Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.
Written by the business, not verified by us.
Is ZeusX | Global Marketplace for Gamers legit?
ZeusX | Global Marketplace for Gamers (zeusx.com) has a 3.1 out of 5 rating on OK.one, based on 563 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 35% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the marketplace is exceptionally straightforward to use, allowing them to easily discover great deals on various digital items and games. Many buyers emphasize that overall transactions proceed smoothly, pointing out that sellers are typically quick to respond and very kind throughout the process.
Some reviewers were not happy with customer support, mentioning frustrating interactions, unhelpful assistance when facing transaction problems, and difficulties securing refunds. Additionally, a number of consumers experienced issues with purchased accounts, such as login difficulties or unexpected security lockouts shortly after completing the transaction.
Auto-generated from all reviews of this business. For reference only.
The guy I been buying from recently has been taking his time sometimes he responds in a day or 5+ hours but it always takes long to receive what I bought. But overall good seller
Reply from ZeusX | Global Marketplace for Gamers2026-09-14
Hello,
Thank you for your honest feedback! We really appreciate your patience and continued support. We apologize for the delays in responding and getting your orders to you. We’ll definitely work on improving our response times and making sure your orders are handled more promptly. 🙏
I was banned by the supervisors for no reason. I hope the band will break or compensate me.
Reply from ZeusX | Global Marketplace for Gamers2026-09-11
Thank you for your review. We're unable to locate any account ban associated with your profile on our end.
If this is about the account you purchased has an issue, please reach out to us at [email protected] or contact your seller directly for assistance — our team will be happy to help resolve this for you.
UPDATE: My main issue here isn't the money, but ZeusX's response and total lack of investigation. Even if a purchase was made longer ago, the core problem is that this seller ("Newba Store") systematically delivers accounts linked to their personal recovery email (br*****@gmail.com) and CPF number, allowing them to reclaim the account at any point.
Instead of looking into seller practices that put buyers at risk long-term, support simply closes the case and deflects all responsibility. It’s disappointing to see a marketplace show zero concern for account security and fraudulent seller behavior.
Reply from ZeusX | Global Marketplace for Gamers2026-09-12
Hello,
We understand your concern regarding the account. However, this purchase was completed approximately 3 years ago, and full access to the account was provided to you at the time of purchase.
Our refund/claim eligibility period has long since expired. After such an extended period, we are unable to determine what may have happened to the account during those 3 years. For example, the account may have been resold, shared with others, compromised, hacked, or otherwise modified after it was delivered to you.
Once the account was fully delivered, it was your responsibility to secure and maintain the account, including changing the password and updating any available security or recovery information.
Given the amount of time that has passed and the fact that the account was successfully delivered with full access, we are unfortunately unable to accept this claim or issue a refund.
Thank you for your understanding.
Reply from ZeusX | Global Marketplace for Gamers2026-09-06
Hello,
We sincerely apologize for the poor service you experienced. We understand your frustration, especially as the seller did not respond to your messages and the product was not delivered as expected.
We truly regret the inconvenience caused and appreciate you bringing this matter to our attention. We will take this feedback seriously and work to improve our service and communication to prevent this from happening again.
Thank you for your patience and understanding.
I bought an account, there was a delay from the seller, but I still got what I paid for, the account was unverified so the seller can't hack back, the general service and product satisfied me.
Reply from ZeusX | Global Marketplace for Gamers2026-09-04
Hello,
Thanks for your honest feedback! We’re glad to hear that you received what you paid for and that you’re satisfied with the product and overall service. We apologize for the delay and appreciate your patience and understanding.
i paid for nothing
I bought the meme fruit but there has been a so called "error" in my order and said i will get my refund and i didnt so i emailed them but no response. DO NOT GO TO THAT SITE!!!
Reply from ZeusX | Global Marketplace for Gamers2026-08-23
Hello,
As per checked, the order was not completed due to a required KYC verification and the payment will be automatically refunded within 7–14 business days.
We also want to clarify that we have already responded to your previous email regarding this matter. Please check your inbox, including your spam/junk folder, for our response and further instructions.
We understand your frustration and apologize for the inconvenience. If you still cannot locate our email, please contact us again at [email protected] so we can assist you further.
I have been using zeusx for a year or two now, it's never disappointed. The seller doesn't get your money until you verify you've gotten your item/service, and no seller has ever tried to treat me unfairly. If you do run into any issues, the admins on the website are most likely going to side with you, the customer, (as long as your issue is valid) as they sided with me every time. And they respond to their emails very quickly!
Reply from ZeusX | Global Marketplace for Gamers2026-08-23
Hello,
Thank you so much for sharing your experience and for being with us for the past year or two! ❤️ We’re thrilled to hear that you’ve consistently had smooth transactions and felt secure using ZeusX.
Your trust means a lot to us, and we’re always committed to keeping transactions safe, fair, and reliable for both buyers and sellers. We truly appreciate your continued support! 🙏
Reply from ZeusX | Global Marketplace for Gamers2026-08-19
We have become aware that several of these reviews originate from the same source, using multiple accounts in an attempt to artificially damage our reputation. This pattern of behaviour constitutes defamation, and using reviews as a threatening tool will not influence our decisions nor the integrity of our platform.
We take all genuine feedback seriously and encourage anyone with a legitimate concern to reach out to us directly at [email protected], where our team is available to assist.
Reply from ZeusX | Global Marketplace for Gamers2026-08-19
We have become aware that several of these reviews originate from the same source, using multiple accounts in an attempt to artificially damage our reputation. This pattern of behaviour constitutes defamation, and using reviews as a threatening tool will not influence our decisions nor the integrity of our platform.
We take all genuine feedback seriously and encourage anyone with a legitimate concern to reach out to us directly at [email protected], where our team is available to assist.
There's still some issue about the page, when I move to the next page it showed the same products
Reply from ZeusX | Global Marketplace for Gamers2026-08-19
Thank you for flagging this! We're sorry for the inconvenience — this has been noted and will be passed on to our Dev team to look into. We appreciate you taking the time to let us know! 🎮
this site were awfull, the payment fee for costumer are too high
Reply from ZeusX | Global Marketplace for Gamers2026-08-12
Thank you for your review. However, we are unable to locate any account associated with the email address provided, and we have no record of any transaction on our platform.
If you believe this is an error, please reach out to us at [email protected] with your account details and we'll be happy to look into it.
Reply from ZeusX | Global Marketplace for Gamers2026-08-11
Our sellers are based across different time zones, so response times may vary. For a smoother experience, we recommend purchasing from sellers who are currently online. If a seller does not deliver within their stated timeframe, you can report or suspend the order and we'll arrange a refund for you.
Reply from ZeusX | Global Marketplace for Gamers2026-08-09
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
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