Zanda (formerly Power Diary) (zandahealth.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 54 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Vernon K · 1 review · Verified · Experienced 2026-07-22 ·
★★★★★
Customizability and Affordability That's Unmatched
I have been using Zanda for over 3 years, and it's the best practice management software I've used in my 15 years as a chiropractor. It's both the most customizable and most affordable software I've ever come across. To me, that's an unbeatable combination. Besides being able to customize patient forms and records exactly to how I run my practice, I also like that Zanda provides and online scheduling tool, and you can also handle billing and patient communication with the software. Zanda's customer support is also great!
Reply from Zanda (formerly Power Diary)2026-07-24
Hi Vernon,
Thank you for such a thoughtful review and for choosing Zanda for more than three years. Hearing that it stands out as the best practice management software you’ve used across 15 years in chiropractic means a great deal to us.
We’re especially pleased that the flexibility and affordability have made such a difference to your practice. Being able to configure patient forms and records around the way you work, while managing scheduling, billing, and patient communication in one place, is exactly the experience we aim to provide.
It’s also wonderful to hear that you’ve had a positive experience with our Support Team. They’re always available at [email protected] whenever you need a hand.
Thank you again for your trust and continued support.
Warm regards,
Irina
J
Jen · 3 reviews · Verified · Experienced 2026-07-14 ·
★★★★★
Zanda is an easy to use system and has…
Zanda is an easy to use system and has exceptional customer service to assist from start and throughout.
Reply from Zanda (formerly Power Diary)2026-07-14
Hi Jen, Thank you for your kind feedback! We’re so pleased to hear you find Zanda easy to use and that our Customer Support team has been helpful from the very beginning. We’re always here whenever you need us at [email protected].
Warm regards,
Irina
Hi there, Thank you for your lovely review. We’re so pleased to hear you’re finding Zanda easy to use and that our support team has been helpful. Making practice management feel simple and supported is exactly what we aim for, so it’s wonderful to know this has been your experience.
If you ever need a hand, our team is always happy to help at [email protected].
Warm regards,
Irina
Hi Caitlin, Thank you for your lovely review. We’re so glad to hear you’re finding Zanda easy to use and that the integrated services are supporting your workflow. Bringing key practice management tools together in one place is exactly what we aim to do, so it’s wonderful to know this is making a positive difference.
Warm regards,
Irina
An intuitive and easy to use patient notes and invoicing system
I decided to use ZANDA (then called PowerDiary) when I set up as an independent physiotherapist in 2024. ZANDA was recommended to me by a fellow independent physiotherapist colleague and it hasn't disappointed!
It's super-easy and intuitive to use to book clients in, to send automated text message reminders, to record assessments and notes and to process invoices. I have recommended it to other independent physios and all have been impressed with it. Thanks for such a great affordable product!
Reply from Zanda (formerly Power Diary)2026-07-06
Hi Lauren, Thank you so much for your wonderful review. It’s great to hear Zanda has been a helpful fit for your independent physiotherapy practice since setting up in 2024.
We’re especially pleased to know the everyday workflows, from booking clients and sending automated SMS reminders to recording assessments, writing notes, and processing invoices, have felt easy and intuitive for you. That’s exactly the kind of smooth, practical experience we want Zanda to provide.
It also means a lot to hear you’ve recommended Zanda to other independent physios. Thank you for sharing your experience and for trusting us to support your practice.
Warm regards,
Irina
I am very happy to use Zandahealth for my client appointments, no need to think about reminders, very easy to use, and very handy. Any problems they resolving so quick. Highly recomendation.
Reply from Zanda (formerly Power Diary)2026-06-26
Hi Rasa, thank you so much for your lovely review! We’re glad to hear Zanda is making it easy to manage your client appointments and reminders without extra admin.
It’s great to know the system feels simple and handy to use, and that any problems you’ve had have been resolved quickly by our support team at [email protected]. That kind of reliable support is something we care deeply about.
Thanks again for your recommendation and for taking the time to share your experience.
Warm regards,
Irina
So easy to use all features. Invoices are a breeze! So worth the money!
Reply from Zanda (formerly Power Diary)2026-06-26
Hi Byron, thank you so much for your lovely review! We’re glad to hear Zanda feels easy to use across the features you need.
