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Yampu Tours

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101 reviews

4.9101 reviews
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About Yampu Tours

Data updated
Website
yampu.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
100% (1/1)
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About this business

With 27 years of expertise, a 5-star Trustpilot rating, and 10 World Travel Awards, Yampu Tours is the trusted choice for seamless, personalized travel. We craft private, luxury experiences across 90+ countries on seven continents, ensuring every journey is tailored to your style. Our clients' testimonials speak to our commitment to excellence—see why discerning travelers choose Yampu for immersive, one-of-a-kind adventures.

Written by the business, not verified by us.

Is Yampu Tours legit?

Yampu Tours (yampu.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-09-07.

What people say

A special trip.

Our specialist Karolina worked very hard building the perfect trip for our travel group to Vietnam, Cambodia and Thailand. We had our list of places and sights to see and she added her ideas and we had a great 31 day vacation. We had our own private driver's and guides throughout our trip. For a truly customized trip I suggest an expert. Thank you Karoina.

Our agent Stephanie was the best!!

Our agent Stephanie was the best!!! We were going to several countries in Africa and she made sure our trip was safe, comfortable and loaded with lots of fun. We had trusted tour companies and interesting guides. We always felt we were in good hands. Once one of our connecting flights was late and she already knew it and took care of the issue and us! We have used Stephanie twice now. Once in South America and once in Africa. Our trips were fun and so memorable. Thanks Stephanie.

Knowledgeable and Responsive

Yampu was recommended to me by a friend a couple of years ago and I have been enormously satisfied with the two trips that they planned for me over the past two years. The first was a two week trip to Argentina and Chile, with the highlight being the four days we spent in Patagonia. All of our hotels were terrific and our guides excellent. This January, they planned an 8 day trip to both the wine country and the Atacama Desert for two of us . Again, everything worked beautifully, from our transfers, hotels, etc.

Reliant with excellent guides but there are some areas for further improvement.

Yampu scores high on the level of care and accountability to customers. Everything from airport and point to point transfers, quality of hotels and guides to emergency access was done really well. Overall the service provided was reliable, assuring and value for money. I also appreciate Karolina for being so responsive as always be it a mail to help us streamline payment proceedings to matters involving lost and found queries mid-way during my trip! However, there is some room for improvement. These include the following- 1. Some domestic flight sectors within Argentina did not have any kind of inflight service (meals and drinks) provided. Coming from Asia (where short sectors are given light refreshments), we were shocked by this and went hungry on the plane. This must be briefed to passengers. We could have bought some food on-board if we knew. 2. The hike to Fitz Roy require extensive preparation in terms of clothing and layering. We were inadequately prepared. While the guide was thoroughly professional and caring throughout the trip, she should be empowered to do a thorough check on travelers first and to please feel free to make immediate recommendations on site. There were many shops in El Chaltern which provide rental of hiking equipment and clothes and even shoes. We could have been given advice to gear up further on site. That would have made a huge difference to our hiking experience. This aspect (checks and provision of on-site advice and intervention for travelers in addition to type of hiking terrain and rapid changes to weather- 4 seasons in one day!) could be better addressed and explained in itinerary to better prepare travelers. 3. The coach transfer from El Calafate airport to El Chaltern and back was not consistent in terms of comfort and standards. We were squeezed into a small van with many travelers for the first (and the distance was really long) while the return trip to airport had a huge and luxurious bus that took us back to airport. We would appreciate some explanation on that. Nonetheless, the above does not diminish the wonderful communication we had with the head office as well as other touring experiences provided by the company. I would still recommend Yampu to my friends and will not hesitate to engage their services again.

We had an amazing three weeks without a…

We had an amazing three weeks without a glitch. Every transfer took place on time. Our activities were conducted by knowledgeable and pleasant guides. That proved true for the entire 21 days. The is the second time that I have traveled in South America under the wing of Karolina Guilcapi. She was always accurate, price conscious, and patient with our alterations. Since returning from Patagonia, I and my travel companions have recommended Yampu and Karolina multiple time. Put yourself in her hands and travel worry free!

Tokyo to Kyoto

Our trip from Tokyo, Fuji, Takayama and Kyoto was fabulous. Guides were terrific, itinerary was well balanced but packed with things of interest, and the hotels were uniformly very high quality. I feel that we were closely taken care of from start to finish, from transportation to knowledgeable guides, without having to worry about any details. This level of care, and the thought that went into our itinerary, insured a magnificent trip from start to finish. I highly recommend Yampu Tours.

