Yoogi's Closet (yoogiscloset.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
Excellent experience every time! From the large inventory, pricing , accurate condition rating's, thoughtful packaging and customer service.
Hello Shari, Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come. Best Wishes, Client Services, Yoogi’s Closet
Good afternoon My experience was fine The only thing I didn't realize I had to Pay for shipping !! I wasn't aware of it but it's ok
Hello Rosemarie, Thank you for your 4-Star review! As of May 2024, we have begun charging for the use of our prepaid and insured label. Should you wish to cover your own returning shipping, we would not charge this fee. Sincerely, Client Services, Yoogi’s Closet
yoogis closet i was very pleased with the selection of designer pieces they have. they are trustworthy and great costumer service care .
Hello Alexis, Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come. Best Wishes, Client Services, Yoogi’s Closet
Beautiful Tiffany necklace - great find as it’s now discontinued. I always trust Yoogis!
Hello, Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come. Best Wishes, Client Services, Yoogi’s Closet
LV Item was better than described and arrived so quick. I will be shopping again
Hello Kelly, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new LV! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
It was very seamless My bag was exactly as shown. Shipping was pretty standard.
Hello Tonisha, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
I was able to ask questions for additional information and received a quick and detailed response.
Hello Kathleen, Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us and are pleased with our service. We hope to continue to serve as your favorite shop for pre-loved luxury goods. Best Wishes, Client Services, Yoogi’s Closet
I always have an amazing experience with yoogi’s closet
Hello Corretta, Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come. Best Wishes, Client Services, Yoogi’s Closet
I’ve been shopping on and off from Yoogis closet but noticed the customer service has declined and the description of items is inconsistent. I purchased an hermes bag listed as “gently used” but didn’t realize the strap showed discoloration and the corners showed rubbing and exposure from use. I asked to cancel the order immediately after I purchased it when I realized the true condition of the bag. They honored this request. In this order, I used a unique promo code that cannot be reused (even if the order is cancelled). I asked kindly if a new code could be generated and my request was ignored. I wrote a follow-up email and no response. Ironically the promo code was a “we miss you” discount to draw me back in since I haven’t been shopping at Yoogis this past year. I recently got a moncler jacket and much to my surprise the zipper was broken. I took pictures of the noticeable damage and customer service response was that they would need to inspect for themselves. No apology for the inconvenience. I understand mistakes happen and I’ve noticed that whenever I bring up an issue, they respond defensively. It’s very off-putting. Their prices are good but I stepped away from purchasing from Yoogis for the reasons I mentioned above. I’m sure Yoogis closet gets enough business so one dissatisfied customer doesn’t mean much. I’ve been supporting different consignment sites who value me as a client. I’ve referred my friends to these sites as well.
Hi Pauline, Thank you for your feedback. We tested the zipper and it worked fine. In any case, we waived the return fee for you. If you have any questions or concerns regarding our products, our client services team would be happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at [email protected], or by live chat. Sincerely, Client Services, Yoogi's Closet
I only buy from Yoogi’s, the only place I trust and very fair on pricing, No surprises!
Hello Sylvia, Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come. Best Wishes, Client Services, Yoogi’s Closet
Good shopping experience, received item in great condition. Timely shipping.
Hello Courtney, Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods. Best Wishes, Client Services, Yoogi’s Closet
Just as described and super cute. Very fast shipping to Canada! Thanks so much!
Hello Merf77, Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods. Best Wishes, Client Services, Yoogi’s Closet
Trusting, great inventory & prices.
Hello Anne, Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods. Best Wishes, Client Services, Yoogi’s Closet
Love my LV Cabas Piano. This bag has been on my wishlist for many years after I sold mine in a frenzy of decluttering. Happy to add one in great condition and price back to my collection! Pleased with my Yoogi's experience as always!
Hello AM Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new LV Cabas Piano! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Always easy ordering and prompt delivery. Items in the expected condition. I enjoy ordering from YOOGI’S.
Hello Frances, Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods. Best Wishes, Client Services, Yoogi’s Closet
Love that all designer bags are certified authentic! All of mine have been in excellent shape. Love doing business with Yoogis’s Closet.
Hello Leona, Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods. Best Wishes, Client Services, Yoogi’s Closet
Exactly what I was looking for - reasonable price, arrived quickly. Very pleased
Hello Stefanie, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
I’m honestly really impressed as a first time customer. I had intentions to purchase a bag for my birthday and I reached out to customer service in regards to their RFID chip authentication process. They explained to me thoroughly so I felt more comfortable making my purchase. I got the bag and it’s in BEAUTIFUL condition, better than I thought. The price was incredibly fair compared to other competitors and I can appreciate that Yoogi’s is clearly very picky about what bags they take into their inventory. I will be buying more bags from Yoogi’s FOR SURE. Shipping was a little anxiety inducing, but I think packages shipping via UPS from the west coast to the east coast just take longer in general. Thank you so much Yoogi’s!
Hi Karen, Wow! Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Hello Emelia, Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods. Best Wishes, Client Services, Yoogi’s Closet
Love the quality
Hello Toya, Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods. Best Wishes, Client Services, Yoogi’s Closet
100 reviews matching