It’s especially great to know invoicing has been smooth for you and that Zanda feels worth the investment for your practice. Making everyday admin easier and more efficient is exactly what we want the system to do.
Thanks again for taking the time to share your experience.
Warm regards,
Irina
It is great to work with just one healthcare practice management software progam.
It is great to work with just one software program that covers all your healthcare practice needs. I have been with them for years and watched them grow and develop. Recommend highly.
Reply from Zanda (formerly Power Diary)2026-06-26
Hi there, thank you so much for your wonderful review! We’re glad to hear Zanda is helping you manage your healthcare practice with one system that covers the workflows you need.
It means a lot to hear you’ve been with us for years and have seen Zanda grow and develop over time. We’re always working to keep improving the platform so practices can manage admin more easily and stay focused on client care.
Thanks again for your recommendation and for taking the time to share your experience.
Warm regards,
Irina
I love how Zanda keeps me organised, I used to spend so much time messaging clients, following up & now I just let Zanda do it for me, saves me so much time & energy. I also love the reports it generates, keeping tabs on invoices paid etc. I would highly recommend it to any small business/sole trader, it’s such value for what it offers.
Reply from Zanda (formerly Power Diary)2026-06-26
Hi Sorrell, thank you so much for your wonderful review! We’re glad to hear Zanda is helping you stay organized and save time on client messaging and follow-ups.
It’s great to know the automated communication tools are taking some of that admin off your plate, and that reports are helping you keep track of important details like paid invoices. For a small business or sole trader, those time and energy savings can make such a difference.
Thanks again for your recommendation and for taking the time to share your experience.
Warm regards,
Irina
Zanda takes work out of scheduling appointments , billing, note taking and communication. it also provides secure platform for storage and can meet through zoom with clients online. They offer webinars to support and train. Once set up you can focus on clients rather than all the admin.
Reply from Zanda (formerly Power Diary)2026-06-26
Hi Colleen, thank you so much for your thoughtful review! We’re glad to hear Zanda is helping take the work out of scheduling, billing, note-taking, and client communication.
It’s great to know you’re finding value in having secure record storage, telehealth powered by Zoom, and training webinars all available to support your practice. Once the main workflows are set up, saving time on admin so you can focus more on your clients is exactly what we want Zanda to help with.
Thanks again for taking the time to share your experience.
Warm regards,
Irina
Migrated to Zanda after outgrowing my previous setup and it's been a solid move. Calendar management is intuitive, automated reminders have cut down no-shows, and invoicing is painless. Having telehealth built in means one less platform to juggle. I particularly am a big fan of the automations - makes running a practice so much easier. Support and onboarding resources are genuinely helpful - lots of helpful training is offered via webinars too. Recommended for allied health sole traders looking to consolidate their admin.
Reply from Zanda (formerly Power Diary)2026-06-26
Hi Wendy, thank you so much for your thoughtful review! We’re glad to hear moving to Zanda has been a solid next step after outgrowing your previous setup.
It’s great to know calendar management feels intuitive, automated reminders are helping reduce no-shows, and invoicing has become easier for your practice. We’re also pleased to hear having telehealth built in means one less platform to manage.
Your feedback about automations is especially lovely to read. Making practice admin easier, more connected, and less time-consuming is exactly what we want Zanda to support, particularly for allied health sole traders managing so much themselves.
We’re also glad our onboarding resources, webinars, and support team at [email protected] have been genuinely helpful along the way.
Thanks again for your recommendation and for taking the time to share your experience.
Warm regards,
Irina
Zanda is an excellent resource I’m happy to recommend
Zanda is an excellent resource that helps my private practice run smoothly.it makes behind the scenes admin processes much less daunting, so sending invoices and processing payments, keeping case notes and records securely is very achievable. Tech is t always my strong suit so it’s a bonus the IT support team are available when needed. The 4 not quite 5 star rating I’ve given is due to the telehealth glitches I’ve experienced pretty consistently. These are easily remedied however detract from the optics professionally. But overall I’d recommend Zanda over other similar programs I’ve tried.