Awesome Trip

The itinerary to South Africa was super and the arrangement was trouble free. Everything happened on time. The stay in the Safaris was awesome. Thanks to Karolina Guilcapi who made our trip so pleasant.

Reply from Yampu Tours2019-11-26

Thanks, Winnie! Karolina and all of our Travel Experts take so much pride in their craft and will always make sure your voyages go beyond expectations. We look forward to planning your next adventure with you!

EASTER ISLAND MADE EASY!

Our recent trip to remote Easter Island was the third vacation we've organized though Karolina Guilcapi of Yampu. The island comprises only 63 square miles, so you might think it would be easy to do things on your own, but there's much to see, and accommodation alternatives, that should be left to experts who have been there. What's great about Yampu is that they customize your trip based on your interests, schedule and budget. We had no idea what island excursions to schedule, so all those decisions were left up to Karolina who, as always, did a great job setting up the four day itinerary, selecting a hotel, and retaining a guide. Everything from the flights to and from Santiago (arranged by Yampu) went smoothly as planned, with their people always on time to meet us and take us on our next daily adventure. We even had a minor incident with being overcharged at a local market that our guide promptly corrected. If you prefer travel outside of group tours, but like my wife and I are inclined to depend on people "in the know" for advice, recommendations and reservations, we don't think you can do any better than Yampu. They are indeed a five star operation!

Reply from Yampu Tours2019-11-26

Ned, Thank you so much for all of the kind words! Karolina and the rest of the team are so happy to see that you have enjoyed another trip with Yampu. What sets us apart is how knowledgeable our experts are of the regions. Having inspected all properties personally and have experienced the destinations first hand, we can certainly call ourselves travel experts with pride and certainty! We also only work with locals who know the ins and outs of their region like no other. We look forward to assisting you on your fourth journey with us!

Karolina was very good and receptive to…

Karolina was very good and receptive to all tour directions. I recommend Yampu.

Reply from Yampu Tours2019-11-26

John, We are happy you enjoyed your adventures through South Africa, Botswana, Zimbabwe, and Zambia! Karolina and the rest of the team look forward to planning your next experience.

Responsive and helpful

Karolina was super responsive and helpful as usual in arranging and coordinating the itinerary - I enjoyed the whole trip thoroughly!

Reply from Yampu Tours2019-11-26

Thank you for your review, Daniel! Karolina was very excited to help you plan another trip and looks forward to helping plan your next dream voyage.

We were extremely well cared for on our…

We were extremely well cared for on our recent trip to South America. Our custom trip included private guides and drivers and we were never disappointed. I would highly recommend Yampu. Special thanks to Karolina for all her attention to our every want and desire.

Reply from Yampu Tours2019-11-26

We are so happy you enjoyed your trip through Peru, Chile, and Argentina! As South America experts, we take pride in making dream trips go as smoothly as possible by utilizing our knowledge and experience traveling the region! We look forward to helping you with your next trip!

Great experiences

Great experiences, with Yampu tours the staff are very professional and helpful and they provide timely services and try to find solutions and alternatives I really enjoyed my trip with them

Reply from Yampu Tours2019-11-26

Dear Wafa, Thank you so much for your kind review! Stephanie and the team enjoyed showing you our Peru and even the USA. We look forward to planning your next trip with you!

Manchu Picchu and the Inca trail

I cannot say enough good things about our experience with Yampu travel. We hiked the Inca trail to the Sun Gate and Manchu Picchu with Roger as our guide. He was with us for 5 days, gradually increasing our hiking time to acclimate us to the altitude and getting us ready for the trail. We then traveled to Lake Titicca with Jose as our guide. That was also fabulous. I would highly recommend Yampu for first class travel.

Reply from Yampu Tours2019-11-26

Thank you so much, John! We are glad you enjoyed your truly experiential trip through Peru! We look forward to helping plan your next bucket list adventure!

Excellent service and coordination

Excellent service and coordination. Excellent choice of hotels and local guides

Reply from Yampu Tours2019-11-26

Thank you, Yoram! Our travel experts have personally inspected all of our accommodations to make sure everything is up to Yampu standards. we look forward to traveling with you again soon!

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