Very disappointed, bad company!!
Hi, I ordered some little fun goods in october 2010. Till today (jan 2011) i'm waiting for the goods. Nothing arrived. Although they always respond to my complains, they always ask me to be patient and wait a little longer. Also after a RMA message, they offered me to sent the goods again, but after two weeks they first are going to trace the package by there local postoffice. (they never find it, thats for sure, because think they never sent anything) Well I don't have any trust the goods will arrive. So my advice to the whole world: never buy anything by Focal price it's the pain in your head not worth!