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Shopping & Fashion

ZeusX | Global Marketplace for Gamers

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563 reviews

3.1563 reviews
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About ZeusX | Global Marketplace for Gamers

Data updated
Website
zeusx.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
281 reviews
Replies to negative
97% (228/234)
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About this business

Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.

Written by the business, not verified by us.

Is ZeusX | Global Marketplace for Gamers legit?

ZeusX | Global Marketplace for Gamers (zeusx.com) has a 3.1 out of 5 rating on OK.one, based on 563 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 35% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the marketplace is exceptionally straightforward to use, allowing them to easily discover great deals on various digital items and games. Many buyers emphasize that overall transactions proceed smoothly, pointing out that sellers are typically quick to respond and very kind throughout the process. Some reviewers were not happy with customer support, mentioning frustrating interactions, unhelpful assistance when facing transaction problems, and difficulties securing refunds. Additionally, a number of consumers experienced issues with purchased accounts, such as login difficulties or unexpected security lockouts shortly after completing the transaction.

Auto-generated from all reviews of this business. For reference only.

What people say

My honest review

My honest review, the seller are indeed a human but they like the king and as a customer i'm the want who need the money. the slow respond despite their description said they are fast, or have open time. i wish zeusx can warn them. also hope scammer are gone, because zeusx are easy to use for me.

Reply from ZeusX | Global Marketplace for Gamers2025-11-10

Hello, Thank you for sharing your honest feedback. We truly appreciate your time in letting us know about your experience. We’re sorry to hear about the slow response from the seller, we understand how important timely communication is. Please rest assured that we’ll review this matter and remind the seller to maintain consistent responsiveness in line with their stated availability. We also continue to actively monitor and remove any suspicious or scam activities to keep ZeusX a safe and reliable platform for all users. We appreciate your support and understanding, and we’re glad to hear you find ZeusX easy to use. Your feedback helps us improve! Best regards, ZeusX Support

Good website

W marketplace , but needs improvement on the website errors

Reply from ZeusX | Global Marketplace for Gamers2025-11-10

Hello, Thank you for your positive feedback! We’re glad to hear you enjoy using our marketplace. We appreciate you pointing out the website errors as well our team is continuously working on improving the platform for a smoother experience. Your feedback really helps us make Zeusx better for everyone! Best regards, ZeusX Support

Bought Fortnite accounts

Bought Fortnite accounts , roblox items never had a problem and zeus has always been helpful 👍🏻

Reply from ZeusX | Global Marketplace for Gamers2025-11-07

We truly appreciate your review! It’s great to know you’ve consistently had a positive experience and that we have been helpful along the way. Thanks for your continued trust!

Only payment with creditcard

Only payment with creditcard, that's ridiculous. When i wanted to buy something it had options like Skrill, Google Pay....I have added my debitcard via my bank to Google Pay, still it ask for ccard. Not every person in the world owns those...Skrill also not working after adding money there....Wasting time for nothing. They should add iDeal/Paypal as a payment option. Nothing wrong with that for those that are legit,trusty buyers. That's all.

Reply from ZeusX | Global Marketplace for Gamers2025-11-04

Thank you for your feedback! We’d like to clarify that we accept all Visa and Mastercard payments — it doesn’t matter whether they are credit or debit cards, as long as your card supports 3D Secure and two-factor authentication (2FA). Unfortunately, we’re unable to process payments made with gift cards at this time. In addition to card payments, we also support cryptocurrency and other regional payment methods. You can find these by selecting “Show More Methods” at checkout to see if any options work better for you. We truly appreciate your suggestion about adding more payment methods like iDeal or PayPal, and we’ll share this with our payment team for future improvements.

I didn’t get what I bought the account…

I didn’t get what I bought the account did not work and I texted the buyer and he hasn’t responded fir over 12 hours I got scammed off of this app very bad service and very disappointed.

