Zoo Printing (zooprinting.com) has a 4.3 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Business Services and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Susan · 3 reviews · Verified · Experienced 2026-05-19 ·
★★★★★
They stand behind their products and make the customer happy!
I have used Zoo Printing for many years and have always been thrilled with the products. For the job I had run recently, the color on one side of the card was extremely off. I sent photos of the job where the color was very easy to see and they immediately re ran the job for me. It is now perfect! Thanks so much! It's wonderful to find a company which stands behind its products!
Reply from Zoo Printing2026-06-05
We are so glad to hear you've been a long-time customer and appreciate your kind words! We're happy we could promptly correct the color issue for you. It's wonderful to know we met your expectations.
Best company I have worked with in a long time. Customer care is most excellent and their chat team is always attentive and willing to go the extra mile to make sure your order moves forward.
Reply from Zoo Printing2026-06-04
We're so happy to hear you had such a positive experience with us! We truly appreciate your kind words about our customer care and chat team. Thank you for your wonderful feedback.
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Joseph · 2 reviews · Verified · Experienced 2026-05-19 ·
★★★★★
Turnaround time on orders is highly…
Turnaround time on orders is highly inconsistent. Sometimes it's days. But our second to most recent order was placed on April 20 and we are still waiting on shipping. When we need service or have a problem, it's usually framed as our fault or mistake and remedies are difficult to come by. That said, quality and price are good and if you can figure out their ticketing system, you usually get a response.
Reply from Zoo Printing2026-06-01
We appreciate you sharing your feedback. We are concerned about the inconsistent turnaround times and the difficulties you've experienced with service and remedies. We are reviewing our processes to improve these areas.
My main criticism is the production timeline language. If the turnaround is realistically four business days or longer, then say that clearly. Don’t market it as “3–4 business days” and then rely on broad language or force majeure wording when delays happen. Customers paying for rush service are usually working against real deadlines.
The final product was completed, but the communication and expectation setting need improvement. A more realistic and transparent timeline would go a long way.
Reply from Zoo Printing2026-05-21
We appreciate your candid feedback regarding our production timeline and communication. We recognize the importance of clear expectations, especially for rush orders, and are reviewing our processes to ensure more realistic and transparent timelines are communicated. Your experience helps us improve.
We have had a great experience working with Zoo Printing. Their print quality is excellent, the pricing is very competitive, and the turnaround time has been reliable. Everything we have ordered has come out professional, clean, and exactly as expected.
Their website makes it easy to place orders, upload artwork, and manage print projects, which is a big help when working with multiple clients and deadlines. We also appreciate the variety of products they offer, from business cards and flyers to larger marketing materials.
Zoo Printing has been a dependable printing partner, and we would highly recommend them to any business, designer, or marketing agency looking for quality printing at a great value.
Reply from Zoo Printing2026-05-14
We are so pleased to hear about your excellent experience with our print quality, competitive pricing, and reliable turnaround times. It's wonderful to know our website and product variety have been helpful for your projects. We truly appreciate your recommendation!
I've printed with Zoo hundreds of times and their speed is faster than other affordable commercial printers. My clients are car dealers and demand everything now! My prices are incredibly affordable and using Zoo makes that possible!
Reply from Zoo Printing2026-03-23
We're happy to hear that our speed and affordability meet your business needs. It's great to know we can support your clients' demands. Thank you for your positive feedback!
Every time I get Patty Nelson I KNOW that my problems will all be handled. Not that I have had trouble with other reps at Zoo but Patty has been doing this long enough that she knows everything there is to know about printing and how to guide a distributor to the right way to do what you want to get done! She is an absolute jewel and should be training everyone else in the customer service department in my opinion!
Reply from Zoo Printing2026-03-20
We're happy to hear that you consistently have a positive experience. It's great to know that her expertise is so helpful in guiding you. We appreciate you taking the time to share your feedback!
I've been a customer of Zoo Printing for many, many years. I'm always satisfied with the results. Everything is high quality – the reproduction, the paper, the turnaround. It's also very easy to place an order, so the convenience is a big plus. I highly recommend their services.
Reply from Zoo Printing2026-02-19
We appreciate your long-term patronage and are happy to hear that you are consistently satisfied with our services. It's great to know that you value the quality, convenience, and turnaround time we provide. Thanks for recommending our services!