Reply from Zanda (formerly Power Diary)2026-05-21
Hi Patty-Jane, Thank you so much for your thoughtful review and recommendation. We’re really pleased to hear that Zanda is helping your private practice run more smoothly, especially with admin tasks like invoicing, payments, secure notes, and client records.
We also appreciate your kind words about our support team. We know that practice management software needs to feel reliable and approachable, especially when technology is not always your strongest area, so it’s great to hear that support has been helpful when you’ve needed it.
Thank you also for your honest feedback about the telehealth glitches you’ve experienced. We understand how important a smooth telehealth experience is, not only for day-to-day workflow but also for the professional experience you provide to clients. If you haven’t already, please reach out to our support team at [email protected] so they can look into the specific issues you’re seeing and help troubleshoot them with you.
We really appreciate your recommendation and your balanced feedback. Warm regards, Irina
Zanda has become my one stop shop for all my administrative needs as a homeopath. Their understanding and support towards allied health care professionals is absolutely incredible!
Reply from Zanda (formerly Power Diary)2026-05-11
Hi Marizel, Thank you so much for your kind words and support! We’re incredibly grateful to be part of your practice journey and to hear that Zanda has become your “one stop shop” for managing your administrative needs.
Supporting allied health professionals is at the heart of what we do, so it means a lot to know you feel understood and supported as a homeopath. I’ll be sure to share your feedback with the team. Thank you again for being part of the Zanda community! Warm regards, Irina
A
Alex · 3 reviews · Verified · Experienced 2026-05-09 ·
★★★★★
Zanda …
We use zanda to manage our medical practice. We found it easy to set up and use. The site is user friendly. I like that there is a client portal where patients can book their own appointment. Zanda staff are also extremely helpful. They get back to us quickly and always sort out any questions we have.
Reply from Zanda (formerly Power Diary)2026-05-11
Hi Alex, Thank you so much for your wonderful review and for choosing Zanda to support your medical practice. We’re delighted to hear that you found the platform easy to set up and user friendly from the start.
It’s great to know that the Client Portal has been helping your patients conveniently book their own appointments, and that our support team has been able to provide quick and helpful assistance whenever needed. Providing responsive support and making practice management easier for busy healthcare teams is exactly what we aim for.
We truly appreciate your feedback and support. Warm regards, Irina.
Zanda did an exceptional job customising workflows to accommodate unique billing models, including the nuanced requirements of Medicare bulk billing
Reply from Zanda (formerly Power Diary)2026-05-05
Hi Nina, Thank you so much for sharing this, it’s a great example of what we aim to support.
Medicare bulk billing can come with a lot of complexity, so it’s fantastic to hear that the workflows felt aligned with your real-world needs.
Thanks again for your thoughtful feedback and for being part of the Zanda community. Warm regards, Irina
I am so impressed with the features and the level of customer service provided by Zanda! We had been looking for at least 3 years for a new/better EHR/EMR system to switch to, and after so many dead ends with really expensive plans, we came across Zanda. At first, it seemed almost too good to be true (all of the available features and integrations for the price), but after a lot of research, Zoom calls, chats, and a free introductory trial, we fully migrated to Zanda 10 months ago (June 2025). Zanda has been everything it advertised, and more. The depth and quality of the doctor's notes have really leveled up with the AI voice transcription service. The online form templates and builders are the best I've seen in all my research, ESPECIALLY with the body diagram that patients can draw on and mark up! None of the other EMRs I looked at in our price range even offered that, and it was one of the reasons we were still doing paper intake forms in our practice. The amount of time (and paper!) that Zanda's online forms have saved me cannot be overstated. The customer support is excellent. The AI chat tool is really helpful for quick questions about features, and for more complex questions, I can connect with an actual support person. If one is not immediately available, I'll usually get a follow up email within the hour, and an offer to set up a Zoom meeting if still more assistance is needed. Zanda is the only EMR of all I researched that could actually handle our unique business model of keeping corporate wellness contracts separate from private practice patients without paying for a separate/additional practice or provider. The billing integrations with Stripe (for payments) and Ensora (for insurance claims) have revolutionized and streamlined my invoicing. I still shake my head in wonder over how much better it is to be able to do everything in Zanda than what I was doing, with 5 separate programs (our old EMR, EZ Claims for insurance, KBilling and QuickBooks for private practice billing and accounts management, and InstaMed for credit card processing), not to mention the burden of having to maintain registrations with all the different clearinghouses and insurance portals. Not going to lie, it has taken a lot of work and many months to get everything consolidated in Zanda and get all the integrations set up, but it has been worth it! Zanda is still working out some kinks in the area of U.S. claims, but even with that, they are responsive and thorough when I bring an issue to their attention, and I would NEVER go back to life before Zanda. One final mention (though I could go on!) is how impressed I am with their responsiveness to feature requests. I like to visit and read the notifications of recent enhancements and newly added features that Zanda posts and I am consistently amazed to find how many of these enhancements and added features are ones that directly and immediately benefit me - some I have personally asked for, and some I hadn't even gotten around to asking for yet. I feel so seen and heard, and assured that Zanda is constantly working to "level up".
