zencare (zencare.co) has a 4.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 71% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
I had been putting off finding a therapist for months because the process felt so overwhelming, but Zencare made it incredibly simple
We're so proud that you took this step! We're so happy to hear that Zencare made finding a therapist easy. Congratulations on starting your mental health journey!
I truly appreciate Barry Gordon's caring support for me as I forge ahead to a new chapter in my life by starting a private practice.
Thank you for sharing your positive experience with Barry! We're excited that you've chosen to grow your practice with us. Welcome to Zencare!
A few years back, I was looking for a psychotherapy provider with specific skills. I was pleased to find several that were accepting new patients and interviewed them. I ultimately decided on a therapist with whom I worked with for almost 2 years and had great improvement in my mental clarity and symptoms. I am grateful to Zencare for making it so easy to find just the right provider!
Thank you so much for sharing your experience! We're so happy to hear that the Zencare therapist directory was able to help you find a great therapist match and that they had the specific skills you were looking for as well. Congratulations on two years of caring for your mental health, we're so proud of you!
really nice
The 1st therapist I was connected with turned out to be a disaster. By our 3rd or 4th meeting, it was clear that she had not read my answers to her own questionnaire! What? The 2nd therapist I was connected with is wonderful. We’ve been meeting for a couple years, a mix of live and Zoom at my request. Always has great suggestions and guidance.
I can't log in because I chose to receive the 2 factor authenticator via SMS and I am not receiving any messages with codes. I receive nothing but am unable to contact anyone because the "contact us" link goes to a 'Page Not Found" error message. Worst, what I thought I elected for a subscription is not correct on my invoice and I can't reach anyone to help me resolve this. I still can't access support.
Hi Talee, I’m really sorry you ran into this, that sounds incredibly frustrating, especially when you’re trying to access your account and can’t reach support. Thank you for flagging it for us. I’ve shared your message with our product team, and a member of the team will reach out to you directly to help get you back into your account and review the subscription issue on your invoice as well. We appreciate you bringing this to our attention and apologize for the inconvenience this caused. We’ll make sure this gets resolved as quickly as possible. — The Zencare Team
Barry was quick to message me and helpful
Pleasant, helpful and mostly Chris was patient with my many questions and did clarify many issues.
We're so happy to hear you found what you were looking for and that Chris was helpful in answering any questions. Welcome to Zencare!
Helpful, encouraging, insightful, and hopeful.
We're so happy to hear that, thank you!
Zen care is terrible for a provider looking to book . They make you sign a contract for a whole year and don’t see a return on your investment . I had them for 6 months and never seen any referrals turn into a client . You are better off with zocdoc or grow because they truly convert into sales .
Hi Margarette, Thank you for sharing your experience. we’re truly sorry to hear that Zencare didn’t meet your expectations. We know how important it is for therapists to see a meaningful return on their marketing efforts. While results can vary depending on factors like profile completeness, specialties, availability, and location, most therapists on Zencare report that inquiries from Zencare convert into ongoing clients. Our goal is not just to generate referrals, but to connect therapists with clients who are a strong fit, which often supports better long-term retention. That said, we understand how frustrating it can be when referrals don’t turn into clients. Our team is always happy to work directly with therapists to optimize their profile, visibility, and positioning to help attract the right clients. We’re sorry this was your experience, and we appreciate you taking the time to share your feedback. If you’d be open to it, we’d welcome the opportunity to connect and see how we can support you further. — The Zencare Team
Zencare is a perfect fit for me as I move off of insurance panels and into a direct-pay-only practice. The set-up process was clear, easily navigated and a staff member was very available and helpful.
Thank you for choosing Zencare to help grow your direct-pay-only practice! We're happy to hear that getting set up was super easy and that our Zencare team was readily available to assist you when you needed support. Welcome to Zencare!
Zen are was so easy, and the provider was more than I had hoped. I was worried I didn’t do it correctly so I entered a message and within minutes she reached out and set up immediate next day appointment. Polite, caring, reassuring, exceptional customer service. Zencare was easy to use after all and they really do have quality providers at your fingertips.
We're so happy to hear that Zencare was able to connect you with a quality provider! We strive to ensure that folks like you are able to find a great match and get in touch with a therapist easily. Congratulations on taking this step on your mental health journey!
Excellent customer service and help understanding of the marketing.
Thank you so much for the positive feedback!
My experience was heightened by the service that I received from Kalie who was very supportive and helpful in helping me with the process and she was extremely knowledgeable about how I could benefit from this service
The site was easy to scroll through and find information.
Barry was helpful, knowledgeable and had great ideas to grow my practice.
The follow up phone call was very informative and helped me decide to move forward. Setting up my profile was very easy and I appreciate the opportunity for professional photos.
It has been exciting to start a private practice knowing that there are supportive people who work at Zencare to help you with the process. It is very specialized for providers to feel like specialties have visibility and can find a good match. Ali was so helpful, understanding, informative, and all around really great to work with.
Emily is awesome!!! she is knowledgable, easy to work with and great presence...I am excited to participate and expereince partnership with ZenCare!
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