Helpful customer care chat
Helpful chats with customer care . 24 hours support.
Zengo is the most secure crypto wallet with no private key vulnerability with unparalleled simplicity. Buy, trade, sell, earn and store Bitcoin, Ethereum, BNB, DOGE, and 380+ other crypto assets with unbelievable simplicity and bulletproof security.Buy crypto securely though any of the following payment methods: PayPal, credit/debit card, bank account transfer, SEPA (in Europe), Apple Pay, Google Pay, Cash App.Zengo’s 3-Factor secure authentication process ensures that 1) no one but you can access your crypto, and 2) your wallet is backed up, so you can recover your crypto through a secure verification process. Desktop accessible - Securely manage and purchase assets from either your mobile device, or from the convenience of your desktop, both powered by Zengo's bulletproof security record.Here's the best part: there's no password to remember - or forget. No private keys to store - or lose. Zengo eliminates the risks of accidental loss and malicious account theft. Zengo Pro: While Zengo Essentials is the most secure crypto wallet to self-custody for free, upgrading to Zengo Pro unlocks a suite of premium industry-first security features.Create Multiple Wallets to enhance security, privacy, and organization by managing your high-value assets, minting wallets, and public-facing wallets separately. Protect assets from unauthorized withdrawals with Theft ProtectionA built-in Web3 FirewallEnsure assets never get lost with Legacy Transfer, the industry’s first inheritance-style feature.Priority live supportAnd a growing list of additional perks and benefits Learn more about this industry-leading security standard here: https://zengo.com/proBook Online
Written by the business, not verified by us.Zengo (zengo.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 93% of negative reviews; 85 of them were added in the last 12 months. Last updated 2026-08-11.
Helpful chats with customer care . 24 hours support.
AVOID LIKE THE PLAGUE!!! Having the worst experience!!! They say white glove service more like sorry about your luck if they get back to you. So called head of Tech oh I'll help all the way through....wow disappears to not be heard from. Meanwhile my money/BTC sits I can't move it it's losing money and customers Fix the glitch give my money back
Hi Dan, we’re sorry for the frustration. Zengo is a non-custodial wallet, meaning we never have access to or control over your funds. If you’re experiencing an issue moving BTC, our support team is available 24/7 via the in-app chat or at [email protected]. Our engineering team is actively reviewing this and will assist you as quickly as possible. We’re here to help resolve this
Amazing app, GREAT costumers service Felipe is amazing helpt me so fast and quick response great communication if I could give more stars I would
I was well assisted by Mr. Felipe.
Felipe at Zengo, top-notch service! Patient, clear guidance through every withdrawal step. Highly recommend!
For those of you looking for a crypto wallet, try Zengo, it’s easy for a guy like me, and when I don’t know what I’m doing, which is often, there customer support is quick to respond. Can’t have a better wallet!!!!!
Zengo is a user-friendly and secure app. Their support team usually responds quickly and has assisted me with every question. I highly recommend it!
This bitcoin thing can be complicated, but honestly these app has 24-7 support and they help you all the way!
Although I did have all the data I should of had the ZenGo support continued to assist me to the conclusion of my query. Being new to this industry I was very appreciative of the guidance.
I have used zengo for a while now and their customer service is next level good, they always respond fast and try to resolve your issue this is how live chats are suppossed to work, fast and convenient. Thankyou.
ZenGo has the best support anytime you need it. They go the extra mile to make sure you are taken care of and that you understand the process.
Fast transactions. Customer service responds ina timely manner. No complaints from me.
More than anything I will say the customer service here is top tier! Quick and knowledgeable responses.
Very helpful in making my first crypto purchase.
Zengo has staff that are professional and knowledgeable. They are fast in resolving any issues and would trust them and recommend them to anyone!
Always a pleasure to work with. Very pleased always.
Felipe was a great and assisted in solving my query promptly
Since I started using ZenGo, I feel much more secure regarding the "safeguarding" of my assets. I've rarely had any issues, but they've always been resolved very quickly by the support team!
Excellent support, immediate reply and effective service..
Thank you very much for taking the time to share :)
The support team is easily accessible, extremely knowledgeable and they fix, or help you fix, whatever issue is causing you the headache. I'm really impressed! Thanks!
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