Desperately bad
Ordered an android phone. 3 weeks later had heard nothing. The delivery date was 3 weeks. I tried to login to my account to check. Nothing. I tried the forgotten password. Nothing. I was however receiving numerous marketing e-mails so i knew that this was not in spam. I tried contacting customer services. Nothing. I tried several times to contact them with absolutely zero response. I then went to PayPal to raise a claim as it was now 5 weeks. 2 weeks later PayPal have rejected the claim as Focalprice have shown them that it was posted? It might have been posted but nothing has been received. Desperately bad company. Steer well clear, and might be interested to note the number of positive reviews that only have one review?