Yoycol is an innovative Print On Demand (POD) service provider with the fulfillment center located in China, dedicated to discovering novel and creative products made for customization. Yoycol doesn't come with any monthly or upfront fee, or minimum order requirement.Ecommerce integrations with Shopify, WooCommerce, Etsy and Big commerce(coming soon).
Written by the business, not verified by us.
Is Yoycol legit?
Yoycol (yoycol.com) has a 4.2 out of 5 rating on OK.one, based on 276 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly support team, noting that responses are always exceptionally fast, professional, and reliable when handling various order questions. People also truly appreciate the massive product selection and the consistently great overall quality of the items available in the expansive catalog.
However, some customers also noted frustrating issues with poor print quality, inaccurate mockups, and unexpected sizing discrepancies on certain custom garments. Reviewers mentioned that resolving these specific product problems can sometimes take weeks of tedious back and forth communication with the support agents.
Auto-generated from all reviews of this business. For reference only.
Not happy! They didn't give any warning or make it clear at all to see when their Chinese New Year started. That's kind of IMPORTANT as I am placing a bunch of orders and I get one pop up the day before they go on vacation.
They left a whole bunch of orders halfway done, I've got a ton of pissed off customers wanting their items for a concert. Obviously had I known, I would have prepared my shop for it! I am not living in China, I just don't automatically know when their New Year starts!
This fiasco has cost me so much money, time and customers! It nearly wrecked my business. And, I am going to have to spend a further fortune paying to get stuff sent Express because I doubt Yoycol is going to foot the bill or be of any help with it.
And they need to stop using these cheap shady independent shipping companies. This one called Fortune Teller has lost two of the parcels. I'm not sure if they are even really lost. I think that is a Chine se company with a US address and the items are still in China which is an absolute scam!
I spend a lot of money every month with this company and I'm extremely upset over this whole thing. MAKE YOUR HOLIDAY CLEAR!!!!! I think I am going to be switch to another Print on Demand company, especially if they take their merry time getting these parcels that have been waiting sent off Express! That needs to be done immediately!!!
Reply from Yoycol2024-02-19
Greetings from the Yoycol support team,
Thank you for your feedback. I'm sorry to hear that you didn't have the best experience with us. Hello, please contact us and provide your order information. We will contact you as soon as possible to synchronize the order progress. At the same time, we hope to know more about what happened and hope to improve your experience. We would be grateful if you could contact us directly at [email protected].
Thank you!
Found this place and wanted to give them a try so placed a test order for a few items to see if I could use them for my POD shop. Order was placed over 2 months ago and I never received it. Their customer service is rude and lie to you. Don't waste your time or money with this place.
Reply from Yoycol2024-01-11
Hello from the customer support team of Yoycol,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our products or services may not have been satisfactory, and we apologize for any inconvenience this may have caused you.
We value every customer's opinion and feedback, as it helps us identify areas where we need to improve. We take your feedback seriously and are committed to taking the necessary actions to address the issues you have raised.
We would appreciate the opportunity to understand the specific areas where you felt let down so that we can address them effectively. Please feel free to provide us with more details so that we can better serve your needs in the future.
Once again, thank you for your feedback. We are committed to making things right and providing you with a better experience in the future. If you have any further questions or concerns, please feel free to contact us.
Sincerely,
Yoycol Customer Support Team
Horrible POD. It takes forever to be shipped but when it is, the quality of the design and physical product is botched.
I had a customer who I am thankful that he was a friend, ordered a product (Screen Print Cap) and the knitting of the cap was offset, rushed, and bulged. His compliment was it was comfortable.
I ordered a custom Tee for my clothing line. The screen print for a black tee was peelable and some components that I added in editor were missing like letters & numbers.
It was poorly made and had no care for returns or accountability when mentioned.
Reply from Yoycol2023-12-14
Hello from the customer support team of Yoycol,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our products or services may not have been satisfactory, and we apologize for any inconvenience this may have caused you.
