Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price. We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service. So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.Any difficulty in contacting our customer service, please send us your order number and request via [email protected]. We will review the whole case and quickly resolve your problem. We are here to help you.
www.yoins.com (www.yoins.com) has a 3.1 out of 5 rating on OK.one, based on 813 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews. Last updated 2026-10-24.
What are two outfits just to within too much when I’m came actually I ordered 31 came to other ones never showed up so I’m going to call my bank because this is a scam they make me mad. They took me off the email so I can I email them back so I will not do nothing with China ever again but I will be back to get my money.
This is definitely a scam!!! They did not send me what I ordered! And when I informed them that they sent me something completely different from what I ordered, sending me what I had actually ordered was not one of the rectifying options they offered. Not to mention, what they sent me was absolute trash!! This is a scam! I will chalk this up as a financial loss and will be reporting them to BBB!
Shoes are not "genuine" leather - pleather, vinyl, but not leather. Very cheap and low quality. Not worth the effort to return them. Chances are they'll keep the returned shoes and my money.
Went okay, first time I've ordered on here, so I dont know what to expect exactly. I will update later when I eventually get the clothes
Not gonna lie I almost always ignore ads on Facebook and Instagram but they had these robes that looked like something you'd see in an anime or starwars and I just had to buy them. They fit quite well and the feel is great. Might have to use these in a cosplay and possibly during skit in the future. Everything came out perfectly and I hope this company comes out with more renditions of these products.
Not gonna lie I almost always ignore ads on Facebook and Instagram but they had these robes that looked like something you'd see in an anime or starwars and I just had to buy them. They fit quite well and the feel is great. Might have to use these in a cosplay and possibly during skit in the future. Everything came out perfectly and I hope this company comes out with more renditions of these products.
After buying different times they canceled an order, stole 130 euro, never answered to my emails and finally, after 3 months, they erased my account. Just unbelievable, really a scam
I ordered seven items from Yoins two are absolutely perfect the other five I sent back as four did not fit and one was ripped they offered me a refund of £9.45 And then said you can keep the rest free of charge do not order from these people their communication is terrible avoid at all costs If you send four back and one that is damaged how is it acceptable to have a refund of £9.45 and keep the rest free of charge they don’t fit I want my full refund please people are very dodgy
Everything fit as per size charts. Loved the maxi with pockets.
I bought some trousers which were meant to be high waisted with a 32 inch waist. They were ill fitting for sure, but also they were badly tailored from cheap fabric- nothing like the model in the photo. They offered a 10-15% refund, or for me to return at my own expense to China. My advice is don’t buy from yoins.
Dear customer, Thank you for placing an order with Yoins. We're really sorry about the order issues you experienced. If you have any questions, please do not hesitate to contact us at [email protected] Best regards,
Everything I get from Yoins, be so great! I love this store!
Dear customer, Thank you for your review. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future. If you have any questions or need more information, please feel free to contact us. Have a nice day! Customer Service Team
How do I get the colour I order ivbought and sent the same dress back twice iask for colour 0 2 and I get 01 how do I get what I want
Dear customer, Thank you for placing an order with Yoins. We're really sorry about the order issues you experienced. If you have any questions, please do not hesitate to contact us at [email protected] Best regards,
Order came timely! Love the styles which look exactly like the sample pictures. So happy and will purchase again in the future.
Dear Diana Tsang, We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day! Best regards, Yoins Team
love it!!! clothe fits beautifully
Dear Jenny, We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day! Best regards, Yoins Team
I've personally had a great experience purchasing from this site&company The customer support is also great and it helps you with all the issues you may have, you just have to email them. Due to COVID 19 thingy I believe it takes a while for the delivery to arrive, but it's nothing compared to other sites/companies. Overall I had a great experience purchasing from this site. Also the quality of the items (I got 3 cargopants and some T-shirts from them) is good for it's price.
Dear customer, We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day! Best regards, Yoins Team
Because I'm supposed to wear that outfit to a very important meeting and I could get them later
Dear Brooklyn Lockridge, We are sorry to hear that you still have not received the order yet. In order to solve your problem, you can contact us at [email protected]. Best regards, Yoins team
Superb quality, fast despatch and brilliant value for money. Thank you my coat is the envy of the office
Dear Deborah Kenney, We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day! Best regards, Yoins Team
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