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David

United Kingdom

1 Reviews
1 Reads
1 Useful

1 review

CZUR

Disappointed customer

The Fancy Pro looks good but I planned to use it as an occasional scanner as well as a fancy web cam. But the software only supports jpg photos, not multi-page pdf scans. This was apparent minutes after opening the box (though it does mention jpgs on the website). I opted to return it for a refund, rather than pay for additional software. I sent it back to the UK distributor but the process took several weeks and reminder emails to finally get the refund. Not the worst customer service, but definitely off putting.

2025-06-13Helpful 1