We value every customer's opinion and feedback, as it helps us identify areas where we need to improve. We take your feedback seriously and are committed to taking the necessary actions to address the issues you have raised.
We would appreciate the opportunity to understand the specific areas where you felt let down so that we can address them effectively. Please feel free to provide us with more details so that we can better serve your needs in the future.
Once again, thank you for your feedback. We are committed to making things right and providing you with a better experience in the future. If you have any further questions or concerns, please feel free to contact us.
Sincerely,
Yoycol Customer Support Team
This company is an absolute joke, I've currently got every order late for delivery and the customer service doesn't seem to care or do anything about it.
I made an order for a black cardigan order #504924311471431680 just black nothing else and they still messed that up. The white under base is clearly showing around the pockets and the black isn't Black it's a faded Black, very poor quality and poorly made. I brought this problem to their attention and I was told that is how the cardigan is meant to look and refused a refund. It's an absolute joke.
I've also got another order #506338830890442752 that wasnt delivered and has been returned to yoycol. When I asked why they told me the address is on the order is wrong and I'll need to pay a redelivery fee. When I explained the address is correct they said they don't know why it couldn't be delivered and the reason is unknown but if I pay the redelivery fee they will get it delivered. There's absolutely no reason why it couldn't be delivered in the first place and noone is giving me a valid reason as to why it wasn't delivered but they want more money which I will not be paying.
I've used yoycol for about a year and they've been ok, the clothing's cheap and for that you get items made with cheap materials which is understandable. However recently the last couple of months they've been a nightmare, like I've said the quality isnt going to be fantastic but when an item is delivered with the underbase white showing that's not acceptable and is a faulty product and if yoycol can't see that then there's a problem.
And deliveries just aren't being made. At the moment I make an order hope to god it gets delivered, then hope when it arrives it's in good condition. Because if not then it's my problem and not theirs apparently, even though I'm getting bad reviews for my business and paying the cost for yoycol failures.
Reply from Yoycol2023-11-20
Hello from the customer support team of Yoycol,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our products or services may not have been satisfactory, and we apologize for any inconvenience this may have caused you.
We value every customer's opinion and feedback, as it helps us identify areas where we need to improve. We take your feedback seriously and are committed to taking the necessary actions to address the issues you have raised.
We would appreciate the opportunity to understand the specific areas where you felt let down so that we can address them effectively. Please feel free to provide us with more details so that we can better serve your needs in the future.
Once again, thank you for your feedback. We are committed to making things right and providing you with a better experience in the future. If you have any further questions or concerns, please feel free to contact us.
Sincerely,
Yoycol Customer Support Team
This is a scam site!
They take your money, say you've made your own prints wrong and that they take no responsibility!
They put the blame on the customer instead of doing the right thing and admiting they have made an error and refund customers!
They said first that they would refund me and that they have made an error with my prints but then 2 weeks passed and no refund!
Contacted them again and they said I have made an error with my prints!
I have checked and I have showed them my prints!
THEY HAVE MY PRINTS ONLINE and yet they have the gut to say I have made wrong!
They event sent me the wrong size, nothing was correct with what I ordered!
I recommend everyone to avoid these chinese scammers!
They take money and send sh!t in return, you pay a high price for getting sh!t designs and sh!t material and sh!t customer support!
Avoid YOYCOL, it's not worth it!
I spent almost 4 months making designs on their webpage before ordering a sample.
I reviewed their trustpilot reviews thinking it couldn't be that bad but it's even more worse then I thought!
F*!K YOYCOL!
Reply from Yoycol2023-11-20
Hello from the customer support team of Yoycol,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our products or services may not have been satisfactory, and we apologize for any inconvenience this may have caused you.
We value every customer's opinion and feedback, as it helps us identify areas where we need to improve. We take your feedback seriously and are committed to taking the necessary actions to address the issues you have raised.
