XYON Health

Hi Peter, You can read more about these drugs in our educational resources: https://xyonhealth.com/blogs/library/what-is-breezula%C2%AE-clascoterone https://xyonhealth.com/blogs/library/pp405-for-hair-loss While these drugs are still in trial phases and not available yet it's best to address your hair loss with what is available such as finasteride or dutasteride.

Thank you for your feedback. After reviewing your account, we found that your prescription required renewal before the pharmacy could fulfill your order. Our records show that email updates regarding the renewal requirement were sent to your email throughout May, and once the renewal was completed, your order shipped the same day. We are sorry for the frustration this experience caused and appreciate you taking the time to share your feedback. We understand that delays can be frustrating, and we value your comments. We will share your feedback with the appropriate teams as we continue working to improve our communication and overall patient experience.

Hi, We don't perform hair transplants, have a 75 dollar oil nor any order from you, and the participation in the survey had requirements you didn't complete. If you had a hair transplant performed, that would be at a separate clinic. We're sorry your email was retained on our list, these reviews are for actual customers who used our products and you have been removed from our database.

Hi Stanley, We’re sorry to hear you’ve been disappointed with your experience. Please note that results can vary depending on the extent of hair loss. Clinical studies for finasteride typically show improvement after around 6 months of consistent use. It’s also important to note that slowing or stopping further hair loss can be a sign that the medication is working. We reviewed your account and can confirm you enrolled in a subscription plan in February that authorizes a refill every 90 days, as outlined in the Terms & Conditions you accepted at sign-up. We can also see that this information was previously explained by one of our support agents. We appreciate your feedback and understand how frustrating this experience may feel. If you have any additional questions, our support team would be happy to continue assisting you.

Thanks, Kimberly!

Hi Ashrith, We apologize for the packaging issue. Our 1 month option is a recent adoption and the fulfillment was brand new for us when you ordered. Please be assured we take this very seriously and are working to prevent it from happening again. If you require anything at all please reach out to us at [email protected].

Thanks so much for the 5-star review! We’re glad to hear you’re already seeing results, even with some inconsistency. Staying consistent can make a big difference over time, so we’re excited for you to keep going and please continue tracking your progress.

Thank you for the 5-star review! We’re glad to hear you had a straightforward experience and that XYON Dutasteride has been a better fit for you. It’s great to know you’re seeing stronger results without side effects. We appreciate you sharing your experience.

Thank you for the 5-star review! We’re thrilled to hear XYON Finasteride has helped you maintain your hair and support regrowth. We’re glad it’s been such a strong fit for your routine and appreciate you sharing your results.

Hi Roberto, We’re very sorry to hear about your experience and understand how concerning this must have been. Your safety is our top priority, and discontinuing treatment and seeking medical advice was the right step, as recommended by the XYON Experience Team. We’d also like to clarify that we offer one-time purchase options, including a one-month supply, in addition to longer plans. This option is available during the consultation flow. Our medical team can support with potential adjustments to your prescription. As prescription medications are compounded specifically for each patient, they cannot be returned, which is standard across telehealth providers. If you continue to experience any side effects, please reach out to your assigned physician through your consultation portal.

We’re sorry to hear we did not meet your expectations, Naveed. You have ordered from us several times so which order did you not like? Your most recent order on January 15 2026? April 1 2025 which was refunded? Your first consultation was in September 2024. Which one of the several orders warranted this 1 star? We're eager to assist you with your hair loss, but we're not sure what the issue is.

Thanks Eamon! We're always happy when we get great feedback about the results of using XYON to address hair loss. Feel free to reach out if you ever need anything!

Thanks Dakota! We appreciate the 5 star review and that the both of you are enjoying our products.

Thanks Colin, We appreciate the review and are very happy we helped you keep your hair!

Hi Todd, Thank you for being a loyal XYON customer for over two years! We're thrilled to hear about the positive results you've seen on your hair care journey. Generally speaking, most hair care solutions are designed to support existing hair and help maintain what you have, rather than reviving follicles that have already become completely dormant. Because everyone's situation is unique, results can vary from person to person—but we are incredibly glad that our approach has been such a great fit for you. Our patented gel delivery system was engineered for precise, targeted application. While this advanced technology does make our products more of an investment compared to traditional sprays or foams, it's fantastic to hear that it's been the ideal choice for your routine. Thanks again for choosing XYON!