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Finn Knudsen

Denmark

2 Reviews
2 Reads
1 Useful

2 reviews

AirAsia

Super service - Twice

1. Air Asia changed the flight time for our flight from morning till afternoon. We needed to arrive in the morning. After 5 minutes chat our flight time where changed to the evening before. It cost us one night at hotel, but that's OK. We will be in time for our trip. 2. I bought a ticket to Air Asia from another company, but The ticket never got visible at Air Asia's homepage in the member section, and it wasn't possible to modify the ticket for one of the travelers. An e-mail to Air Asia and 3 days later. The booking was mapped to my member ID and my e-mail, and I was able to modify the booking for the traveler. It can't be better Thank you for your kind help In the future, I'll make sure to buy my ticket directly from Air Asia

2016-10-11
Tiket.com

No service

Once you have bought your ticket, there are no services. You can't modify your booking on their site, and they don't send information to the flight company, so you are lost if you need to for example add checked baggage or any other things. I'll never buy a ticket from ticket.com again

2016-10-08Helpful 1