We would appreciate the opportunity to understand the specific areas where you felt let down so that we can address them effectively. Please feel free to provide us with more details so that we can better serve your needs in the future.
Once again, thank you for your feedback. We are committed to making things right and providing you with a better experience in the future. If you have any further questions or concerns, please feel free to contact us.
Sincerely,
Yoycol Customer Support Team
Do NOT use Yoycol. They do NOT take responsibility for the delivery/shipping of their items. I have waited for an order for over a month and their 'Customer Support' keeps telling me to wait another week for a refund. 4 TIMES - I have been told to wait for a refund. They also have poor english and blame the customer for their failings.
UPDATE: After delaying my order for a month they have had the cheek to send me an email demanding that I pay AGAIN for postage and no mention of a refund.
Reply from Yoycol2023-09-19
Hello from customer support team of Yoycol,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our products or services may not have been satisfactory, and we apologize for any inconvenience this may have caused you.
I am the service manager of yoycol, and I sincerely apologize to you. I will follow up on your issue until it is resolved.
We would appreciate the opportunity to understand the specific areas where you felt let down so that we can address them effectively. Please feel free to provide us with more details so that we can better serve your needs in the future.
Once again, thank you for your feedback. We are committed to making things right and providing you with a better experience in the future. If you have any further questions or concerns, please feel free to contact us.
Sincerely,
Yoycol Costomer Support Team
VERY POOR SERVICE AND VERY BAD QUALITY OF PRINT THEY DONT CARE OF THE QUALITY OF PRINT WHEN U HAVE PAID ITS FINISH THEY DONT CARE ABOUT YOU I ORDERED 3TIMES ONLY ONE WAS CRRECT ALL THE REST WAS LOST
Reply from Yoycol2023-09-11
Hello from customer support team of Yoycol,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our products or services may not have been satisfactory, and we apologize for any inconvenience this may have caused you.
We value every customer's opinion and feedback, as it helps us identify areas where we need to improve. We take your feedback seriously and are committed to taking the necessary actions to address the issues you have raised.
We would appreciate the opportunity to understand the specific areas where you felt let down so that we can address them effectively. Please feel free to provide us with more details so that we can better serve your needs in the future.
Once again, thank you for your feedback. We are committed to making things right and providing you with a better experience in the future. If you have any further questions or concerns, please feel free to contact us.
Sincerely,
Yoycol Costomer Support Team
So I ordered three designs of shirts I would like to sell, quite complex in design and all over print.
1.the print quality is really quite excellent. Looks amazing, and exactly how I designed them.
2. The finish of sewing is also brilliant on all three designs. I messed up the colour selection on one shirt, but it still looks great. Very straight, tight and nothing loose
3. Sizing - this is sadly where it falls down. Each shirt is a good 1 or 2 sizes too small in comparison to something one might purchase from a highstreet store. I'm an XL everywhere...the XL I have ordered barely buttons up. So this is something I would really like to try and resolve.
4. Delivery - so I ordered on 6th August and received the three shirts on 23rd August. So from order, to print, to delivery is just under 3 weeks. Not too long, considering it's a custom, one off print.
Overall a good experience, and once I can get the sizing sorted, I'll be happy to use again.
Reply from Yoycol2023-08-26
Hello from customer support team of Yoycol,
We appreciate you taking the time to post your suggestion for yoycol.
I would really appreciate valuable advice on the size of yoycol's product .
I am very grateful for your affirmation of the quality of yoycol products, and we will continue to provide you with high-quality and cost-effective products.
In addition, I strongly recommend that you make an accurate choice based on the measurements of the measurements when choosing a size.
If you have any questions please feel free to contact yoycol customer support team for help
Best Regards
Yoycol customer support team
Product quality is really bad, shipping is extremely slow. Would not recommend
Reply from Yoycol2023-08-26
Hello from customer support team of Yoycol,
We appreciate you taking the time to post your suggestion for yoycol.
