Total process is amazing
Ease of ordering, quick and easy consultations with clinicians. Having orders filled and processed was amazing quick and information communicated quickly.
About Ziphealth
Data updated- Website
- ziphealth.co
- Category
- Health & Medical
- Location
- United States · Jupiter
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 100% (24/24)
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Is Ziphealth legit?
Ziphealth (ziphealth.co) has a 4.0 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Health & Medical and its reputation is good. 74% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Efficient and responsive
Product did not work not my first…
Product did not work not my first purchase sent 2 emails then they refused to stand behind product because it was over 60 days buyer beware
Reply from Ziphealth2026-06-23
Thank you for your feedback. We’re sorry to hear the product did not provide the results you expected. We do our best to make things right when a product falls short, and concerns reported within 3 months of purchase may be eligible for a replacement. Otherwise, we’d still be happy to explore other solutions or arrange a clinician follow up to suggest a better option for your needs. Unfortunately, we don’t have enough information to contact you directly, so please reach out to our Customer Care team if you’d like further assistance.
I didn't like the chewable tablets
Reply from Ziphealth2026-06-23
Thank you so much for sharing your feedback with us. We’re sorry to hear that the chewable tablets did not meet your expectations, and we truly appreciate the chance to make things right. A member of our Customer Care team has already reached out to you directly to address your concerns and to help ensure your experience ends on a positive note. ☺️
Deceptive discount Last 30 summer
First you offer a Last 30 summer discount then when I decided to purchase and entered the code for 30% off you basically changed the price from $ 95 to $135. so in reality there was no discount only a price swap. I doubt this is legal. I hope your happy I will not be purchasing again from Zip Health.
Reply from Ziphealth2026-06-04
Hello Lorin, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your frustration regarding the pricing you encountered. Our promotional discounts are applied to eligible products at checkout. Please keep in mind that promotional offers may also adjust the cost per tablet depending on the specific promotion being used. As a result, the pricing structure may differ from what was initially viewed, even though the applicable discount has been applied correctly. We understand how this pricing may have been unclear, and we appreciate you taking the time to share your feedback. Our team has reached out privately to provide additional clarification and answer any questions you may have. Thank you for your feedback, as it helps us continue improving our service and communication. Kind regards, The ZipHealth Team
Wanted to cancel
Wanted to cancel. It's a joke. The pharmacy opens before ziphealth so the prescription was filled before I could cancel. Stay away. I called ziphealth and gave you a chance to fix your mistake. Don't try and fix it now.
Reply from Ziphealth2026-05-28
Hello Steven, Thank you for contacting ZipHealth. I'd be happy to assist you. We are unable to locate an account associated with your email address. Can you please confirm your: • full name and date of birth? We look forward to hearing from you.
I thank you and my wife thanks you, this is a gamechanger
It's so easy to get these drugs... I thank you and my wife thanks you!!!
Bad customer service
I like the meds, but wanted to increase my dose. I sent a message to that effect,, but nobody responded. Very frustrating. Not the best customer service
Reply from Ziphealth2026-06-04
Hello Robert, Thank you for taking the time to share your feedback. We’re very sorry to hear that you didn’t receive a response regarding your request to increase your dose, and we understand how frustrating that can be. We appreciate you bringing this to our attention, as timely communication is very important to us. We have followed up with you directly via email to review your request and ensure it is properly addressed. Kind regards, The ZipHealth Team
Customer service all way
Customer service all way. I chose to change my treatment completely. First, I sent a request. Second, I received an email. Third, I made a phone call. Fourth, it's in the mail. All within 48 hours. I couldn't believe it either.
Very easy to navigate
Fast and easy
Fast and easy. I would give it a five except that I seem to remember paying less the first time. This time was a refill.
$105 for generic viagra
$105 for generic viagra, what a rip off. Never asked to refill and they sent me anyway, no email was sent to let me know, just showed up at house. chat bot is useless, would not recommend, complete scam artist
Reply from Ziphealth2026-06-03
Hello, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience this has caused and for your overall experience with our service. We strive to provide excellent service to all of our customers, and we’re sorry that this was not reflected in your case. Our team has reached out to you via email in an effort to better understand and resolve the issue. We truly appreciate your feedback, as it helps us identify areas where we can improve our service. We remain committed to working toward a resolution and appreciate your patience and cooperation. Kind regards, The ZipHealth Team
You guys are always there for me
You guys are always there for me. I really Love the prompt service I receive.
It was fast and easy to order
It was fast and easy to order. I really like having the different options for ordering.
Super easy and reasonable
Terrible Experience
I needed some medicine URGENTLY, and I ordered it on a Thursday so I could have it before the weekend. But this company did not make sure the shipment went out on Friday and it sat at their facility for two days over the weekend and did not get shipped until Monday morning! I had to order more medicine from another provider so I could pick it up on Saturday. If Zip Health would have shipped it on Friday like they were supposed to, I would have had it Saturday like I needed. I asked them to cancel the order but they said it was too late. TERRIBLE EXPERIENCE.
Reply from Ziphealth2026-06-03
Hello Laura, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience caused by the delay you experienced, particularly given the time-sensitive nature of your needs. We understand how disappointing it can be when an order does not arrive within the expected timeframe, and we regret that your experience did not meet the standard of service we strive to provide. Our team has reviewed your concerns and taken steps to address the matter. We also value the feedback you have provided, as it helps us identify opportunities to improve our processes and overall customer experience. Thank you again for bringing this to our attention. Kind regards, The ZipHealth Team
Friendly customer service who was eager…
Friendly customer service who was eager to help me.
Reply from Ziphealth2026-05-19
Thank you for your kind feedback! We’re so glad to hear you had a positive experience with our team and that our customer service was able to support you. We really appreciate you taking the time to share your experience 😊
Remarkably efficient-Trust them!
Ziphealth is efficient, secure, and priced very competitively. I chose to try them several months ago rather than stand in line at the ever-shrinking number of pharmacies. The price is excellent, and the delivery is in a matter of a few days to my mailbox. Directions were included, and reorders simple and timely. I recommend 100%. Five Stars *****
Reply from Ziphealth2026-05-17
Thank you for your wonderful review! We’re delighted to hear that we met your expectations and that your overall experience was a 5-star one. We look forward to continuing to provide you with excellent service. ☺️
Fast service
Fast service reasonable price
Reply from Ziphealth2026-05-17
Thank you for taking the time to share your recent experience. We're so glad to hear you found our services quick and our prices reasonable. We appreciate your support! 💙
Wasted $150
I needed my medication for a vacation. I used their shipping timeline tool to pick the shipping method that would get my meds to me in time for my vacation. Ziphealth was too slow getting the prescription and shipping the order out. I should have had plenty of time to spare, but because they were so slow I wasted $150 and didn’t have my meds for my vacation.
Reply from Ziphealth2026-05-17
Thank you for taking the time to share your experience and feedback regarding your recent order. We are very sorry to hear that your medication did not arrive before your vacation. Customer satisfaction is extremely important to us, and we regret that we did not meet your expectations in this instance. A member of our team has contacted you via email to provide additional assistance. Thank you for bringing this matter to our attention.