Experienced 2026-08-06 ·

Easy access

Easy access, the site is easy to navigate, my activity is condensed and I can use the send again option to send money to my mother.

D
DEEPAK BUDHADEV · 6 reviews · Verified · Experienced 2026-08-06 ·

Excellent Service

Z
Zia Ahmed · 3 reviews · Verified · Experienced 2026-08-02 ·

Account is deactivated without any…

Account is deactivated without any notice. Customer service cannot tell what happened. Xoom customer service is saying that Om account was deactivated by PayPal. PayPal customer service says that don’t have access to Xoom account and I should contact Xoom. I even did three way call with both Xoom and PayPal customer service online. Still they cannot tell what’s going on. Both companies don’t have any clue. I haven’t seen such a horrible customer service. End up spending 2 hours without any resolution. They end up suggesting to make new account. I made new account and initiated transaction. The transaction got cancelled. I called Xoom and they told me that the transaction was cancelled by PayPal. PayPal told me that they have no access to the transaction how can they cancel it. They two company systems are such a mess. No body seems to know how they are linked. No one in both companies have clue. Will use other services to send money to India.

H
Henry · 2 reviews · Verified · Experienced 2026-08-06 ·

Quick transfer of funds.

R
Roy · 5 reviews · Verified · Experienced 2026-08-06 ·

My experience is always good in here I…

My experience is always good in here I got exactly what I need. Thank's

M
MARINA GONZALEZ · 2 reviews · Verified · Experienced 2026-08-06 ·

Great service

J
Josefina Contreras · 3 reviews · Verified · Experienced 2026-08-06 ·

Very fast

Very fast, thanks.

I
Ihor Pavuliak · 2 reviews · Verified · Experienced 2026-08-06 ·

It was really good

It was really good. Many thanks.

H
Herman Bekker · 1 review · Verified · Experienced 2026-08-06 ·

Very satisfied with the service

G
Guatemex Housekeeping Service · 5 reviews · Verified · Experienced 2026-08-06 ·

Transfer is fast and safe

J
Jose Hernandez · 3 reviews · Verified · Experienced 2026-08-06 ·

Every transaction was done without any problem

Every transaction was done without any problem plus XOOM be part of PAYPAL I don't have to do nothing just schedule the transaction and I have the confirmation and not issues at all.

A
Angel Elias · 5 reviews · Verified · Experienced 2026-08-06 ·

I was very please being served in such…

I was very please being served in such a quick manner doing the transaction. Thanks for your services.

J
Jorge Parra · 5 reviews · Verified · Experienced 2026-08-06 ·

the fast transfer

overall transfer was quickly

Reply from Xoom, A PayPal Service2026-08-06

Thanks for the feedback and for choosing Xoom—we’re proud to be part of how you send money. Delivering a service you can count on is what motivates us every day.

L
Laura Sanchez · 4 reviews · Verified · Experienced 2026-08-06 ·

To save a life

It was a little hard but the person receiving the money walked me through it.

Reply from Xoom, A PayPal Service2026-08-06

Thanks for the feedback and for choosing Xoom—we’re proud to be part of how you send money. Delivering a service you can count on is what motivates us every day.