I would really appreciate valuable advice on yoycol's product quality and order fulfillment time.
Yoycol has been committed to providing high-quality and cost-effective products to customers all over the world, and we will ensure that every customer is satisfied with the products. If there are quality problems with the products you receive, please don’t worry, yoycol provides the most meticulous customer care, and we will provide you with efficient after-sales service according to yoycol’s after-sales policy.
At the same time, we are sorry for the unsatisfactory experience brought to you by the order fulfillment time. Yoycol has strict requirements on the order fulfillment time. If you fail to send your order within the promised time, we will provide you according to yoycol's fulfillment commitment policy. Upgrade faster logistics channels. Thank you for your trust in yoycol.
Best Regards
Yoycol customer support team
The customer support from Yoycol is terrible. Instead of honing up to mistakes made on their part, they will argue. Whenever delivery people make mistakes and you point this out to them, instead of believing the evidence you provide them, they side with the logistics company instead.
Furthermore, the setup has become increasingly unreliable. Between software glitches on their part that make doing designs a headache and a faulty payment system, Yoycol should be avoided at all costs.
Reply from Yoycol2023-08-26
Hello from customer support team of Yoycol,
We appreciate you taking the time to post your suggestion for yoycol.
I am very sorry that you have had an unpleasant experience in order fulfillment. Yoycol's customer support team always insists on putting customer experience in the most important position.
At the same time, for your feedback on the designer and payment issues, I ask you to take some time to describe the specific issues. If you have any questions, please feel free to contact us. I will continue to follow up on your issue until it is resolved.
Thank you for your trust in yoycol.
Best Regards
Yoycol customer support team
I have placed many orders with Yoycol and the quality of the products are good. It depends on which article you order, but so far, I have more positive points than negative ones.
The last order I placed, I had two Beach towels which were undone at the seem and a representative from Yoycol quickly contacted me and offered a compensation to make up for the defective elements.
What I mostly like about this company is that you can be a part of their WhatsApp group, speak to other Yoycol clients, exchange with them and get their feedback, and also Yoycol takes propositions from their clients in order to add more products or improve their services.
Before you choose to sell or carry in bulk, you have to order samples which is what I've been doing to test out their products and with the exception of a few glitches, so far, so good!
Reply from Yoycol2023-07-07
Hello from customer support team of Yoycol,
Thank you for your trust in yoycol.
Yoycol's customer service team is always ready to solve your problems.
yoycol's advanced flexible supply chain will help business partners all over the world.
We are committed to providing customers with unique merchandise. Thanks for your feedback.
Best Regards
Yoycol customer support team
Yoycol did help fix the problem and the issue is resolved now. I do wish they addressed this a little faster. However, good with their services as this current time.
Reply from Yoycol2023-06-05
Greetings from the Yoycol Support Team,
Thanks for your feedback. I am sorry to hear that you did not have the best experience with us, I am deeply sorry. Could you please contact us with your Etsy store information and we will get back to you with the order sync issue as soon as possible, while we want to know more about what happened and hope to improve your experience. We would appreciate it if you could contact us directly at [email protected]. Thank you!
I am having big problems uploading files. My files are 150 dpi and I make them exactly the size that yoycol suggests as max. I am unable to upload some files because they are too big! You suggest sending 300 dpi files which would make them way bigger!!!
I am trying to upload a file for a kimono 150 dpi 6473 x1200 it will not upload!! The file size is 52 MB, i tried the same file at 100 dpi 38 mb and it still will not upload!
I did order some tank tops and the print is gre3at the cotton is reasonable but the hems are only 1 cm and the sewing tension on the hem is too high so that after 1 wash the hem turns up. Please make them 2 cm like a normal t-shirt. If you will do this I will order more!!
Reply from Yoycol2022-11-21
Greetings from the Yoycol support team and thanks for your feedback.
