Zoo Printing (zooprinting.com) has a 4.3 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Business Services and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I’m in LA. Have ordered often with Zoo over the years and always got ground shipping from Glendale for arrival next day. But it’s been a while since my last order. This time I saw some fine print about shipping from other locations and I called and your rep said that since my order was so small (150 and 50 postcards, two different designs) it would likely ship from Glendale. Since I’d always gotten shipping from Glendale it seemed like that’s what would happen this time. To my surprise my shipment originated in Ohio and I missed my deadline and had to reorder from someone local. I guess it was my fault for not getting a 100% guarantee, and to be fair the rep did say he couldn’t give this kind of guarantee, but if you can’t do such a tiny order locally you really shouldn’t make any statements about the likelihood of where shipments will originate and just tell people it will be random or at your discretion. In future I will order from a local printer.
Reply from Zoo Printing2026-06-25
We appreciate you sharing your recent experience with us. We understand your frustration regarding the shipping origin and the impact it had on your deadline. We recognize the importance of clear communication about shipping expectations, especially for time-sensitive orders. We are reviewing our internal processes to ensure our team provides the most accurate information possible regarding order fulfillment locations.
"We are not getting Order confirmation or Order shipped confirmation". In the past we used to get them immediately. What did you guys do? We need that information.
Reply from Zoo Printing2026-06-25
We appreciate you bringing this to our attention. We are actively investigating this issue to ensure you receive timely confirmations.
Zoo Printing has been my go-to for all of my printing needs for years, and they continue to exceed my expectations. The print quality is always excellent, orders are produced quickly, and their pricing is hard to beat. Whether I'm ordering business cards, flyers, postcards, or marketing materials, everything arrives looking professional and exactly as expected.
Their ordering process is simple, turnaround times are fast, and I've always had a great experience from start to finish. If you're looking for a reliable printing company that delivers outstanding quality, speed, and value, I highly recommend Zoo Printing. I'll definitely continue using them for future projects.
Reply from Zoo Printing2026-06-22
We are so happy to hear that we continue to exceed your expectations! It is wonderful to know that our print quality, quick production, and competitive pricing consistently meet your needs. We truly appreciate your kind words about our ordering process and fast turnaround times. Thank you for your continued trust and recommendation; we look forward to assisting you with future projects.
I have been using Zoo Printing for a very long time.
In fact, I am the artist that designed the ZOO Logo. Over the many years there have been highs and lows but I can say with honesty that the latest run I am having with ZOO is on a high. Much much better customer service and meeting production deadlines have been noticeably better than ever before.
Keep up the good work.
Reply from Zoo Printing2026-06-15
We truly appreciate your long-standing loyalty and your kind words. It's wonderful to hear that our recent improvements in customer service and production deadlines have been so noticeable. We are committed to maintaining this high standard.
D
David from REDEN MEDIA CORP. · 2 reviews · Verified · Experienced 2026-06-05 ·
★★★★★
Good quality and service
Good quality and service. we very recommends.
Reply from Zoo Printing2026-06-15
We appreciate your positive feedback. We are glad you enjoyed our quality and service.
Long-Time Customer Concerned About Declining Quality
They’ve been great overall, but lately my biggest concerns have been with the finishing quality of my business card orders.
I consistently order 16pt cards with UV high gloss on both sides, yet I don’t always receive that finish. Instead, some orders arrive with an AQ coating. No matter how many support tickets I submit, the issue continues to happen.
Another major concern is the cutting quality. Several of my recent orders have arrived with rough cuts and chipped edges. I’ve been ordering from Zoos for over 20 years, and this was never an issue until recently.
One order of round-corner business cards was especially disappointing. The cards arrived heavily chipped around the edges. Two replacement orders were sent, and both had the same problem. The third replacement finally arrived without the chipping, but every card had a small red dot printed on it, and the order was mixed in with another customer’s cards.
I also feel that Quality Control should take a more proactive role when handling reprints. If a customer reports a production issue, someone should physically inspect the replacement order before it ships. Instead, the process seems limited to an apology email and an automatic reprint, which often results in the same problems being sent out again.
For now, I’ve moved my printing over to 4OVER. I understand that 4OVER owns Zoos and that they may even share the same facility, though I’m not sure if the equipment is the same. So far, every order I’ve received from 4OVER has been excellent.
I’ve been a loyal customer for more than two decades and would genuinely like to see Zoos return to the level of quality and consistency that originally earned my business. Please get these issues addressed.
Reply from Zoo Printing2026-06-15
Thank you for sharing your detailed feedback. We truly value your loyalty over the past two decades and are concerned to hear about the recent inconsistencies in your business card orders, particularly regarding the finishing quality, cutting, and the issues with your round-corner cards. We are actively reviewing our production and quality control processes to address these persistent problems and ensure the high standards you expect are consistently met.
I have been a customer of Zoo for many, many years. They are consistently good not only at printing but quality and customer service. They are my first choice.
Reply from Zoo Printing2026-06-08
We are so happy to hear about your long-standing positive experience with us! We truly appreciate your kind words about our quality and customer service.