Reply from ZeusX | Global Marketplace for Gamers2025-11-04

Hello, We’ve checked and confirmed that your purchase issue has been resolved. Please note that sellers on ZeusX are from various parts of the world, so response times may vary. No worries — your payment is securely held by us until the transaction is successfully completed. If any issue arises, you can always pause the order, and if it cannot be resolved, we’re happy to process a refund for you at any time. Thank you for your patience and understanding.

Nice and fast

Reply from ZeusX | Global Marketplace for Gamers2025-11-02

Hello, Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us. Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better! Thanks again for your trust and kind review. We look forward to serving you again soon! Best regards, ZeusX Support

Poor website management

I'm a Seller at Zeusx. the trafic is good. I get buyers everyday, but can't complete the deal due to this site always having Payment errors and they never bother to fix this issue.

Reply from ZeusX | Global Marketplace for Gamers2025-10-31

Hi there! 😊 Please note that ZeusX currently only supports payments made with Visa or MasterCard. We do not accept gift cards or cards that don’t support 2FA (Two-Factor Authentication) or 3D Secure verification. In most cases, payment errors happen because the buyer is using a non-supported card or has entered incorrect payment information. If your buyer experiences any payment issues, kindly ask them to contact our support team at [email protected] — we’ll be happy to assist and help resolve it quickly. Thank you for your understanding and patience!

scam

scam site and company

Reply from ZeusX | Global Marketplace for Gamers2025-11-04

Hello, We haven’t received any response from you on Trustpilot and couldn’t locate any purchase history under your name. Could you please reach out to us directly at [email protected] with your order details? We’d like to better understand your situation and help resolve any concerns you may have as soon as possible.

Fast customer support

Fast customer support, great protection, immediate refunds, and overall polite sellers.

Reply from ZeusX | Global Marketplace for Gamers2025-10-31

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you’re happy with our customer support, protection system, and refund process. Our goal is to make sure every transaction on ZeusX feels safe, fast, and friendly.

Very Trustworthy

Very Trustworthy! The sellers I interacted with were polite and responsive! Site is also very easy to use!

Reply from ZeusX | Global Marketplace for Gamers2025-10-31

Thank you so much for your kind words! 😊 We’re happy to hear that you found our sellers polite and responsive, and that you enjoy the easy-to-use experience on ZeusX. Your trust and support mean a lot to us! 🙏

How the fast poeple would give you the…

How the fast poeple would give you the items and u don’t have to worry about getting scammed

Reply from ZeusX | Global Marketplace for Gamers2025-10-31

Thank you for sharing your experience! 😊 We’re happy to know you appreciate how quickly our sellers deliver and that you feel safe trading on ZeusX. Our platform is built with strong protection systems to make sure every transaction is secure and scam-free. 🙏

Terrible and Unfair Seller Approval Process

I’ve never experienced such an unreasonable and frustrating approval process. I provided solid proof of legitimacy — verified sales history, positive feedback, and vouches from multiple platforms — yet my seller application was still rejected with vague and inconsistent excuses from support. Their team required at least six months of verified selling history on other platforms with 95%+ positive feedback, which I fully met and proved. Despite that, they still refused my application for unclear reasons. It honestly feels like they’re rejecting legitimate sellers for no logical reason — turning away people who could bring business to their site. On platforms like Eldorado, I made over $1,000 in just five days, yet here they act like they’re allergic to success. In short, the seller verification process is broken, support is unhelpful, and the rules make absolutely no sense. I wouldn’t recommend wasting your time here.

Reply from ZeusX | Global Marketplace for Gamers2025-10-26

We’re sorry to hear about your frustration with the seller verification process. After reviewing this case, we can confirm that the application was flagged by our onboarding review system. We provided the applicant with an opportunity to clarify and resolve the concerns raised, but unfortunately, the level of cooperation and verification provided did not meet our standards. Maintaining safety, trust, and integrity within our community is our top priority. We understand that this decision can be disappointing, but our verification requirements are in place to protect both buyers and sellers on our platform.

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