We appreciate your comments and we will continue to work hard to enhance our product quality and customer service. We will follow your suggestions and try our best to meet your needs. Can you leave your email address so that we can contact you to solve the few problems you said.
Thank you for supporting Yoycol!
No stars again! You guys wrote under my review like you were going to solve the problem all for me to say the same things and for u to repeat ur self once again. It’s been a year. PLEASE DONT CONTACT ME Again!!!
This company is a scam they steal people credit card information and charge randomly with no order BEAWARE!!
Reply from Yoycol2022-11-16
Hello from the support team of Yoycol,
Firstly, we are very sorry that you have experienced these problems. Thank you for taking the time to provide this feedback - we appreciate it very much as it helps us to build a better service for you and all our customers.
If you do not buy anything from our company, we would not charge you dear, we are a Formal legal company. If you have this situation happen, please contact your bank side, For any support you need, please tell us. We would cooperate with you to solve this problem.
We would appreciate it if you could reach out to us directly via [email protected]. Thank you!
Excellent print if you use large file formats, slow shipping.
I actually have not had a bad experience with my clothing designs, I have only had slow shipping. My clothing sizes are pretty on unlike the other sites that I use. A 2x is really a 2x, so I am satisfied with the sizes. Only problem I have was the shipping time frames. I know that the items are coming from China so what I realize is that it is meant to order in bulk. I will be ordering in bulk in the future. Please make sure that you use not average print size, go to photoshop and change the size of your jpg files to about 350, so that your clothing designs will come out looking ok. I purchased a dress with average print size and it barely passed, but I purchased a dress with high resolution and it came out excellent. PLEASE CONVERT YOUR PHOTO'S TO HIGH QUALIFTY BEFORE YOU DOWNLOAD THEM, AVERAGE PHOTO QUALITY WILL NOT HAVE THE BEST PHOTO QUALITY. PLEASE CHECK THE SIZING CHARTS AS WELL IF YOU ARE IN THE U.S. SOME ITEMS RUN SMALL AND OTHERS RUN SMALL EVEN IF IT SHOWS 6X OR PLUS SIZE OR SHOW A PLUS SIZE WOMAN ON THE PICTURE. YOYCOL IS A GOOD COMPANY TO USE, BUT PLEASE CHECK YOUR SIZE CHARTS. I have a problem because you won't see the charts until you finish the design, which I think they should give you the clothing dimensions before you start the design. I would like to have plus size clothing in my store as well as regular sizes, but it is hard to find American Sizes. Again, please check your sizing charts
Reply from Yoycol2022-11-16
Hello from the support team of Yoycol, thank you for your feedback.
We so appreciate your evaluation, we will continue to make our effort to strengthen our quality our product and customer service.And we will follow your advice and try our best to meet your demand.
Thanks for your support to Yoycol!
I don't understand what they are doing. I am being contacted by customer after customer asking where their order is. I'm having cancellations because there is no movement on the tracking. I contact Customer Service about this and they tell me they will contact their shipper and urge USPS to hurry along. Everybody knows you cannot "urge" USPS to do anything! Then I relook at my orders and see the fine gray print that was almost hidden. It shows my orders from August 3rd are just this weekend being picked up. 26 DAYS TO MAKE A PILLOW CASE! And you know this and tell me you are going to reach out to USPS and tell them to hurry along. So, basically you lied to me telling me something was in the air when it's still in the Chinese warehouse. And as you never admit fault and blame the customer I can already forsee that one coming. What you guys need to do is send these orders express mail at your cost because this is so unprofessional and you are ruining your customers businesses. OMG, seriously stressful.
Reply from Yoycol2022-11-16
Thank you for your purchase and for taking the time to write a review.
First of all, we are very sorry that you are experiencing these issues. Thank you for taking the time to provide this feedback, we really appreciate it as it helps us build a better service for you and all our customers.