Reply from Zanda (formerly Power Diary)2026-04-29
Hello, Thank you so much for sharing this - what an incredible journey to read.
Making a change after three years of searching (and managing five different systems!) is no small decision, so it means a lot to hear that Zanda has delivered on what you were hoping for - and then some. The way you’ve described bringing everything into one place, from notes and forms to billing and integrations, really captures what we’re working towards: giving practices a simpler, more connected way to run day to day.
It’s especially great to hear how much impact online forms and BizzyAI: Scribe transcription have had for you. Moving away from paper and reducing that manual load can be a big shift, and it sounds like it’s already paying off in both time saved and quality of records.
We also appreciate your honesty about the setup process. You’re right - it can take time to fully transition and configure everything, particularly with a more complex setup like yours. Your experience helps reinforce where we can continue improving onboarding and guidance to make that path smoother for others.
Thank you as well for calling out U.S. claims. We know there’s more to do there, and feedback like yours plays a direct role in shaping those improvements.
Most of all, it’s great to hear that you feel heard. That’s something we care deeply about, many of our best updates come directly from conversations with customers like you, and it’s exciting to know you’re seeing that in action.
We’re really grateful you chose Zanda and stuck with the transition. If there’s ever anything more we can do to support you, we’re here. Warm regards, Irina
Hi there, thank you so much for your kind words!
We’re really glad to hear that setup was smooth and that the platform continues to run reliably for you, that’s exactly the experience we aim to deliver every day.
If there’s ever anything you’d like to explore further or improve, we’re always here to help. -- Irina
Easy to use and suits my needs, chat support function is very useful for quick reliable step by step guidance, much more affordable than some other options that I looked into
Reply from Zanda (formerly Power Diary)2026-03-24
Hi Kellie, thank you so much for your kind words, we really appreciate you taking the time to share your experience.
It’s great to hear that Zanda has been easy to use and a good fit for your needs. We’re especially glad the chat support has been helpful - our team works hard to provide clear, step-by-step guidance so you can keep things moving without delays.
We also know how important it is to have a solution that delivers real value without the high price tag, so it’s fantastic to hear that this has stood out for you as well.
Thanks again for your support, it truly means a lot to our team and helps us continue improving the platform for practices like yours. Warm regards, Irina.
Zanda is a great platform for use as a physio running a clinic. Easy to set up and use, and the team are very helpful if there are any issues.
Reply from Zanda (formerly Power Diary)2026-03-24
Hi Tom, thank you so much for your kind words. We really appreciate you taking the time to share your experience.
It’s great to hear that Zanda has been easy to set up and use for your clinic, and that it’s supporting you in your day-to-day work as a physio. That balance of simplicity and reliability is exactly what we aim for.
We’re also really glad to hear our team has been helpful when you’ve needed support -being there for you is a big part of what we do
Thanks again for your support, it means a lot to our team. Warm regards, Irina.
The Zanda on-line calendar is great for me as well as my clients to book sessions. The reminders functionality is great too.
Reply from Zanda (formerly Power Diary)2026-03-06
Hi Michael, thank you for your kind feedback! We’re really glad to hear that the online calendar Zanda offers is working well for both you and your clients. Making scheduling simple and reliable is a big priority for us, so it’s great to know the booking experience and reminder functionality are helping keep your sessions organised and running smoothly.
We appreciate you taking the time to share your experience and being part of the Zanda community! Warm regards, Irina