If the logistics are not updated for a long time, we have a refund after-sales policy. Once you encounter this issue please contact the Yoycol support team to resolve it for you.
Customer review is important to us and we value your response. and will do our best to meet your needs, and continue to work on strengthening our logistics service and the quality of our goods.
Thanks for your support to Yoycol!
Too be honest, I am devastated I am only reading these reviews now. What was, at first, excellent customer service, I have been dealing with a very lovely representative who was attentive, communicative and extremely helpful. It made me very confident to use this platform.
Based on said service, I trusted the quality but unfortunately I feel quite robbed. Promised that the sample product we had ordered - fully customised so wasn't cheap - was tested by their team and promised to be of the highest standard.
I was contacted and immediately told that the manufacturer had made errors to the original sample and they had requested a new one. That's fine. I appreciated the notice.
When the sample arrived to their warehouse I was provided with video and photos and promised that it was tested. I was very happy with how it looked and went ahead with an order. Trusting them - bad idea.
In the meantime I had the sample shipped to my address to begin using it - and for marketing purposes.
The product fell apart within 3 days of use. Like, completely apart. The stitching unravelled, the features broke, the logo came off. It was embarrassing that I nearly sold it to customers.
There are far better platforms with links to genuine manufacturers who can assure great quality. Unfortunately Yoycol does not seem to have links with these high quality manufacturers. My thinking is that they offer products at certain prices yet purchase very cheaply made tat so they earn a high profit. Taking full of advantage of POD and Dropshipping clients. Best to avoid.
You will lose money. And definitely do not attempt to sell to customers without fully testing the products yourself. Major regret on our behalf. We are fighting for a refund which we may not get so yes, robbed.
I have over 100 products sitting in their warehouse that I can do nothing with. The customer representative, while still in touch via WhatsApp (most likely because I am not backing down and will proceed to go through every channel necessary including the CCA, ministry of commerce and our consulate) the communication is starting to slow down and I can already tell the blame is being shifted to me. Providing me with ridiculous excuses and details on behalf of the manufacturer. It's all quite bizarre and I'm just disgusted with myself that I didn't research more into this company before making such a huge purchase. We've lost a lot of money here and I just know they won't refund me.
Somewhat hoping that everyone here who has also been scammed decides to complain higher up the commerce chain in China because this company is clearly scamming people.
Reply from Yoycol2022-11-16
Hello from the support team of Yoycol,
Thank you for your feedback. We're sorry to hear that you haven't had the best experience with us. Could you please provide your order number or email account? We would like to find out more about what happened and hopefully improve your experience. We would appreciate it if you could reach out to us directly via [email protected].
Thank you!
Poor customer service and delivery. I was excited to use this POD service because they offer products many don't carry, all in one place, and cheap. Well, it has sucked. I have had three orders for a month now and they still have not fulfilled them. Two are showing "picked up" but when I check the tracking all it says is the label was created. I have messaged and emailed over and over asking about the status of my orders and have yet to get a response. And based on what I've read here I'm concerned about the quality my customers are going to receive. I have already removed the few products I have listed in my store and the second these three are fulfilled I will drop them completely.
Reply from Yoycol2022-11-16
Hello from the support team of Yoycol,
Thank you for your feedback. We're sorry to hear that you haven't had the best experience with us. Could you please provide your order number or email account? We would like to find out more about what happened and hopefully improve your experience. We would appreciate it if you could reach out to us directly via [email protected].
Thank you!
Hello from the support team of Yoycol,
Thank you for your feedback. We're sorry to hear that you haven't had the best experience with us. Could you please provide your order number or email account? We would like to find out more about what happened and hopefully improve your experience. We would appreciate it if you could reach out to us directly via [email protected].
Thank you!
inkedjoy.com
PrintKK Print on Demand
Printify
Merchize.com
PrintDoors
Printful
Gelato - production on demand for global creators 
InterestPrint-POD